Avis d'un client Hotels.com envoyé le 18 févr. 2013
Ce client n'a pas laissé de commentaires.
"bon endroit pour les visites"Avis d'un client Hotels.com envoyé le 7 févr. 2013
tres bonnes seul inconveniant le poste de police avec ses sirenes lors des sorties en urgence
"Great place to stay"Avis d'un client Hotels.com envoyé le 4 févr. 2013
Really nice place to stay, very conveniently located for both tourism and business stays Rooms are quite spacious. Furniture is a little old but still very comfortable....
""Avis d'un client Hotels.com envoyé le 31 janv. 2013
Bon emplacement. Personnel très sympathique. Hôtel près des stations de métro. Beaucoup de restaurants et d'autres commodités (cafés, marché, banques) dans les environs. Chambres très confortables et calmes. Je recommande cet hôtel.
""Avis d'un client Hotels.com envoyé le 24 janv. 2013
Far from the center of Washington DC but a free shuttle is provided every 30 mins and take to the closest subway station.
Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hôtel.
Une pièce d'identité officielle avec photo et une carte de crédit sont requises à l'arrivée pour couvrir tous frais imprévus.
Les demandes spéciales sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires.
**Ces services pourraient être disponibles uniquement dans certaines chambres (ou logements). Certains services pourraient comporter des frais additionnels.
Un petit déjeuner préparé sur commande est servi tous les matins (en supplément).
Zentan - Surplombant la ville, ce restaurant gastronomique sert le petit déjeuner, le déjeuner, le dîner et le brunch. Vous pouvez profiter d'un moment de détente en prenant un verre au bar. Un menu enfant est proposé.
Un service en chambre 24 heures sur 24 est disponible.
Cet hôtel offre une piscine extérieure et un centre de fitness.
Les activités de loisir répertoriées ci-dessous sont accessibles directement sur place ou à proximité. Ces activités peuvent faire l'objet de frais supplémentaires.
Les frais et dépôts de garantie suivants sont appliqués par l'établissement lorsque la prestation est effectuée, à l'arrivée ou au départ.
La liste ci-dessus n'est peut-être pas exhaustive. Les frais et dépôts de garantie peuvent être mentionnés hors taxe et sont soumis à modification.
Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hôtel.
Une pièce d'identité officielle avec photo et une carte de crédit sont requises à l'arrivée pour couvrir tous frais imprévus.
Les demandes spéciales sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires.
Le centre-ville de Washington regorge de sites culturels. Le complexe du musée Smithsonian Institution voisine le parc National Mall. Le Washington Monument trône dans le parc, légèrement au sud de la Maison blanche. Les quartiers généraux d'agences fédérales hébergent des bureaucrates de différents niveaux. Des lobbyistes riches et puissants font et défont les lois à K Street. Chinatown et le centre de congrès Washington Convention Center se trouvent à l'est du centre-ville.
