Ryad Mogador Agdal - Marrakech

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Dans l'ensemble le service et la qualité des chambres est très satisfaisant !!

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L'hôtel était bien, le service correct, le petit déjeuner un peu simpliste pour un 5 étoiles, la chambre spacieuse et confortable, le seul mauvais souvenir que j'en garde c'est le change que ma femme a fait pour avoir des dirhams a la caisse elle s'est fait avoir de 90 dirhams, en plus il ne lui avait pas fait de reçu, j'ai du y retourner gentiment […] et ils m'ont rendu l'argent en me disant qu'il y avait eu surement une erreur (c'est possible mais Dieu seul sait). Lisez la suite

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J'ai adoré le Hall d'entrée de l'hotel avec son superbe lustre!!! La piscine assez grande et sympathique. Par contre très peu de choix au bar de celle ci!!! Pour mes 4h je me suis contenté d'un café sans accompagnement!!! Hotel très calme pour ceux qui aiment l'animation à éviter, pour les autres que du bonheur!!! Les chambres sont un peu vetustes pour […] un 5 étoiles!! Craquelures sur les murs, la chaine pour verouiller la porte d'entrée cassée... quelques petits détails qui n'ont pas jouer sur la qualité de mon séjour!! Lisez la suite

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Malgré l' apparence d'un hôtel haut de gamme, les points suivants sont à souligner : le sanitaire est de bas de gamme, la restauration se limite à des buffets certes copieux mais peu variés, pas de restaurant à la carte, pas d'endroit convivial ou prendre un verre entre amis, les mini-bars dans les chambres sont vides, le personnel, bien que agreable […] et poli, manque de professionnalisme. A noter également la situation de l'hôtel : hors de la ville dans quartier résidentiel composé d'hôtels uniquement. L' hôtel propose un service de navette vers le centre ville mais cette navette brille souvent par son absence En étant bien conscients et indulgents étant donné que nous sommes en Afrique du nord, il est anormal de classer cet hôtel en 5 étoiles, un 3+ lui conviendrait mieux. Lisez la suite

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The reviews of this hotel have previously been positive, but I was unfortunately quite disappointed with the hotel and service. I booked a 5star hotel for comfort and luxury and stayed for 6 days over a quiet week in March. The main areas; the lobby and pools were beautiful, but the rooms were disappointing. It was basic, and poorly kept. There were […] cracks and chips in the bath tub, and an empty mini bar. The restaurant was basic and the choice of food limited, even for Morrocco. The breakfast buffet was also disappointing with a restricted choice. The phone in the hotel room was broken and I was unable to receive calls that I was expecting. I had to ask the staff twice before someone acknowledged the complaint and someone came to fix it. There is a gym and spa available, but again I was surprised that there was a charge of £10 a day to use the gym facilities. The hotel boasts free wifi, another reason I chose this hotel, but it was unavailbale for 3 of the 6 days I was there. There were only 2 computers available in the hotel business centre. The hotel was however in a quiet area close to shopping mall and there was a free hotel shuttlebus taking guests to the city. The Expedia / Sahara Tours rep was very helpful, and we booked 2 amazing trips. Lisez la suite

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We were surprised and shocked when we entered the bedroom of a what is claimed to be five starts hotel. It is not more than a three star hotel. The fridge was empty, towels and bedsheets were not white anymore, the king bed had a huge depression in the middle and the telephone was not working even to contact room service. It seems that there was a […] leak in the bathroom that it showed in the bedroom wall. It gave the apearance and the feel of dumpness. Other than a beutiful swimming pool there was nothing else to do. Restaurants open only during lunch and dinner and in between there is only an outside at the pool snack area. THere was no concierge, phone was not working we had to go to reception to make local phones which ofcourse we had to pay even when we called Marrakesh information. I would never stay again in this hotel and will not recomment this hotel to anyone. Lisez la suite

