MALMAISON LIVERPOOL - Liverpool

Very satisfied overall. I found the reception staff very helpful and accommodating. Very handy for the Ferries and shopping in Liverpool

The ambience bit dark in the room, sent to wrong room which was already occupied. The dinner service was terrible had to wait an hour for our main course. Think we were forgotten. Stayed in Base2Stay the night before & that was excellent & £100 cheaper.

Hotel was very nice, a bit dark interior, very comfortable. Staff very friendly and most attentive. Location for most of Liverpools attractions was good. Setting lovely overlooks the river almost! I stayed here on my own and never felt uncomfortable. Walked around the local area alone and again never once felt worried.

This hotel is next door to the Crowne Plaza and just over the road from the older (though still 4*) Atlantic. All three are about 10 mins walk from Albert Dock or the shopping centre. We chose the Malmaison simply because it looked more stylish – and it is. Forget the temporary outside work on the cladding, the interior is smart and atmospheric. Our […] river view room was spacious, comfortable and quiet. There's an atmospheric bar and a perfectly good restaurant which offers a range of dining including, unusually for a hotel, pizza. (There's a busy but pleasant Italian restaurant called Gusto at Albert Dock). Malmaison staff were pleasant and helpful all round and we had no complaints. Negative points – While the exterior work is going on the temporary access is a bit crummy. Can't be helped. Car parking is confusing and would be helped if the hotel issued an explanatory note with the booking confirmation. Get details when you book. But these are just niggles. Overall our stayed rated 8 or 9 out of 10, which is good. Booking with an online agency (ie this one) is recommended. We save £50 on the advertised rate for two nights. If you want to be closer to the shops, try the Hard Days Night Hotel, which is round the corner from the Cavern Club. Looks good, but parking might be a bit of nightmare. Must-dos in Liverpool: Beatles bus tour; Tate Liverpool; Mathew Street (Cavern etc); ferry cross the Mersey. We enjoyed our stay and would probably choose the Malmaison if we return. Lisez la suite

Excellent hotel and service

i wasnt told that there would be a £50 deposit that needs to be paid on check in so that was a bit of a shock !!

Close to the Albert Docks and Liverpool One shopping centre ... Hotel is in a Class of it's own ! Attention to detail is awesome and welcome is very friendly. Rooms are spacious, beds are comfy, great selection of TV Channels and bath/shower was superb. Cannot fault in anyway .... was a little disappointed with the current construction work going […] on to the actual hotel building and surrounding areas but def a MUST place to stay ! Lisez la suite

Gjennomført flott hotell,god service veldig proffe ansatte i alle avdelinger men trekker noe ned på menyvalg og kjedelig mat.

Var på fotballkamp og dette hotellet var det eneste som hadde 1 ledig rom igjen.Dette er et hotell vi virkelig kan anbefale. Bra service og store flotte rom.