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"A deux pas de la station Bayswater et Quensway"Avis d'un client Hotels.com envoyé le 7 mai 2012
Nous occupions l'une des chambres à trois lits dont une partie se trouve en mezzanine, du coup deux télés et plus d'espace pour tous. Enfin la situation de l'hôtel est très intérréssante, quartier très vivant le soir pour budget sérré, petit déjeuner à la hauteur et accueil souriant.
"Bon rapport qualité prix et bien situé"Avis d'un client Hotels.com envoyé le 7 mai 2012
Bonne impression générale en découvrant la chambre (propre, équipée) mais les matelas étaient très médiocres. Nous pouvions sentir les ressorts.De plus les murs étant très fins nous avons été un peu dérangé par les aller et venues dans le couloir. Quoiqu'il en soit, c'est un hôtel très correct, l'accueil est sympathique et le petit-déjeuner copieux. L'emplacement est idéal, à deux pas de Hyde Park et sur la ligne Centrale du métro. Il y a même le bus 390 direct qui circule même la nuit depuis Oxford Street.
"stade de wembley"Avis d'un client Hotels.com envoyé le 7 mai 2012
Bonne impression; je le recommande à mes amis.
"emplacement idéal proche hyde park, métro, bus"Avis d'un client Hotels.com envoyé le 7 mai 2012
en arrivant agréable surprise d'avoir une chambre surclassée !!!! 2 chambres, séjour, salle de bains dernier étage pour un couple : pas de bruit de voisins, pas trop de rue même si nous étions côté rue. comme beaucoup d'hôtels anglais l'entretien des chambres et bâtiment (peinture, moquettes etc..) est un peu laissé de côté, il ne faut pas être regardant... par contre draps fournis et serviettes, le tout propre. disposés sur les lits avec savons+shampooing. Franchement le personnel est sympa, l'endroit pour des touristes est impecc. Sans hésiter si je devais repartir sur Londres, je rependrai cet hôtel ou le conseiller à un couple /famille.
"Point central de départ de visites"Avis d'un client Hotels.com envoyé le 7 mai 2012
Accueil, très sympa, très pro mais impersonnel, cela ne va pas plus loin. Pas de mots d'accueil, pas de mot pour les visites. J'ai payé via internet, sans aucun problème. Il y a un gardien 24/24, donc pas de problème pour les clés. On est arrivés à 10h00 alors que chambres dispos à 14h00, ils ont gardé les sacs dans un local et quand on est revenus à ,18h00 les bagages étaient montés dans l'appartement, très sympa.....Situé dans une rue, très peu passante, mais qui donne devant un accès d'hôpital d'où partent les ambulances, et aussi un giratoire d'autobus.....donc c'est bruyant la nuit malgré le vitrage double. Ce n'est pas gênant plus que ça, mais tout de même cela fait un bruit de fond qui est tout de même là.....C'est appartement est très bien équipé, propre, les lits sont confortables, et il ne manque rien. Petit bémol, mais bon on fait avec, les SDB sont petites. Il y a des pubs juste à côté, un restaurant qui vend du pain juste en dessous à partir de 7h00, c'est pratique et très sympa. Le supermarché "Tesco" à 400 mètres n'est pas terrible, il faut aller à "Tesco" à côté de la station de métro de Saint Paul, les produits sont plus frais...! En résumé c'est un bon point de chute avec ses petits inconvénients. Mon avis sur cet hôtel est positif et correspond parfaitement au descriptif du site de "Hotels.com"
Situation
Au cœur de Londres, l'établissement The Grand at Trafalgar Square se trouve à quelques minutes de marche des sites Benjamin Franklin House, Trafalgar Square et Colonne Nelson. Les sites Big Ben et St. Martin-in-the-Fields se trouvent également à proximité.
Caractéristiques de l'établissement
L'établissement The Grand at Trafalgar Square possède un centre de remise en forme et un centre de fitness. L'accès gratuit à Internet Wi-Fi est disponible dans les espaces communs. Pour les voyageurs d'affaires, cet établissement 4 étoile(s) met à disposition un centre d'affaires, une salle de réunion/de conférence et un équipement audiovisuel. Cet hôtel très pratique pour les voyages d'affaires offre un restaurant et un bar/lounge. Le personnel de l'établissement propose un service de conciergerie, un service de traiteur et un éventail de services d'affaires. L'établissement propose une laverie, le café dans le hall et des journaux gratuits dans le hall. Il s'agit d'un établissement non-fumeur . Cet établissement a été entièrement rénové en 2006.
