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01 57 32 36 09Avis d'un client Hotels.com envoyé le 16 juil. 2012
Ce client n'a pas laissé de commentaires.
Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hôtel.
Une pièce d'identité officielle avec photo et une carte de crédit sont requises à l'arrivée pour couvrir tous frais imprévus.
Les demandes spéciales sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires.
**Ces services pourraient être disponibles uniquement dans certaines chambres (ou logements). Certains services pourraient comporter des frais additionnels.
Un petit déjeuner buffet est servi gratuitement tous les matins entre 6h30 et 9h30.
Une piscine couverte et un bain à remous se trouvent sur place. Les infrastructures de loisir incluent également une salle de fitness ouverte 24 heures sur 24.
Les frais et dépôts de garantie suivants sont appliqués par l'établissement lorsque la prestation est effectuée, à l'arrivée ou au départ.
La liste ci-dessus n'est peut-être pas exhaustive. Les frais et dépôts de garantie peuvent être mentionnés hors taxe et sont soumis à modification.
Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hôtel.
Une pièce d'identité officielle avec photo et une carte de crédit sont requises à l'arrivée pour couvrir tous frais imprévus.
Les demandes spéciales sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires.
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"great location"
the hotel was nice and clean. front desk clerk was just ok. room was good. pool and hot tube were good. location was good, close to restaurants ,close to mall. breakfast was good for free.Avis véridique Hotels.com
Réponse de la part de Comfort Suites Thanks for staying with us and posting your comments and 5 star rating. I'm sorry for the poor service you received from a member of our front desk team, and hope you will accept my sincere apology. We value all guest feedback and us it to improve our operation. I hope you will give us another chance to serve you here again.
"Close to highway exit"
The hotel was clean and quiet. Many restaurants nearby with good choice of food. I would definitely stay again if I am in the area.Avis véridique Hotels.com
"Great Stay"
After a long day of meetings, it was refreshing to come back to complete rest and relaxation. My room was very nice and the staff was very friendly. I would definitely stay there again.Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"Excellent"
Highly recommend. Very accommodating and curteous staff. The best pillows and bedding. Wonderful breakfast and spotless rooms and lobbyAvis véridique Hotels.com
Réponse de la part de Comfort Suites Thank you for your recent stay and for posting your review and 5 star rating. I'm glad you were happy with the service and accommodations we provide and really appreciate your recommendation. We look forward to serving you the next time you are here.
Very impressed with the room sizeAvis véridique Hotels.com
Réponse de la part de Comfort Suites Thank you for staying with us and for posting your 5 star rating. I hope you will let us serve you here again soon.
"Pleasantly surprised"
Very comfortable and spacious room. Stayed with my family and didn't feel like we were piled on top of each other. Was pleasantly surprised by the continental breakfast which was so much more than coffee,OJ, and muffins. My family of 5 had a hardy breakfast, and I probably saved $40 not having to go to a restaurant.Avis véridique Hotels.com
"Very Nice Hotel"
I thought the room was very nice and the price was within the range I asked for. The room/suite was very spacious and the bed was WONDERFUL! They also provided an assortment of soft and "hard" pillows, which I have never noticed before. I appreciated that very much.Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"it was very nice"
The motel was very clean amd the staff was very nice. never had such pleasant. stay at a motel. great job to the staff.Avis véridique Hotels.com
"Comfort Suites"
Great hotel, will be staying here for sure next time I am in town.Avis véridique Hotels.com
"Comfort Suites"
Very Nice Hotel. Got snowed in and hotel brought sandwiches in for guests that had no way to get out and eat. Will be staying here next time I am in town!!!Avis véridique Hotels.com
"Dependable quality hotel"
Desk service, breakfast, and room comfort were all top-notch. We have found that we can really count on Comfort Suites and will look for them for all future bookings. This location was very convenient to good restaurants (we liked the Corner Cafe for family eating). The drive into Kansas City for attractions there was short and simple.Avis véridique Hotels.com
"Excellent and Affordable"
I was greeted at the front desk by a very friendly clerk. She had a positive attitude and seemed genuinely interested in my visit to Kansas City. The hotel room was very clean, comfortable, and updated. The room itself, was spacious, including the bathroom. The bed and pillows were extremely comfortable and the shower was great.Avis véridique Expedia
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"Great Experience"
My family- 13 of us in all, in 3 suites, came for a funeral service. Our stay was very pleasant. The staff was kind and always helpful. The rooms were nice and well kept. The breakfast was better than we expected, and the girl who makes the food did a wonderful job. We had such a good experience, and we travel to the area quite often to visit family, […] so we will definitely be booking with this location again in the future. Lisez la suiteAvis véridique Hotels.com
"Super price, great location, good breakfast!"
