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Situation
À proximité de la plage, Fairmont Heritage Place, Ghirardelli Square se trouve au cœur de San Francisco, à quelques pas de Ghirardelli Square et Parc national maritime historique de San Francisco. Lombard Street et Ripley's Believe It Or Not Museum se trouvent également à proximité.
Caractéristiques de l'établissement
Pour vous restaurer, cet hôtel de luxe propose un bar lounge. Le petit déjeuner est offert. L'accès à Internet haut débit avec ou sans fil est gratuit dans les espaces communs. Cet établissement 5 étoiles met à disposition un centre d'affaires ouvert 24 heures sur 24, des salles de réunion pour petits groupes et un service de location de limousine/berline de luxe. Le personnel de l'établissement offre un service de conciergerie, un service d'assistance pour les visites touristiques ou l'achat de billets et un service de traiteur. L'établissement propose un club pour enfants, un personnel multilingue et une vidéothèque. Un parking est à votre disposition moyennant un supplément. Il s'agit d'un établissement non-fumeur.
Chambres
Les chambres offrent une vue sur la ville ou sur l'eau. Les 53 chambres de l'établissement Fairmont Heritage Place, Ghirardelli Square sont climatisées et comprennent une cheminée et une station d'accueil iPod. Les lits sont dotés de matelas à plateau-coussin et sont préparés avec des draps italiens Frette, un jeu de trois draps et de la literie de qualité supérieure. L'accès à Internet haut débit avec ou sans fil est gratuit. Une télévision à écran plat 42 pouces donne accès aux chaînes thématiques par satellite et propose un lecteur de DVD. De plus, un bureau, un coffre-fort et une ligne téléphonique directe avec répondeur vocal sont disponibles dans toutes les chambres. Les salles de bain comptent une baignoire et une douche séparées, un pèse-personne, des peignoirs et des articles de toilette de luxe. Toutes les chambres sont équipées d'une cuisine avec une cuisinière, un grand réfrigérateur/congélateur, un micro-ondes et un lave-vaisselle. Les chambres ont également un lecteur de CD et un lave-linge/sèche-linge. De plus, un service de préparation de lit en soirée est proposé, ainsi qu'un service de ménage (tous les jours). D'autres prestations sont disponibles sur demande, notamment un service de réveil par téléphone.
Avis d'un client Hotels.com envoyé le 24 févr. 2013
Ce client n'a pas laissé de commentaires.
Avis d'un client Hotels.com envoyé le 20 févr. 2013
Ce client n'a pas laissé de commentaires.
""Avis d'un client Hotels.com envoyé le 19 févr. 2013
personnel tres agreable et disponible,chambres impeccable,situation tres bien
"Très bonne situation pour visiter"Avis d'un client Hotels.com envoyé le 18 févr. 2013
L'hôtel est à proximité, que ce soit à pied ou par les transports en commun, de tous les sites à visiter de San Francisco.
"Très bien situé près de Union Square"Avis d'un client Hotels.com envoyé le 18 févr. 2013
Joli petit hôtel, excellent accueil, calme et très bien tenu.Un plus pour le verre de l'amitié servi le soir entre 17 et 18 heures et le café/thé à volonté durant la journée.Personnel très accueillant et sympathique. Vivement recommandé
Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hôtel.
Une pièce d'identité officielle avec photo et une carte de crédit sont requises à l'arrivée pour couvrir tous frais imprévus.
Les demandes spéciales sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires.
**Ces services pourraient être disponibles uniquement dans certaines chambres (ou logements). Certains services pourraient comporter des frais additionnels.
Établissement vert/durable - Certification de degré 3
Cet établissement participe au programme de certification indépendant par des tiers : Green Key Eco-Rating Program. Ce programme de certification par des tiers évalue l'impact de l'établissement sur une ou plusieurs des catégories suivantes : l'environnement, la communauté, le patrimoine culturel et l'économie locale. Les pratiques touristiques durables de cet établissement ont été évaluées de façon objective par un vérificateur extérieur à ce programme de certification.
Le petit déjeuner continental vous est offert gratuitement.
Un service en chambre est disponible.
Les activités de loisir répertoriées ci-dessous sont accessibles directement sur place ou à proximité. Ces activités peuvent faire l'objet de frais supplémentaires.
Les frais et dépôts de garantie suivants sont appliqués par l'établissement lorsque la prestation est effectuée, à l'arrivée ou au départ.