Chambres
Les 63 chambres de l'établissement The Grand at Trafalgar Square sont climatisées et comprennent une station d'accueil iPod et un coffre-fort. L'accès à Internet haut débit par Wi-Fi est gratuit. Les clients disposent d'un téléviseur à écran plat avec chaînes numériques, l'accès gratuit à Internet via la télévision et des films payants. De plus, un bureau, des fauteuils ergonomiques et une ligne téléphonique directe avec répondeur vocal sont disponibles dans toutes les chambres. Les salles de bain comptent une douche, un miroir de maquillage, un sèche-cheveux et des articles de toilette gratuits.
Toutes les chambres possèdent une cafetière/bouilloire à thé et de l'eau minérale (offerte). Les chambres ont également des journaux gratuits et un radio-réveil. Les services et équipements suivants sont disponibles sur demande : un fer à repasser/planche à repasser, du linge de lit/serviettes de bain supplémentaires et un service de réveil par téléphone. Un service de ménage est proposé quotidiennement.
Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hôtel.
Une pièce d'identité officielle avec photo et un dépôt de garantie en espèce ou par carte de crédit sont requis à l'arrivée pour couvrir tous frais imprévus.
Les demandes spéciales sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires.
**Ces services pourraient être disponibles uniquement dans certaines chambres (ou logements). Certains services pourraient comporter des frais additionnels.
L'établissement The Grand at Trafalgar Square possède un restaurant qui sert le petit déjeuner, le déjeuner et le dîner. L'établissement met à disposition des clients un service d'étage (horaires limités).
Cet hôtel offre un centre de remise en forme et un centre de fitness.
Les activités de loisirs répertoriées ci-dessous sont accessibles directement sur place ou à proximité. Ces activités peuvent faire l'objet de frais supplémentaires.
Les frais et dépôts de garantie suivants sont appliqués par l'établissement lorsque la prestation est effectuée, ou bien à l'arrivée ou au départ.
La liste ci-dessus n'est peut-être pas exhaustive. Les frais et dépôts de garantie peuvent être mentionnés hors taxe et sont soumis à modification.
Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hôtel.
Une pièce d'identité officielle avec photo et un dépôt de garantie en espèce ou par carte de crédit sont requis à l'arrivée pour couvrir tous frais imprévus.
Les demandes spéciales sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires.
L'Université de Londres et le British Museum confèrent un air studieux au quartier de Bloomsbury. Charlotte Street dispose de bons restaurants et Tottenham Court Road de magasins d'articles électroniques adaptés à tous les budgets. Cette rue donne également sur les 300 boutiques animées d'Oxford Street. Le quartier branché de Soho se trouve à quelques minutes à pied. Regorgeant de caractère local, il propose des pubs d'intérêt, d'excellents restaurants, les célèbres théâtres du West End et une vie nocturne riche et parfois osée.
Tous les hôtels à Londres"The Gand"
Beaucoup de charme pour cet hôtel très bien situé.
Ce client n'a pas laissé de commentaire.
"hotel grand trafalgar Londres : plein centre"
L'hotel était très bien situé et nous a permis de découvrir Londres de jour comme de nuit à pied. Le check-ing était un peu long d'autant plus qu'on est arrivé tard et fatigué.
Très grande satisfaction lors de mon séjour. Un seul bémol, le service du petit-déjeuner : très lent pour "english breakfeast : plus de 30 minutes" et le buffet continental peu fourni. Proposition : proposer un "english breakfeast" en self service pas seulement pour les clients asiatiques. Grande marge d'amélioration pour le petit-déjeuner. Autre […] remarque : dommage qu'il n'y ait pas de mini-bar dans les chambres. Lisez la suite
"hotel the grand at trafalgar"
trés bon emplacement à moins de 10 mn a pied de piccadilly , trés bon accueil trés beau cadre hotel ou on reviendrait sans hésitez s il est toujours au prix promo obtenu
"The Grand at Trafalgar Square"
très bon accueil, un très bel hôtel, une belle chambre avec de nombreux équipements, très bien situé (proche London Eye, Trafalgar Square), des restos à proximité.