When we during the second week of December they had just replaced all the carpeting and upgraded the bedding! They were also doing a lot of improving on the outside of the building as well, but our stay was quiet and comfortable! We love the location and the way the rooms are set up! Very peaceful setting but close to so much!Avis véridique Hotels.com
"More than expected"
Staff was very friendly and helpful. They went out of their way to make sure that we were having a good time. The free breakfast was an added bonus.Avis véridique Hotels.com
Réponse de la part de Comfort Suites Thank you very much for staying with us and for sharing your comments and 5 star rating. We welcome all guest input and always like to hear that we are doing a good job for you. I hope you will let us serve you here again soon.
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"Nice place to stay."
Friendly staff. Clean. Roomy enough for our party of 4 adults and one teen. NIce variety for breakfast. Would stay there again.Avis véridique Expedia
"Great hotel, Perfect location"
Great hotel for price & location, rooms clean & comfortable, staff friendly & helpful. Would stay there again!Avis véridique Hotels.com
Réponse de la part de Comfort Suites Thank you very much for your recent stay and nice comments. I know you have a lot of hotels to choose from, and we really appreciate your business and recognition of jobs well done. We look forward to serving you here again the next time you are in town.
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"Super Clean Hotel"
Room was super clean. I inspected it with a UV flashlight made for that purpose. I felt secure and the continental breakfast offered a lot of selections. All the employees were friendly. Quiet neighborhood. Could slightly hear freeway traffic, but not a problem at all. What's not to like?Avis véridique Hotels.com
Réponse de la part de Comfort Suites Thank you very much for your recent visit and for sharing your experience here. I'm glad you happy with the conditions, accommodations we provide, and hope you will give us another chance to serve you here again.
"Carrabbas is acros the street!"
Clean rooms & good locationAvis véridique Hotels.com
Réponse de la part de Comfort Suites Thank you for your recent visit and nice review. I'm glad you were happy with our accommodations and location, and hope you will give us another opportunity to serve you here again soon.
"nice hotel plenty of ammenities"
Nice hotel, very friendly staff, breakfast was good , beds were good . We had a handicapped room which we didnt really need but for someone who does the bathroom was huge with rails and a walk in shower w/ seat. I have 2 people in my family who could use this room and everytime i have booked a handicap room it never has the walkin shower. Plenty of […] places to eat all around the hotel within walking distance. We went to the royals game and it was straight down the hwy about a 10 to 15 min ride. Nothing took us longer than 30 min to get to . Lisez la suiteAvis véridique Expedia
Réponse de la part de Comfort Suites Thank you very much for taking the time to share your nice comments about your recent stay with us. I am very glad you were happy with the service and accommodations we provided for you and your family, and look forward the the next opportunity for us to serve you here again in the future.
"Family getaway"
Clean and affordable. Breakfast was fine. Everything clean including the pool.Avis véridique Expedia
"Good Stay"
It was good. Comfortable. Clean.Avis véridique Hotels.com
Réponse de la part de Comfort Suites Thank you very much for your nice comments about our hotel. I'm glad you were happy with the service and accommodations we provide, and hope you will be our guest again soon.
"Will use again."
Very pleasant hotel experience. Friendly, well run, clean and spacious rooms.Avis véridique Expedia
Réponse de la part de Comfort Suites Thanks for staying with us and posting your comments and rating. I'm glad you like the service and accommodations we provide and hope you will choose to stay with us again the next time you are in our area.
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"Nice room, good breakfast, great location"
Room was clean. You could see some signs that a renovation may be within 5 years but nothing to complain about. Location was very convenient to shopping, food and highway. I didn't think the price was out of bounds. Breakfast was pretty standard but they did have hot selections daily. When we travel to KC for business this is my new destination of […] choice! Lisez la suiteAvis véridique Hotels.com
Réponse de la part de Comfort Suites Thanks so much for writing and posting comments about your recent stay with us. We want all our guests to be able to enjoy and relax when they are with us, and hope you will let us know what we and do to make your next stay more comfortable. We look forward to welcoming you back.
"Needs upgrading"
Mattress needs to be changed out - old and sagging. Paint coming off doors and wall areas in bathroom. Great location, but hotel needs to be updated. High price for what we got.Avis véridique Hotels.com
Réponse de la part de Comfort Suites I'm very sorry you were disappointed with the conditions you experienced here during your recent visit, and offer my sincere apologies. I hope you were satisfied with the resolutions offered by our team when you reported these things during your stay. We do everything we can to make it right for our guests before they leave the hotel, so they are happy with the service they received here. I hope you will consider giving us another chance to earn your trust the next time you are in the area.