La liste ci-dessus n'est peut-être pas exhaustive. Les frais et dépôts de garantie peuvent être mentionnés hors taxe et sont soumis à modification.
Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hôtel.
Une pièce d'identité officielle avec photo et une carte de crédit sont requises à l'arrivée pour couvrir tous frais imprévus.
Les demandes spéciales sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires.
Des otaries se dorent au soleil près des boutiques du quai 39 de Fisherman's Wharf.A proximité, la chocolaterie de la place Ghirardelli permet de goûter aux douceurs de la vie.Les bateaux desservant Alcatraz quittent le quai 33.La ville et le Golden Gate Bridge miroitent au pied de la Coit Tower juchée sur Telegraph Hill.La littérature bat son plein dans la célèbre librairie City Lights de North Beach.Washington Square Park est le cœur de l'enclave italienne historique.
Tous les hôtels à San FranciscoCe client n'a pas laissé de commentaires.Avis véridique Hotels.com
"Fantastic"
Great property, great experience. Private balcony looking on to bay. Alcatraz directly off balcony, which also looked down onto Ghirardelli Square shopping area.Avis véridique Hotels.com
"Tucked inside the best of San Francisco"
We had such a good time and this hotel is well worth the price. The location with the wonderful staff our stay was simply the most relaxing. Every need was met with courtesy and efficiency.Avis véridique Hotels.com
"San Fran Spring Break 2013"
Hotel and staff were great. Nice quiet area, and easy walking to the wharf, Chinatown, Cable Cars, and Electric trolley. Look forward to returning soon.Avis véridique Hotels.com
"Top Notch Everything"
Superb professional and friendly attitude of all the staff. Room upgrade without having to ask. Great room with fantastic amenities.Avis véridique Hotels.com
"Great Getaway!"
We decided to stay at the Fairmount based on all of the positive reviews. The 2 bedroom residence city view was beautiful! 2 1/2 baths a beautiful modern kitchen that seats 8. A dishwasher and washer and dryer are also included in the apartment. With all the amenities as would be expected in this hotel category. The car service is a great help getting […] to a restaurant(The hotel cadillac escalade will pick up and drop off within a 2 mile radius of hotel). The wine and cheese tasting from 4-5 pm was wonderful. Continental breakfeast was suberb! Too many good things to list about this hotel. The service is the best! Top notch friendly staff! My family and I will only stay here when we visit San Francisco. Lisez la suiteAvis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"Awesome!"
I have stayed in a lot of hots around the world, and this wod be one of the best. Had a 2 bedroom apartment that was fantastic. It is the only hotel I have ever stayed in that never asked for my room number, and always knew me by name. Very slick. Hotel car was a god send with traffic and parking a real issue over the holidays. I will ONLY stay here […] when I go back to SF. Lisez la suiteAvis véridique Hotels.com
"Best Hotel in San Francisco"
My wife and I enjoyed a free upgrade to a two-bedroom suite. It was a very kind gesture and we certainly appreciated the extra space. The entire staff is courteous and respectful. The complimentary luxury car service is a superb amenity. The location is perfect and we will definitely be staying at Heritage Place whenever we are in San Francisco nex […] t. Lisez la suiteAvis véridique Hotels.com
"a little noisy"
We stayed in a two bedroom residence and the layout was very comfortable. The reason for giving 4 starts instead of 5 really isn't a reflection of the hotel, but the parents that let their herds of children run through the hallways yelling and jumping from staircases. It happened on more than one occasion during our stay. We also ordered a burger from […] room service and requested it cooked "medium" and it came well done. They also did not provide any condiments, not even ketchup for the french fries. We mentioned this at check out and they were kind enough to reverse the charges, but a bad meal is still a bad meal. We did not have time to send it back since we had an event to go to. The reason the staff received a 4 and not a 5 is because it took them 40 minutes and two phone calls to bring the "complimentary" bottles of water to the room after check in. Lisez la suiteAvis véridique Expedia
"almost perfect"
Expectations were extremely high, and would have been completely met but for one thing: the room we were given did not match up to the description of the room that was booked. I did not want to waste time arguing about this, so I did not complain. That aside, the hotel was magnificent in style, decor, service and location - the free car service (2 mile […] radius) was excellent. So overall would definitely return, and would recommend highly Lisez la suiteAvis véridique Hotels.com
"Best place to stay in San Francisco! 5 Stars+"
The very best place to stay in San Francisco! Absolutely beautiful, great views, great location close to Fisherman's Warf. Every morning they have the most wonderful continental breakfast. We will return many times.Avis véridique Expedia
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"Fabulous"
fantastic hotel , our 2 bedroom suite had views of alcatraz and the bay . Beautiful rooms spotlessly clean and the best staff . We loved this hotel , if we're back in San Francisco this is where we are staying !Avis véridique Expedia
"Exceptional hotel for couples and families alike!!"