Tous les hôtels à Washington"Hôtel idéal pour visite touristique"
Cet hôtel est très bien !! Situé près des principaux lieux de visite. Un séjour a Washington DC mémorable dans un hôtel confortable. Literie de qualité propreté salle de bain design. Heureuse de mon choix!!Avis véridique Expedia
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"Hotel à la déco originale et bien placé"
Hotel bien placé . Pas loin de la maison Blanche et du Mall. Près de Dupont Circle où il y a plein de restaurants sympas. Déco originale . Dommage qu'il n' y ait pas de connexion internet . Les petits déjeuner sont chers dans le restau de l'hotel mais ce n'est pas un inconvénient car il y a un Starbuck etc juste en face . Le personnel est sympa et toujours […] près à aider ( surtout les concierges ) . Lisez la suiteAvis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"un hotel confortable à la déco originale"
Hotel à 10 min d'une station de métro, Chambre confortable. accueil agréable par du personnel souriant. Chambre à la décoration originale avec douche étonnante.Avis véridique Hotels.com
"Un beau souvenir"
un hotel moderne, chaleureux, très bien équipé - le lobby, sans etre très grand est très accueillant avec des espaces protégés et cozy. - La décoration de l'hotel, des communs et des chambres est un vrai régal - simple mais on s'y sent vraiment bien. Nous avions une chambre donnant sur la place - une vue magnifique - Cet hotel est très bien placé, trsè […] proche du métro, de la Maison Blanche ... Un beau souvenir ... Lisez la suiteAvis véridique Expedia
Belles chambres design, propres et calmes. Un peu loin des restos et de l'animation de la ville. Mais quartier tranquille en famille.Avis véridique Hotels.com
"Hôtel DONOVAN a Washington"
Hôtel moderne personnel très sympa Toute petite piscine bourrée de monde et a partir de 5h00 on vous éjecte pour faire place a un open bar Malgré tout note plutôt bonne et bon rapport qualité prixAvis véridique Hotels.com
"donovan house proche de la maison blanche"
mauvais rapport qualité prix.les chambres sont disponibles à partir de 15 heure,nous avons eu la notre à17h30 et non sans mal (nous avions reservé une chambre pour 2 adultes et 1 enfant nous avons eu une chambre pour 2 adultes)!!la piscine(bassin pour enfants) ferme à 17heure.le personnel est très agreable mais très peu efficace à la reception.Le petit […] dejeuner du restaurant est bon, l'accueil et le service très agréable. Lisez la suiteAvis véridique Hotels.com
"Donovan House : branché, confortable et discret"
Hormis la piscine qui ferme à 17h et le petit déj largement surclassé par celui de l'hôtel 14K à 2 pas de là (il est d'ailleurs sur la liste donnée par le concierge de l'hôtel...), c'est le sans faute : service présent mais discret, calme et propreté des chambres, ambiance cosy, confortable et design. L'hôtel est à 10min des lieux à visiter et près […] des des quartiers qui bougent. Lisez la suiteAvis véridique Hotels.com
"PEUT MIEUX FAIRE"
Cet hôtel est idéalement situé dans la ville. Les chambres sont modernes et bien équipées. Le nettoyage est parfois un peu sommaire. Toutefois, la présence de la piscine sur le toit n'est pas un avantage, elle est infréquentable à partir de 15 heures car des fêtes y ont lieu et c'est très bruyant et sale. Ces fêtes peuvent durer toute la nuit et faire […] du bruit dans les couloirs quand les gens rentrent se coucher. Dans certaines chambres, un bruit de soufflerie permanent vient de la cour et c'est plutôt pénible. Ils nous ont changé de chambre après 3 nuits mais il a fallu se plaindre chaque jour avant que quelque chose ne soit fait. Lisez la suiteAvis véridique Hotels.com
"Design, bien situé, mais un service de piètre qualité... dommage..."