"The grand hotel at trafalgar square Londres"
Très bien situé, propre, calme , on peut se rendre à pied à de nombreux points stratégiques de Londres. super
"THE GRAND - LONDRES"
Excellent emplacement Accueil totalement inexistant Décoration un peu ringarde
"Feels like YMCA"
For a 4-star that feels like YMCA, it's far too expensive. Service is bad, bathroom functional but has that clinical hospital feel. Great location though.
Ce client n'a pas laissé de commentaire.
"J'y retournerai"
Hotel situé de façon idéal rien à dire la chambre était propre trés grande et on voyait Trafalgar square ainsi que le national Gallery de la chambre Je le recommande vivement
"j'y retour sans hésiter"
le seule probléme ,c'est que la chambre n'avait pas de vue ni de lumiére
Chambres conformes à notre attente. Hôtel très bien situé. Cependant si vous n'aimez pas l'odeur de la fumée, ne faites pas comme moi ! N'oubliez pas de mentionner que vous voulez une chambre non-fumeur.
"Great location and great hotel service"
Hotel was very well maintained, the staff were very helpful, great hotel amenities and situated at a great place in London town. Very close to the Underground.
Loved the stay. Would have liked better breakfast options. Liked the laundry and bottled water features, and of course, the location couldn't be beat.
"Right in the middle of it all."
The Trafalgar Grand was an excellent place to stay for my get-out-of-town Easter holiday. It has a fantastic location in the middle of all the museums, theatre, shopping and exploring you could want. Hotel staff was great. Attentive but hands off. The one thing that happened which led me to rate Service as a 4 and not a 5 was that the host brought my […] bill for breakfast very soon after i received my food which kind of gave me a funny feeling. Everything else was perfect, though. The do-it- yourself water bottles was a nice touch, too. I'll DEFINITELY stay here again the next time I'm in London. Lisez la suite
"Location, location, location"
Queen-size bedroom was not massive, but not tiny - a good business room standard, with a window that actually opened if you wanted real air. There are plenty of similar, but cheaper options e.g. along the South Bank, but if you really want or need to be on the West End doorstep, this is a good choice.
Ce client n'a pas laissé de commentaire.
Great location, staff was helpful, just down the road from many attractions.
Ce client n'a pas laissé de commentaire.
"Great Location - Great Energy"
This hotel was located in the heart of the action, easy to get to all the big sites within walking distance. The staff was great, very helpful and fun.
"Good central location"
This hotel is just off Trafalgar square and well located for all main attractions. The frontage and lobby are impressive but the rooms, while very clean are just typical hotel rooms. Breakfast had a good selection of meats, cheeses, fruits, cereals, yoghurts and breads and also "full English" We had the very unpleasant experience of being stuck between […] floors in the lift for about 45 minutes one evening. We were very disappointed in the way the incident was handled. Although the alarm rang for the whole of the time we were stuck, the staff did not contact us to ask if we were ok or if there was any body in need of assistance or elderly. We eventually managed to shout to tell them how many were in the lift. and ask them to call the emergency services. After about 45minutes a lift engineer arrived and managed to open the doors. There were no staff there to check we were ok and the man on duty at the reception desk actually laughed when we walked by and said "are you the ones that have been stuck in the lift?" We asked to see the manager who said that the lift was overloaded, which we disputed. He promised that someone would speak to us the next day. When they didn't, I spoke to the duty manager who agreed to refund our bar bill for the drinks we'd had after being stuck, and gave us vouchers for breakfast for both days of our stay. We were reasonably satisfied eventually but feel that lessons need to be learned from this and we're not all together confident that they will be. Lisez la suite
"The Grand at Trafalgar - great location"
Really great hotel - so convenient and nicely furnished. The bar downstairs is nice for a drink too. Really liked the water and ice dispenser and extra comforts provided. Only criticism was the air con was not very effective so it was a bit hot. Otherwise, perfect!
"..there's a 'but'.."