The hotel was very nicely decorated. The staff was more than accommodating at all times! The suite we were given was very spacious, and the house keeping kept it immaculate at all times! The view of the city from our suite was exceptional. The house car was always available to take us anywhere within a 2 mile radius from the hotel. The beds and pillows […] were very comfortable and the kitchen and bathrooms spacious and clean. The staff also made sure we were always comfortable and had everything we needed, even brining us milk for our daughter when we first arrived! Lisez la suiteAvis véridique Expedia
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"The best of the best"
It is indescribable. The comfort,the staff and the location. There is no where else I'd want to stay. Ever.Avis véridique Expedia
"Wow!!!"
Glad we splurged!!!Avis véridique Hotels.com
"great stay"
Great from the moment we arrived to the time we left. Will be back againAvis véridique Expedia
"Great hotel for a family"
This hotel is fantastic! the service is amazing and always ready to help; location is perfect.Avis véridique Expedia
"Worth It!"
Our famiy of 4 (2 adults, children ages 10 &13) just spent 4 blissful days at the Fairmont. We had reserved a Bay View one bedroom suite but we upgraded to a 2 bedroom suite at check -in. I have seen that many reviewers comment on the hotel's willingness to upgrade, which is a testament to the hotel's committment to customer satisfaction. So many hotels, […] even 5 star chains, try to give away their worst rooms first and only move you to a better room when you complain. The Fairmont obviously has the reverse policy and will always try to give you the best room available. We stayed at the Fairmont for the last 4 days of a 2 week California vacation. We splurged on the room because we thought we'd need some relaxation after a week and a half of driving and living out of suitcases. It was expensive to be sure, but worth the splurge! The view, the staff, the massive room size, even a washer-dryer in the unit were all wonderful. Lisez la suiteAvis véridique Expedia
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"Nice hotel for a family"
I have three children under age of 8 and the accommodations made it wonderful for kids to play in the room, and for us to enjoy a family meal at the end of a day in our room versus going out to eat. Staff were welcoming and pleasant.Avis véridique Expedia
"Top class!"
We splashed out a bit coming to this hotel but it was well worth it. It is a top class place but not pretentious. The complimentary things such as use of house car, hire of extensive list of DVDs, cheese and wine 4-5pm, use of an I-pad and breakfast were great touches especially as the next place we went to charged extra for everything!Avis véridique Expedia
"Fabulous haven for families visiting San Francisco"
We had an enormous balcony overlooking the San Francisco Bay, which gave us the best seat in the house for viewing the fireworks on 4th of July. Suite had a fire place, which came in handy with the chilly temps. Best of all was the washer/dryer in the room!!! I can't say stress enough how luxurious that is when traveling with kids. Breakfast was great […] - enormous bowls of fresh raspberries, blueberries, strawberries made the California experience complete. Lisez la suiteAvis véridique Hotels.com
"A great hotel for anyone"
It exceeded my expectations from the hotel staff to the rooms. It is a first class hotel and I would recommend it to everyone.Avis véridique Expedia
"Spectacular Family Getaway"
Highly recommend this hotel - especially for a family vacation. Plenty of room - felt like a "home away from home!" Excellent breakfast and totally convenient to Wharf, Cable Cars, Bay Beach, Ghiradelli Square, yet also quiet and private. Valet parking and complimentary car for within 2 miles of hotel was really helpful. Concierge staff was excellent […] and so was housekeeping and valet. Would return in a heartbeat! Lisez la suiteAvis véridique Expedia
"LOVE THIS PLACE"
It was amazing. period.Avis véridique Hotels.com
"Perfect place to stay when visiting the city"
This hotel has all the regular amenities that every Fairmont has and more, is not a hotel room is a apartment in the city. It is close to many city landmarks and turist attractions. Service is outstanding.Avis véridique Hotels.com
"Top quality and location"
Very nice property and facilities. Great location with access to transport and restaurants within walking distance. Highly recommended.Avis véridique Hotels.com
"Wow"
Best hotel experience in the USA. A luxe, modern two bedroom apartment, in a great SF location, with hotel services and amenities. Great for an extended stay.Avis véridique Expedia
"Location, location, location...."