Tout est dit dans le titre, on arrive, on est content du design dans le hall de l'hôtel et dans la chambre. Par contre, côté service, ça pêche un max : la piscine ferme à 17h, le café dans la chambre (à faire soi-même) est à 2 $, la télé est à 11.75 $, pas de petit déj (je vous déconseille vraiment le Zentan qui jouxte l'hôtel, surtout le dimanche car […] y'a pas de cuisinier!), le minibar n'est pas réapprovisionné, ... mais l'hôtel est très bien placé! Lisez la suiteAvis véridique Expedia
"excellent"
Excellent à tous les points, sauf le stationnement que j'ai trouvé dispendieux: 42$ par jour....Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"Hotel Donovan"
C'est à voir! La chambre que nous avions réservé pour une nuit était petite, mais avec un design incroyable: douche en colimaçon, lit mis en valeur avec des lumières encastrées avec retombée de plafond et bien climatisée. Définitivement, cet hotel vise une clientèle huppée et jeune avec piscine creusée et bar sur le toit. Toutefois, pour apprécier l'ambiance […] autour de la piscine et le bar, il faut être de "party", car il y a une multitude de jeunes et belles filles qui dansent (en se regardant danser !?!) . Bref, concernant cet aspect, ce n'était pas mon genre, mais concernant le design de cet hotel et la propreté, c'est excellent! Je la recommande. Lisez la suiteAvis véridique Hotels.com
Great staff and service, nice restaurant bar in lobby. Love the Free wine and snacks at Happy Hour! Would have liked to see pool but was under renovation.Avis véridique Hotels.com
Réponse de la part de Donovan House, a Kimpton Hotel Hi Rocco, Thanks for the review. Rooftop is slated to open mid-May with the pool likely Memorial Day Weekend! See you soon? Cheers, Abe Abe Liao Assistant General Manager
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"Hotel became worse than it was"
I stayed at Donovan 2 yrs ago. The service was impeccable, the amenities were clean, the room was nice although not big. This time, I chose to return to Donovan and chose it over 3 other hotels offered at lower prices and with higher star ratings. The stay was disappointing. I was checked in with the indication of receiving the room with the view. Upon […] entering the room, I found the windows were facing the neighboring windows and the back yard. The biggest disappointment was the room itself - completely worn out carpet, exhausted to losing its color and stained with dark spots throughout the room. Gowns offered were worn out, so was the furniture. The impression was the room was tired of visitors. I called the front desk requesting another room. The manager, although tactfully, still quite intentionally decided to remind me that I bought my stay "through expedia" and was given the upgrade to the king size bed, despite my booking being for a queen size. He then proceeded to ask me whether I would like to downgrade back to queen size. I cared about the cleanliness of the room more than the size of the bed. I went downstairs and requested a downgrade to a room that would have a cleaner carpet. I received the queen size room, and to my disappointment, the glamor of the Kimpton spirit that I am familiar with, was far absent. I will not stay in this Kimpton location again, both because of staff and the condition of the rooms. What a disappointment. Lisez la suiteAvis véridique Hotels.com
Réponse de la part de Donovan House, a Kimpton Hotel Hi Visitor in 2013, Thanks for sharing your review. Yikes! What a disappointing stay indeed. So sorry that the Hotel Room Condition wasn't up to par. Good news, as we've got a full rooms renovation planned at the end of this year. As for the staff, I am personally disappointed that you received such a poor response. It's not OK and I plan on speaking with the team about it. If you have more to share, I would love to hear. Cheers, Abe Abe Liao Assistant General Manager
"So close...every...time"
Im a devout Kimpton fan so I was very much looking forward to my first trip to DC to be spent with The Donovan House. The first room we got was beautiful but someone had destroyed it by smoking weed in it. Don't get me wrong, totally down for being 420 friendly but it was unbearable. Our next Suite was amazing. The most comfortable hotel bed (and pillows) […] I've ever had. Two bathrooms, an incredible view and within walking distance of great restaurants. The problem was...every time was ordered or needed something it was often wrong; coffee/cold...dinner/wrong.. BUT where they lacked in perfection they made up in personality. They got it right the second (or third) time and were so darn willing you couldn't be upset :) Lisez la suiteAvis véridique Hotels.com