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Whilst in the taxi on the way to the hotel we saw this beautiful building which looked like a kings palace, when we asked the taxi driver, he replied 'this is your hotel!', we were delighted. The entrance is amazing and the grand chandelier in the lobby leaves you speechless. Check was a long process but thankfully there was a bell boy to deliver out […] lugguage to the room. The room was very spacious, we booked a twin room and the beds were two king beds which was great. Our view from the balcony was dissappointing; building works! Breakfast was an absolute nightmare, it was like being in a refugee camp, scrambling for food, staff were scarse and the food was of little quality. It would have been nice to have traditional Moroccan breakfast. The one thing you cannot fault is the pool, amazing, clean, lots of loungers and plenty of sunshine! Check was a complete nightmare, the cue as long as a supermarket shopping aisle! I would recommend the hotel but you need to be patient and understand that Moroccan 5 stars is not the European standards. Overall we love morocco and would go again and again but next time, would stay in a traditional Riad... Lisez la suite

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Would be highly recommended to stay here as the staff are friendly and offer a shuttle to Jamara Fna and Platza 16 November. Hotel offers excursions to do a variety of activities and is worth while booking through them as they manage it all for you.

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This is a huge but nice resort-type hotel. It’s a 30 minute walk to the city (the Medina). Reviewers complain that it is too far from the action of the city but I chose it because it was outside of the noise and chaos of the city – but walkable if you are in decent shape. The walk is flat and a straight shot right into the city and pretty safe. If you […] walk slower, it is about a 38 minutes .It was generally quiet near the hotel . There is a shuttle bus that ran every 1.5 hours to the city center and Gueliz. It is reliable and it has 24 seats – but it services 2 Mogador hotels & so it did fill up a couple of times and some people were left behind to wait for the next shuttle. It has 2 large, flower-shaped outdoor pools and a kiddie pool. It has a poolside bar and restaurant However, as an Islamic establishment there is no alcohol served anywhere on the premises. The breakfast buffet was fabulous (June 2010). It had Moroccan breakfast (fried flat bread with honey, cheese and olives) as well as a buffet of meats, juices, eggs, fresh fruit and cereal. The service was also very good and courteous. I had room service a few times to and never had to wait long and the portions were generous. The rooms & bathrooms are clean. The bedding is clean but not fancy. The mattress, quite firm. The AC and satellite TV in my room worked well (channels in French, Spanish, Arabic & English). The “business center” was weak -3 computers (French keyboards) but no printers or English keyboards. Lisez la suite

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Das Hotelhat seine besten Zeiten sicher schon hinter sich; es ist alles etwas überdimensioniert, z.B. ist das Zimmer 42 Quadratmeter groß und es befinden sich zwei Doppelbetten im Zimmer,im Bad Dusche und Badewanne, abe kein Duchvorhang und nur lauwarmes Wasser. Es gibt keine Infos zu den Angeboten des Hotels, welche Telefonnummer wofür steht etc. Beim […] Fernseherkeine englisch oder deutschsprachigen Sender. Das Hotel bietet keinen Alkohol an. Positiv: Großer Außenpool, üppiges Frühstück. Gesamtbewertung 2,5 Lisez la suite

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struttura nuova.pulito.facilmente raggiungibile.soggiorno piacevole.

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Es un hotel que aparentemente es bonito, categoría 5*, pero los servicios están a años luz de como debe de ser este tipo de hote, buffet restaurante muy sencillo, por no decir 3 platos y repite rapido sino no comes, con un precio para lo que te dan, bastante alto. De todas maneras, lo peor de todo, es que si te pones enfermo o se te ocurre tener un […] ataque epileptico, como le pasó a un señor frances, puedes morir sin tener asistencia, sino es por el grupo de españoles que estabamos alli, Gerón, que así se llama el señor, estaría muerto, de echo estubo totalmente inconsciente y sin riego sanguineo algun minuto, el doctor del hotel no exite, y tardó más de media hora en llegar, los responsables del hotel solo hicieron una llamada, me imagino que a la casa del doctor, pero ni avisaron a la ambulancia, repito sino estamos alli y uno de nuestros hijo, le hace presión en la mandibula para que le entre aire, este señor se hubiera quedado en el suelo de la sala, morado casi blanco, por lo tanto, no recomiendo este hotel pues las 5***** me parece que quieren decir, que te puedes ir con ellas arriba, por cierto, el director ni apareció. Le damos gracias a Pau que fue el que le abrio la boca y salvó la vida de este señor que se ha tenido que quedar ingresado en Marrakech. Lisez la suite

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