Petro Palace Hotel - Saint-Pétersbourg

Hotel très bien placé, dans le centre culturel de Saint Petersburg. Confortable, en rénovation pendant notre séjour. Le seul point négatif est le peu d'empressement du personnel d'accueil à vous renseigner. En dehors de la barrière linguistique, les sourires sont rares et on a vite l'impression de les déranger à la moindre sollicitation. Laurent et […] Marie-Dominique Lisez la suite

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Personnel compétent et agréable Hotel très bien tenu et bien chauffé Petit déjeuner trop cher pour ce qu'il proposait, on a largement préféré aller dehors Piscine : belle mais froide , j'aurais aimé pouvoir y accéder le soir ou en fin d'après-midi , en revanche le jacuzzi est très agréable. Petit conseil aux gérants de cet hotel : mieux éclairer les […] chambres et un interrupteur central serait bien commode. Lisez la suite

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Un trèbon hôtel, grande chambre grand lit très confortable. TB sous tout rapport. Idéalement situé proche ermitage et centre historique. Rien à redire. Nous y retournerons

Ce client n'a pas laissé de commentaire.

Ce client n'a pas laissé de commentaire.

good hotel , well situated. Hotel rooms are large -to very large in the Deluxe range- but are not that nicely appointed Furniture somewhat basic for a hotel of this range . Very nice and helpful reception staff who speak excellent English . Breakfast room without windows and on the whole too small , a bit cafeteria like . Restaurant is good , but not […] particularly cosy . Lisez la suite

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le principal atout de l'hotel est d'être en plein centre ville ce qui permet de circuler facilement et d'être proche de l'hermitage. chambre spacieuse mais personnel froid et il faut toujours faire la navette entre la réception et le concierge pour avoir la moindre information pas de room service après 23H si vous appelez 5 mn avant la fermeture du […] room service vous ne serez pas servi facturation excessive des modalités de référencement russe Lisez la suite

The endless corridors make it difficult to find this hotel attractive Great location though since very close to the Hermitage !! Be careful when you ask the concierge to order you a taxi for the next day as, unlike most even great hotels and without telling you so, it might not be a simple taxi at a normal fare but the hotel minivan 3 times more expensive […] than the normal fare... The lobby was aslo being refurbished so it might be a better place next time. Last floor "bar" is cute and interesting view (if you can get seats at the "dormer window" but tiny and potentially smoky as the law not to smoke everwhere is mostly not applied in Russia yet Lisez la suite

I stayed here in April with my 16 year old daughter. The staff were very friendly, well-informed and extremely helpful. I had paid for breakfast and luckily I took along a print-out of my booking because it did not show up on their system but it was all sorted out in a friendly manner. The Petro Palace is ideally situated for shopping, buses, metro […] and all the big sites. The photos of the hotel's interior are misleading, it is nothing like as grand and luxurious as we expected and the entrance is through a door to the side. But the rooms are fine, blandly modern but very clean, no tea or coffee making facilities but the most comfortable bed I have ever slept in! Lisez la suite

The location is second to none. It is a 3 minute walk to the hermitage. Coffee shops abound within 1-2 blocks. The concierge will take the time to steer you in the right direction. Has a sky bar without a great view, kind of an afterthought but an ok place for a quiet drink. There is a pool but I didn't use it. Near public transportation.

I would stay there again if I wanted to visit the main tourist attractions.

Undergoing some reconstruction to the lobby while I was there- which will only make it more fabulous in the future. Handy to the centre and friendly staff. Very warm rooms. Gypsy band plays in restaurant and the dancing near is hilarious. Would stay again.

Having gone just this weekend, this hotel has placed itself firmly in my mind as the worst 4* hotel I've EVER stayed in. The rooms were poor, and the lighting was awful (very yellow and very depressing). The staff were rude and extremely unhelpful on numerous occasions. They would not call a normal taxi, only their taxi company could be used...after […] speaking with a Russian tourist rep, they said that this was not normal, contrary to what the hotel had told me. Moreover, their taxis cost on average 2.5 times as much as getting the taxi yourself. For instance, to get to the hotel, it will cost you 700 P in a normal taxi, with the hotel, it costs 1700. Similarly, around the city, they will charge a minimum of 500 P for a taxi as opposed to 150 or so through normal companies. Lisez la suite

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Close to everything you want to see. Avoid the breakfast buffet, too expensive for what they're serving.The staff are top notch, and very knowledgeable of their city.