Réponse de la part de Donovan House, a Kimpton Hotel Hi Monique C, Thanks for your review. Yikes, smoking in the room?!? We are 100% non-smoking hotel, so obviously someone didn't adhear to that. I am so sorry, but great to hear that your next room was awesome. Cheers, Abe Abe Liao Assistant General Manager
"DC getaway"
This was the second time my boyfriend and I stayed at a kingpin hotel! We really enjoyed the location and the modern aspects of the hotel! The only thing of course was the limited parking but it is dc so what do you expect? Other than that everyone was very nice and friendly ! I like these chains of hotels!Avis véridique Hotels.com
Réponse de la part de Donovan House, a Kimpton Hotel Hi Fre, Thanks for your review. Glad you enjoyed your DC Getaway. Unfortunately. parking can be pricey in really any downtown metropolitan Hotel. Unfortunately, the District is no different. Stay soon, Abe Abe Liao Assistant General Manager
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"Great place to stay"
Had a great time; I'd stayed at Donovan House before, but not for as long as a week. Very pleasant service, great beds, fantastic view of the Circle. My only complaint is the breakfast at Zentan. I get it, things are going to be a little more expensive... but $6 for a cappuccino, $5 for a chocolate croissant? Help me out here. (The prominent "free coffee" […] placard in the room looks like a cappuccino too...) Lisez la suiteAvis véridique Hotels.com
Réponse de la part de Donovan House, a Kimpton Hotel Hi David, Thanks for your review. Glad you had an awesome stay. I know, the Hotel markup can be a little more than one expects. Next time, I recommend getting the full continental buffet which includes nice upgraded additions and will include all beverages. Cheers, Abe Abe Liao Assistant General Manager
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"Sleek, modern, conveniently located hotel"
I really enjoyed my stay at the Donovan House. The room was very comfortable and the location is close to the Metro and to a lot of great restaurants.Avis véridique Hotels.com
Réponse de la part de Donovan House, a Kimpton Hotel Hi Jenny, Thanks for your review! It's all about location. We're really in the middle of it all, not exaggerating. Thanks for sharing! Cheers, Abe Abe Liao Assistant General Manager
"Small Rooms"
The wine reception is hi point. The rooms are not worth the price. But the location is central. I got a great deal on hotels.com so all is well!Avis véridique Hotels.com
"Had a blast"
The front desk staff was the best you could wish for, very polite, cheerful, & helpful. The same thing with the doormen, they were tops! The hotel is about 1 mile from the attractions. If you are a walker, you don't need to take a cab but if you have little ones, the walk would be too much for them. Me & my husband did a little of both and the cab was […] about $8 when we chose to catch a ride. I would highly recommend this hotel. The only slight issue was that my husband and I went sightseeing and got back to our hotel at 1pm. The room still hadn't been tidied up by housekeeping so we just opted out of cleaning for that day. (We were ready for a nap, didn't want to worry about housekeeping knocking on the door.) But I would definitely return to this hotel. Lisez la suiteAvis véridique Hotels.com
Réponse de la part de Donovan House, a Kimpton Hotel Hi Peggy, Thanks for your review. Seems like you a great stay and positive experience with our staff. I did want to speak to your room not being serviced by 1:00PM during your stay. Housekeeping service hours range from 8:30AM till 4:30PM. Look forward to your next stay, Abe Abe Liao Assistant General Manager
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
The Weekend Front Desk staff was absolutely fabulous.Avis véridique Hotels.com
Réponse de la part de Donovan House, a Kimpton Hotel Hi skinneemonkey, Thanks so much for your review. I totally agree, the Front Desk staff is pretty awesome. Best part, they really care about our guests. Cheers, Abe Abe Liao Assistant General Manager
"Mark was Great!"