We (6 friends) stayed in The Grand for 3 days, (for 2 of us for the 2nd time) and were overall satisfied HOWEVER we were really disappointed about the new breakfast formula which is really not worth of a hotel of this level. There are now 2 formulas with an important price difference but at the end on the buffet the difference is not significant. The […] cheapest solution of "French breakfast" is really a poor breakfast and with the "higher" formula you just have one kind of cheese and ham, some fruits, musli and yogurt in addition! to get eggs etc you have to order them and pay extra! even in the low-cost chain hotels in France you have this whole! I do not understand hotel's policy to act like this especially that last year the breakfast was a normal one with a correct buffet. Also, the lack of safe in the room was annoying, bar closes at 12pm on Saturday evening and room service closes at 10pm.... So despite the fact that the rooms are nice and clean, we will unfortunately not return there even though the situation of the hotel is perfect to explore London! Lisez la suite
"The Grand - Trafalgar"
Excellent location - breakfast not included but plenty of places within walking distance to buy breakfast. Nearby Piccadily, St James Park, walking distance to Soho, Mayfair, oxford street etc Reception service was a bit mediocre when asking advice on where to go etc, and the pillows, for our taste were way to big
"iPod docking station!!!"
I enjoyed staying this hotel only because it has iPod docking station. You can hear your own music with the fantastic feeling just like you are at home. However, bathroom is not so good.... And the quilt is really uncomfortable.. Heavy and not soft.... Actually I didn't sleep well...Security system is quite good.
Ce client n'a pas laissé de commentaire.
"Expensive Dining"
We ate in the hotel twice, but do not have breakfast there as you can walk half a block and eat in numerous pubs, essentially the same breakfast, for 1/3 the price. Also, at the Japanese restaurant my meal (vegetarian) was, vegetable tempura, very under cooked and fiberously chewy. The waitress actually thanked us for being polite and smiling as it […] is that damned snooty. Lisez la suite
"The Grand at Trafalgar - convenient for business"
Appreciate the complementary internet, self-serve check in and out. Not luxurious by any means, but clean and convenient.
"Fabulous location"
The hotel is marvelously located next to the National Gallery (for me) and the shopping center of Covent Garden (for my children). There is a large selection of very good restaurant nearby. It was a very happy experience.
"Good, clean hotel, handy for Traf Sq and Cov Gdn"
Handy for an overnight stay. Good clean room, reasonable size. Didn't have breakfast at the hotel, but there are options nearby. Could do with more than two small lifts.
"Fantastic hotel in a fantastic location"
We booked The Grand at the last minute without knowing too much about it. We were so pleased to find it's location just off Trafalgar Square and right in the heart of theatre land. The hotel was Grand and on each floor made available plastic bottles which can be filled with filtered water - lovely touch. Another lovely touch was a cupboard on each floor […] with extra towels, pillows, etc. We had a fantastic stay and would love to go back to spend more time there. Lisez la suite
"Grand at Trafalgar Square"
The plus point was the position of the hotel. There were virtually no facilities, a very odd small reception area, the bar was always closed when we returned from the theatre and after dinner and finally, the rooms were very poorly appointed for a 4 star hotel. No slippers, dressing gowns, spoons for tea, biscuits, for example. A fill your own system […] applied up the corridor. I was told I could not have or pay for fresh milk. The above spoiled it for us. Lisez la suite
"Very Nice Hotel"
Everything about the hotel was superb Small Tip. If you want a lay in, put the Privacy sign up at the front of the door, I didnt see it on the back of the door, and the housekeeper just let them self in, whilst I was still asleep!!
"Good location - working wi-fi would have been ide"
Top location and good rooms. However, wi-fi was not working (stayed at third floor) even after complaining twice. Apart from location this was one of the reasons for selecting this hotel. The guest service said that this should be fixed (by "rebooting" the system); however no changes. So, no wi-fi for three days; I had to use the nearby cafees for work...... […] Also both printers were not working on the first floor and no staff to help out. Lisez la suite
Ce client n'a pas laissé de commentaire.
everything about this hotel ticked all the right boxes!i would definatly stay here again,and recommend it to others.
"Nice hotel, awesome location."
Brilliant location, awesome hotel, staff not as friendly as they could be. Breakfast closed at 11am on a Sunday? Way to early...