This was a nice hotel in a great location. Pros: -breakfast was great -beautiful building -room was very large -let us BYOB in the Sky Bar Cons: -in room wifi is not free -wifi in common areas was slow -no slippers -gym is only free in the morning -no in-room coffee/tea I would stay here again, but will probably go to a Radisson Sofia because it is […] newer. Lisez la suite

The hotel is within a convenient walk to the Hermitage. There are a number of restaurants in the area of the hotel. The spa is relatively small, but does have a jacuzzi and sauna. Internet is available for a charge. It seemed that the rooms were too warm and I was unable to decrease the temperature in my room except for opening a window. The main train […] station is about 10 minutes and the international airport is 45 minutes by taxi. The staff were very helpful and many of them spoke English very well. Lisez la suite

This Hotel is within walking distance to: Hermitage, the Admiralty,St. Isaac's Cathedral and Nevskiy Prospekt. It is also close to about 50 places to eat. The hotel also has a nice restrauent. The only problem was the heating in the room. It seems like they turn the heat down during the day and up late at night. We would wake up a 2:oo am and it would […] be 90 degrees in the room. We tried to control it with the thermostat but I do not believe that it worked. Lisez la suite

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Ce client n'a pas laissé de commentaire.

The hotel is in an ideal location, the staff were courteous and responsive. The room was spacious. The only complaint is that the mattress had beg bugs. After initial skepticism when requesting the mattress be sprayed, they changed my room after seeing the bite marks on the back of my neck. No other issues. Enjoyed the pool, spa, and jacuzzi.

Very good location, close to all main attractions but far from metro. Bed and shower are very small. OK service, should be better for 4 stars though

Ce client n'a pas laissé de commentaire.

Stayed at the Petro Palace for 2 nights this October, and was pleasantly surprised given the reasonable price. Room was spacious and clean, and the hotel only 5 minutes walk from the Hermitage. Perfect combination for traveling rather than a special weekend.

Comfortable walking distance to the Hermitage and all other places we chose to visit. Great choice of good restaurants nearby too. Felt safe.

We enjoyed so much this hotel. Excellent location at walking distance to many main attractions, nice rooms, breakfast and attentive staff.

The Hotel is located just a few minutes walk from the Hermitage Museum and a block away from St. Isaac Cathedral. We enjoyed staying here and getting a room where our breakfast buffette was included in the price of the room. We stayed in Saint Petersburg for 10 days and we enjoyed ours stay in a very comfortable room, with a good size bathroom with […] a regular shower head and a built in-fan. There were small details that we valued as they made our stay more comfortable. For example, we could use the Computer at the Business Center at no extra cost. Besides the regular breakfast buffette they would cook eggs to order and add bacon, ham, sausage, etc. Our room had a thermometer in both centigrades and farenheit so we could always tell what the temperature was. There was also a 5 day weather report posted at the front desk and it was pretty accurate. The Bear Restaurant downstairs offered a limited menu, but the food was very tasty and at good prices. We ate there about 6 times. We also enjoyed the music featured in the Restaurant. The Concierges were there until late at night every day. Some of them are better than others at providing accurate information. For example, the lady that told us how to get to Pushkin to see Katherine's Palace was very well informed and gave us good directions. On the other hand,when we tried to visit Beloselsky Palace on Nevsky Prospekt we asked another young lady at the Concierge's what type of displays were there in this Museum and she said that it was just "an old palace" with furniture. So, we asked directions and the times that it was opened. She gave us the directions, but she never checked in the computer that she had right infront of her, so as a result, we found out after walking there for half an hour in the rain, that the Museum IS CLOSED AND HAS BEEN CLOSED for along period of time. So, I advise you that if you are interested in seeing something outside The Hermitage and Peterhoff, that you do some research before you come to Sai Lisez la suite

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A classic hotel with good front desk and housekeeping services. Pricey options including mini-bar and lobby drinks. Good elevator service. Bed in our room needed new mattress. A little far to the Metro but good bus service. Over-all, a comfortable place to stay.

We found this hotel to be very good in many ways. Very close to major sites in St Petersburg. Very good rates.

Perfect location to just about everything.

Great location, adequate hotel.

Ce client n'a pas laissé de commentaire.

We thoroughly enjoyed our stay at the Petro Palace. It is one block to St. Isaac's Cathedral and one block to the Admirality. We did all of our sightseeing by foot (to the Fortress one day, the Hermitage and the Church of the Spilled Blood another) even with 3 children along. We had booked 2 rooms at the hotel for our party of seven. Both rooms they […] gave us were designed for those with impaired mobility (in one of the rooms it was because we had 2 extra beds). The room on the sixth floor was light and airy, with a view to the courtyard. The room on the first floor was significantly darker because the window overlooked the part of the main floor where the concierge and gift shop were located. Also, there was no light in the shower of the first floor room, and no safe in this room either. We shared the safe in the sixth floor room, although it was not large enough for a laptop. Neither room had a safety latch or deadbolt. Our room rate included the buffet breakfast with which we were satisfied - lots of fresh fruit and dessert buns. Some items were changed each day. Some of the staff spoke English, and if they couldn't they fetched someone who could. We had booked standard rooms which are supposed to have restrictions on availability to use the pool (between 7 and 11 am), however, we were able to use the pool anytime we wished without charge (no explanation why) and used it every day. All staff we spoke with at the hotel were friendly and helpful. Lisez la suite

Great location. Wonderful consierge

This hotel is perfectly located, just a few minutes walk to Hermitage. Staff speaks english and they are very helpful.