Mark made our stay great with Awesome customer service!Avis véridique Hotels.com
Réponse de la part de Donovan House, a Kimpton Hotel Hi Corey, Thanks for your review! I agree! Mark is pretty great. So much so, he just got promoted! Appreciate the recognition, Abe Abe Liao Assistant General Manager
"Beautiful, Sassy and Classy"
I absolutely love visiting the Donovan House when I'm in DC. The staff is nothing short of spectacular and its location is in the middle of all things lively in DC. You will not be disappointed!Avis véridique Hotels.com
Réponse de la part de Donovan House, a Kimpton Hotel Hi CJ, Thanks for your review. I appreciate you sharing your experience online. Best part, the notes about our staff. I agree, they are pretty awesome. Cheers, Abe Abe Liao Assistant General Manager
"Great location and service"
Hotel staff were lovely and accommodating and the location was great as it was very close to the Metro station, Chinatown and many great eateries. Parking in the hotel however, is quite expensive but street parking can be found at certain times of the day.Avis véridique Hotels.com
"Outstanding"
Excellent hotel, boutique style, clean, cool rooms and great location, walking distance to White House and amazing restaurants. Helpful staff, would definitely recommend and go back.Avis véridique Hotels.com
This is a really fine hotel with a great staff. However the room temperature was hot and I could never get it to cool down-yes in January. You would expect that the sheets in such a great hotel would be comfy but they felt hard like they had cardboard added.Avis véridique Hotels.com
Réponse de la part de Donovan House, a Kimpton Hotel Hi Greg, Thanks for your review of our Hotel. I apologize for the issues with our Heating System. In the future, please feel free to report these sorts of items to any staff member so we may immediately address it for you. As for the sheets, we use Kimpton Standard Linens throughout the Hotel. Hope you will stay soon, Abe Abe Liao Assistant General Manager
"Clean and friendly, if a bit stark"
The decor is decidedly modern, and sacrifices a bit of comfort for it. The furniture is not the most comfortable and as another reviewer posted, the lighting is pretty bad in the rooms. I don't spend lots of time on my makeup, but the harsh shadows made it pretty tricky to apply. The bed was fine - no trouble sleeping, but ask for a high floor since […] the Thomas Circle traffic can be bothersome if you're sensitive to outside noises. I had to stay here during inauguration week, so prices were a lot higher than usual. All in all, I think the hotel was good and the location is PERFECT. Their gratis happy hour each evening is a REALLY great way to end a long day. Kimpton does some things VERY well: free wine and free wifi. Those things cover up a few other imperfections. Staff is always exceptionally friendly and helpful. Would stay again. Lisez la suiteAvis véridique Hotels.com
Réponse de la part de Donovan House, a Kimpton Hotel Hi Texas Business Traveler, Thanks for your review! Loved all the detail and feedback specifically regarding the lighting. So you know, we've actually received several other comments about the lighting and we going to be addressing it in the near future. Guest feedback really works! Cheers, Abe Abe Liao Assistant General Manager
Very helpful staff. Working on fixing roomsAvis véridique Hotels.com
Réponse de la part de Donovan House, a Kimpton Hotel Hi A Traveler, Thanks for your review. Loved the comment about our team and yes, we are looking to putting some serious work into the rooms. More to come! Cheers, Abe Abe Liao Assistant General Manager
"Excellent!"
We had a great stay with great service. The complimentary glass of champagne upon arrival was a nice touch!Avis véridique Hotels.com
Réponse de la part de Donovan House, a Kimpton Hotel Hi HPS, Thanks for your review. Who doesn't love a complimentary glass at bubbly on arrival? We did this special for the New Year's Eve Weekend. Otherwise, we have our Evening Hosted Manager's Reception daily from 5:00PM to 6:00PM. Cheers, Abe Abe Liao Assistant General Manager
"not what i expected"
it was one of the worst hotels I have ever stayed at and that was only for one night. After that I just packed and checked into another hotel.Avis véridique Expedia
Réponse de la part de Donovan House, a Kimpton Hotel Hi vivi, Thanks for your review. First off I apologize for such an underwhelming experience at our Hotel. Although, I have to admit that after reading your review, I also felt a bit unfulfilled as what specific issues you experienced. I always take feedback from customers to improve upon the services provided at the Hotel. In this case, I don't have much to work with. If you have a moment, please contact me at Abe.liao@donovanhousehotel.com so we can discuss further. Hope to hear back from you, Abe Abe Liao Assistant General Manager
"Great Stay!"