Hotel was very good, room was very comfortable with good facilities. The only problem we had was that we received a smoking room upon arrival, despite requesting a non-smoking room. The staff were very helpful and moved us to a non-smoking room the next day while we were out, but it did spoil our trip a little. The hotel's location is excellent, it's […] almost on Trafalgar square, so the National Gallery and the West end theatres are a short walk away. We chose this hotel because we wanted a comfortable place to stay that was close to the centre of town and it was ideal in that respect. Lisez la suite
Ce client n'a pas laissé de commentaire.
"Grand Hotel, Trafalgar Square"
If you go to London then The Grand in Trafalgar Square is a perfect place to stay. Its central, clean and the service is fantastic. My daughter and I arrived at 7 a.m. after a long flight from Australia and the staff very kindly allocated us a room from 11 a.m. which was much earlier than we expected. We popped up the road for brekky then had a look […] around before going back to check in. The bathroom was clean and modern and the bed was to die for. Would definitely stay there again. Lisez la suite
Ce client n'a pas laissé de commentaire.
"Great modern hotel in perfect central location"
We stayed for just one night whilst visiting London. The service was excellent, hotel had a lot of charactor while being very modern. I particularly liked the efforts to being 'green' (re-usable drinking bottles, etc). We had the smallest type of room which was fine, which wasnt overlooking the street, so no street noise which was nice. We didnt eat […] in the hotel. Excellent location too, would stay again Lisez la suite
"Great Location"
I was very pleased with this hotel's location and the quality and cleanliness. I was there for New Year's celebrations, and this hotel is in the perfect location, very close to The Thames and situated very close to Leicester Square and other places of interst. The only gripe i have is that for the amount of money i paid, i would have liked a little […] mopre friendliness from the staff. Not even a smile, or a good wish on New Years eve. Cleaning staff were friendly and very professional. Very very disappointed with staff at front desk and door. Maybe because i am not a foreigner...they seemed to be freindly towards others....Maybe it's just me???? Lisez la suite
"Close to all sights and very comfortable."
The location was outstanding; close to everything and the hotel service was excellent. The room was very comfortable and I really enjoyed the free wi-fi. I would stay here again in a heart beat.
"Central location and good price."
Excellent location. Reasonable Price. Comfortable Room. Didn't eat or drink in the bar, but it looked very Grand. Could not fault.
"The Grand Trafalgar Square - great for tourism"
Excellent situation for tourism. Room small but functional. Comfortable but little insulation from the corridor, no noise from the other rooms.
"Two Americans in London"
The Grand is a convenient hotel in the heart of London. Walking distance to the Hop on Hop Off bus, shops, the National Gallery and more. The pricing is a bit high, but so is everything else in London for an American. The room was a bit small, but offered all the comforts one might need..
"Best Location for a London stay!"
The hotel is almost overlooking Trafalgar Square. Walk one direction to see Parliament, Westminster Abbey, Buckingham Palace, etc. and walk to other direction for Covent Garden, theatres, Picadilly Square, etc. Tube stations are at each end of the block if you don't want to walk. Free bottles of filtered water. Nice sized room, and very comfortable […] bed! Lisez la suite
"Excellent location"
We were really pleased with this hotel on many levels and we would definitely stay here again. Our room was ready when we arrived even though we were early, at best we had hoped to leave the luggage. The room was modern and clean and a decent size for such a central location. We asked for an iron and board and it was delivered to our room within minutes […] and stayed with us for the duration of our stay. The staff were helpful and friendly and should be highly commended. They were happy to help with directions and even printed off a route for us to help us get around.The location is excellent and we were able to walk to all of what we needed with the exception of the train station which was a very short tube ride away. The hotels reception area accommodates Boyd's Bar which is very smart and has friendly staff. The bar prices were typical of the area and standard of premises so whilst not being as cheap as a pub, they were definitely not rip off prices. The only tiny criticism I have is that the tea making facilities were a bit mean. Enough milk for one cup each (if you don't mind it strong). I would imagine that they would have sent up more if asked but sometimes it would just be nice if there was more than required rather than less. Would definitely use this hotel again, in face I've already looked at room prices for a stay early next year. Lisez la suite
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