As many reviewers already said, this hotel is in a great location, right in the middle of everything. The rooms were big, although for the price I was expecting a bit more. Maid service was excellent, I called for an extra towel at 4 am and 2 minutes later someone was at my door with the towel. I highly recommend pool and sauna downstairs. Also, word […] of caution if you need a registration, stay on top of the personnel downstairs. They promised me a registration stamp and even took money for it ($10/person) but never delivered. We discovered this when we had to catch a train for Moscow and couldn't do anything about it. Very disheartening and disappointing. If someone stopped us and asked for it, we would have been in trouble. Lisez la suite

The hotel was wonderfully located; the best possible location. The rooms were okay. Our first room had an air conditioning problem, but the hotel changed our room when we told them it was too hot. The hotel was very clean.

Petro Palace Hotel is an excellent palace-hotel, fully reformed and really well located. You can reach easily walking: hermitage, St' Isaac's Cathedral, Newsky Prospect and all the city attractions. Moreover, the hotel is really clean, the attention is good and the quality-price relationship is excellent. If i had to recommend a hotel in Sant Petersburg […] i would recommend this one. Lisez la suite

Excellent location: easy walking distance (husband is 83 and he did it comfortably) to Hermitage museum, Philharmonic concert hall, Russian Museum, Mariinsky (Kirov) ballet theatre, St Isaac's cathedral, Our Lady of Kazan cathedral, Church of the Spilled Blood, shopping, restaurants, etc....basically everything except the Alexander Nevsky monastery. Breakfast […] buffet very disappointing: poor selection (2 or 3 versions of "sausage"---meaning weiners), scrambled eggs flooded in liquid, tasteless pastry, one cabbage salad, the toughest "fritters" (pancakes) I've ever encountered. Even buffet in Kiev was better (not to mention Rembrandt Hotel in London or countless small hotels in Italian countryside). Staff was cold and snooty, with exception of one bellman who checked out bags for us on day of departure and housekeeping lady. Everyone else scowled, had stony faces, and acted as if they'd not heard you. (To be fair, we found this in general in the city: in stores, most restaurants, ticket offices.) It was pricey, but worth it for the location alone (and the fact that it was very clean). Lisez la suite

Not that great for a 4 star hotel. It seems kind of run down and out of date. However, it was in a great location for a decent price. The concierge was helpful and the room worked well.

Petro Palace is a great hotel in an ideal location. It's a comfortable walking distance to many of St. Petersburg's sights (Nevsky Prospekt, St. Isaac's Cathedral, Neva River) and the rooms are clean and well-maintained.

For a tourist visit to St Petersburg, this hotel has the perfect location. A stone's throw from St Isaacs, The Hermitage, Nevskiy Prospekt; all the main tourist locations are within an easy walk. The hotel just about qualifies its 4 star rating. The lobby area is cramped, corridors are narrow, Bedrooms are spartan but comfortable and clean. The restaurant […] is very good and no more expensive than the restaurants in the immediate neighbourhood. The 'Sky bar' on the top floor is worth a visit, although it is worth noting there is no such thing as a non-smoking bar in Russia. If breakfast is not included in, you are given the choice of paying for the (expensive) full buffet or being shunted around the corner into a small rather 'Soviet' style room for a 'continental' breakfast. This was definitely not of a 4-star standard. Lisez la suite

The best thing about this hotel is the location. Right around the corner from the Hermitage & Nevsky Prospect - the main drag. Great for sight seeing. The hotel itself is old, and the rooms out dated. The staff were all helpful and all spoke English.

The hotel was very convenient because it was a 5 min walk to the Ermitage and located downtown so good for restaurants. However the rooms are completely free of charm, you could be anywhere in the world once you are in that room. The bed was VERY comfortable but no tub in the bathroom, only a shower (with a plastic rug on the floor). The breakfast was […] included in our package and was very nice (buffet style). The restaurant was good too, with Russian fares (very kitsch however with a stuffed bear in the middle of the room!) Overall a good value if you're not looking for old Europe charm... Lisez la suite

PP had many conveniences such as multiple lounges and bars and proximity to key sights such as Winter Palace (Hermitage) and St Isaac''s. Excellent concierge service though expensive taxi services. Great city experience.

The hotel was fine and is in a great locations, there were no problems with it. However, we decided to book a nice 4star hotel as it was my mothers birthday and this one was discounted (although still quite expensive) and I was a little disappointed as I was expecting something a bit more special. It definately would not have been worth the full price […] and there were cheaper hotels in the neighbouring area that looked nicer than this one when we got there. However, can't fault anything in particular, just a little expensive for what it is - but the location is great! Lisez la suite