The front desk staff was very friendly and efficient. They answered all of my questions and the guys even pointed me in the direction of a nail salon! The room was modern and chic. Could have used a bit more lighting though. The restaurant food was great! It turned into quite the hotspot in the evening. My only quibble is that I requested additional […] blankets and they didn't bring them within 30 minutes, so I had to call back. Overall, I was very pleased and would definitely stay there again. Lisez la suiteAvis véridique Hotels.com
Réponse de la part de Donovan House, a Kimpton Hotel Hi Linda, Thanks so much for your detailed review. Really pleased that you had such a positive stay. I appreciate the additional feedback regarding the service request as well. I'll look into that. See you soon! Abe Abe Liao Assistant General Manager
"convenient"
Decent hotel in good location. Room and hallway was not the cleanest and no coffee maker in the room.Avis véridique Hotels.com
Réponse de la part de Donovan House, a Kimpton Hotel Hi A Traveler, Thanks for your review. We actually provide coffee makers on request for all rooms. If you sign up for Kimpton InTouch, our Guest Loyalty Program, you will be able to add this to your Guest Profile. Additionally, we offer Complimentary Coffee and Tea Service, every morning in our Hotel Living Room. Cheers, Abe Abe Liao Assistant General Manager
"Decent room"
Hotel is fine, nothing spectacular.Avis véridique Hotels.com
"convenient location!"
I enjoyed my stay at the Donovan House and will gladly return. The staff were professional and extremely courteous. The ambiance was calming and relaxing. The location to the Convention Center was ideal...close enough to walk and not overwhelming to take a taxi. The view from our room was wonderful! There is nothing that I did not like about my staff […] at the Donovan House. Lisez la suiteAvis véridique Hotels.com
Réponse de la part de Donovan House, a Kimpton Hotel Hi Wanda, Thanks for your review! What an awesome experience. You're right! The convention center is exactly 0.5 Miles from the Hotel. We're a great choice for anything going on down in the Penn Quarter/ Convention Center Area. Cheers, Abe Abe Liao Assistant General Manager
"DIRTY SHEETS"
Everything was fine until we pulled down the comforter and saw the stained sheets and several hairs in the bed. Ruined my nights sleep . Also the rugs were old and stained in many places.The iidea of the boutique hotel was there but the condition of the hotel needs much improvement .Avis véridique Expedia
Réponse de la part de Donovan House, a Kimpton Hotel Hi Lucy, Thanks for your review. Yikes, what an awful experience. I am so terribly sorry and assure you that this is not an on-going issue. We are also in the process of evaluating our room condition and planning a renovation in the near future. Thanks for your feedback, Abe Abe Liao Assistant General Manager
"Amazing!"
Great location! Great service! Staff was wonderful, quick, friendly and overall extremely accommodating! Go to DC often and this was my first time staying at the Donovan House, wouldn't stay anywhere else now.Avis véridique Hotels.com
Réponse de la part de Donovan House, a Kimpton Hotel Hi A verified traveler, Thanks for your "great" review! Appreciate your awesome comments and loyalty. We don't want you to stay anywhere else either! Cheers, Abe Abe Liao Assistant General Manager
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"I'd go back"
Great location, great decor. I wouldn't stay here with kids though, the shower intentionally has a lack of privacy. Great for singles and couples.Avis véridique Expedia
Réponse de la part de Donovan House, a Kimpton Hotel Hi Bryan, Thank you so much for your review. Glad you enjoyed your experience at our Hotel. While most of our rooms feature the signature, Nautilus Shower, we do have a limited number of rooms that provide traditional shower enclosures. Maybe that could be an option with the kids for your next stay. Cheers, Abe Abe Liao Assistant General Manager
"Perfect Location, Modern Hotel"
Great location and price. I love the modern look and feel, but it's definitely a matter of personal preference.Avis véridique Hotels.com
The sold my room to someone else at 3am while I was still there and all my payments where in order and didn't even try to compensate me or even apologizeAvis véridique Hotels.com
"Fantastic hotel for all"
Great location fantastic service and big rooms make for a great hotelAvis véridique Expedia
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
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