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
Was told that the beds were to be queen beds, they were doubles. Mattress werehard on the sides and corners and falling to the middle. Breakfast was good and pool was nice.Avis véridique Hotels.com
"Convenient and comfortable"
I was pleasantly surprised by free continental breakfast which was hot and had a good variety of breakfast entries. The room for the most part was clean and comfortable with the exception of one comforter that had obvious stains on the opposite side. However, I would stay again.Avis véridique Hotels.com
"Disappointed"
I have never written a negative review for Expedia before. However, I was very disappointed in the Comfort Suites of Independence. The check-in procedure took much longer than necessary. The guy was nice enough, but I don't think that he had been trained well enough. The room was musty and sticky. There was visible stains on the bed spreads and sheets. […] There were no sheets in the room for the sofa bed and we didn't have enough towels. The hotel staff quickly gave us sheets and towels, but I don't believe that this should be necessary in a hotel that is a suite-only hotel. One positive is the location. The hotel is located close to many great restaurants and attractions for this side of Kansas City. Lisez la suiteAvis véridique Expedia
Réponse de la part de Comfort Suites I am very sorry you were disappointed with your recent stay at our hotel. Thank you for taking the time to share your feedback. Please accept my sincere apologies for the slow check in and conditions you found in the room. I will use your comments in discussions and training to improve our hotel and service, as we want every guest to be happy they chose to stay with us, and to have a problem free stay. I hope you will consider giving us another chance to earn your trust the next time you are in our area.
"brute nationals"
we came to town for a wrestling tournament. closest hotel to tournament. only complaint is maybe they can improve the breakfast.Avis véridique Hotels.com
Réponse de la part de Comfort Suites I'm sorry you were not happy with our breakfast, and hope you will accept my sincere apologies. Thanks for choosing to stay with us and I hope you will give us another opportunity to serve you here again.
"small pool, good stay otherwise"
Was good except the pool was a huge disappointment with only a maximum of 3 feet deepAvis véridique Expedia
Réponse de la part de Comfort Suites Thank you for your recent visit and 4 star rating. I'm very sorry you were disappointed in the size and depth of the pool, and hope you will accept my apologies. If you are looking for a larger, deeper pool for working out or diving, please let us know the next time you are here and we will direct you to the available facilities in our area. I hope we can serve you here again soon.
"Nice stay"
The only complaint I would have is the kids running up and down the halls all night. It was hard to sleep, but I still enjoyed my stay.Avis véridique Expedia
"Highly Recommended"
Excellent place to stay. Everything was clean, roomy, and comfortable.Avis véridique Expedia
"Hotel in Indenpendence Mo./ close to all sights"
We arrived early to our hotel on Saturday around 10 AM and they had our room already for us. I was surprised that we was able to go to our room getting there so early. They were very helpful and usefull in all of our needs. We stayed in a room with two full queens and a sofa bed to accomodate our family. We got there early because of attending a family […] funeral. They informed us of all that we had available to us to make us comfortable on our stay. i loved the price that was given to us and they didn't even charge any extra for having up to the 6 people It made it to be a very comfortable and affordable. Lisez la suiteAvis véridique Hotels.com
Réponse de la part de Comfort Suites Please accept our sincere condolences for your recent loss, and may your fond memories bring you comfort. Thank you for taking the time to share your comments and experience here, and for your five star rating. I hope the next time you choose to be our guest it is for a happy occasion, and that we will be able to exceed your expectations again.
"Comfort Suites Independence in Missouri"
The breakfast was good, the staff was helpful, rooms were clean and nice. The perfect location walking distance to any restaurant you could want and shopping too. The only complaint I had were the beds were'nt the most comfortable, they may need some new beds. But other than that, I would stay there again.Avis véridique Hotels.com
Réponse de la part de Comfort Suites Thank you very much for your recent visit and for sharing your comments here. I am glad you were happy overall, and apologize if the bed was not comfortable. We do have a regular replacement program in place, and new mattresses are scheduled for later this month. I hope you will be happy with the improvements the next time you stay with us.
"Great Hotel"
Hotel was clean and comfortable. Staff was great, the lady at the front desk even gave my kids a Valentines treat since we checked in on Valentines day. We have a family of 6 and were given a room that accommodated us comfortably.Avis véridique Expedia
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"Close to shopping and food."
We were able to bring our puppy, but did not know we would be charged 25 dollars for this. Staff were nice, and we would stay again.Avis véridique Hotels.com
Réponse de la part de Comfort Suites I'm sorry you were not informed of our pet fee in advance, I will make every effort to improve how we communicate this to our guests. Thank you for you recent visit, and I hope you will let us be your hotel of choice the next time you are in the area .
"Nice Stay at a Nice Price"
Comfy bed, big room and very friendly hotel staff. Our bathroom desperately needed renovation but if that's the biggest flaw I could find, I really can't complain. The hotel was very clean and in a great location close to restaurants and shops. If you need somewhere to stay a few nights in Independence and don't want to spend a lot of money this hotel […] is a great choice. Lisez la suiteAvis véridique Hotels.com
Réponse de la part de Comfort Suites Thank you for your recent visit and for taking the time to rate and review your stay. We are in the beginning stages of a major renovation here, and I hope you will like what you see when it is all complete. We look forward to welcoming you back the next time you are in the area.
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