A great location, from which, to explore the city.Avis véridique Expedia
"Felt like my own home"
I have stayed at many nice hotels in the past, but this is by far best I stayed at in a long time. From the first moment we stepped foot out of car we were treated like royalty. We really felt like we were in our own apartment. Service was far and beyond what we have expected. My son at one point needed a doctor, what turned out to be strep, the staff […] not only found us a doctor a 8:00pm but drove us to and from doctor. The only problem I have with the fairmont is that they have ruined any hotel for me in the future. Lisez la suiteAvis véridique Hotels.com
"Fairmont Heritage at Ghirardelli Square"
The hotel is fantastic. The people are fantastic. The service is fantastic. The view of Alcatraz right out my window was beautiful. The staff at the hotel were even accomodating enough to hold our personal items and vehicle even after checkout so we could continue shopping in the local shops and restaurants. A minor downside of the hotel was the breakfast […] served. The quality of the food was great but a lot of the breakfast "staples" were absent. Very minor complaint however. I wholeheartedly recommend. Lisez la suiteAvis véridique Hotels.com
"Truely outstanding"
We now understand why this has constant 5 star ratings, the service, the accomodation everything is fantastic. Would recommend it to anyoneAvis véridique Hotels.com
"Brilliant hotel"
this was the best hotel we've ever stayed in. The facilities and service were outstanding. I've never been so sad to leave a hotel before! The rooms were beautifully appointed with spacious rooms and every appliance we could possibly need included. Our two bedroom fireplace apartment exceeded our expectations. It had evything you could want and more. […] We loved looking over the bay to Alcatraz island on the terrace with the fire pits. The position in the famous square so neer to the hyde street cable cars and the Fisherman's Wharf area was convenient and ideal for a holiday. The staff delivered the best service we've ever experienced. Friendly, accommodating and professional. I look forward to the next time I can visit San Francisco so I can stay here again. Perfect in every way! Lisez la suiteAvis véridique Expedia
"Fantastic hotel and service would thoroughly recommend"
After a long flight we were warmly welcomed by the concierge and given an oreintation tour of the hotel and apartment. We received an upgrade to a two bedroomed aprtment which was wonderful and had everything we needed. Nothing was too much trouble for the staff and the use of the free DVD library and courtesy car was much appreciated. Complimentary […] continental breakfast was a great start to the day. Fantastic hotel would thoroughly recommend to others and would certainly visit again. Lisez la suiteAvis véridique Expedia
"This is a wonderful hotel."
We stayed here while visiting friends in San Francisco and celebrating our 2nd wedding anniversary. This place was just perfect. It was modern, yet romantic. The staff was great. I never wanted to leave.Avis véridique Expedia
"WONDERFUL PLACE TO STAY!!!"
The ONLY issue I had with the hotel was the comfort of the bed--I like a firm mattress. My husband slept fine, however, and the staff truly did try to work this out for me but the place was booked solid. We felt very special and well treated--we booked a one bedroom and was upgraded (without request!) to a two-bedroom. It was fabulous for us with our […] grown son, he ended up with his own room and bath. My daughter came to visit the day after we checked out (we had a very late flight) and for what she paid for a very mundane and run of the mill room, we feel that our deluxe apartment--RIGHT IN GHIRARDELLI SQUARE!!!-- was a bargain. I highly recommend this for ANYONE who wants relaxing stay in SF. Lisez la suiteAvis véridique Expedia
"Best hotel and great location!!!"
The service was outstanding. They were there to help with anything you need. Location can't get any better with only a couple minute walk to the trolley and pier. The beds were outstanding. Would definitely stay there again. To me, it was worth the price.Avis véridique Expedia
"great place!"
Stayed three nights in a bayview residence. The staff were all extremely friendly and service was great. Superb free continental breakfast. We were surprised that our one bedroom residence had an additional bedroom with two twins and a bathroom. Nice to have a washer/dryer. Everything was within walking distance and the view of Alcatraz from our room […] was amazing. Lisez la suiteAvis véridique Expedia
"Unbelievably wonderful hotel"
The service in this hotel is stellar, from the doorman/butlers to the concierge to the housekeeping staff. Everyone was very accommodating. Our suite was spotless and luxurious. The complimentary car service saved us many a headache as they drive within a 2 mile radius of the hotel; we never had to worry about parking or traffic. The hotel is right […] in Ghirardelli Square and near the Fisherman's Wharf. The only thing we would have liked was a hot tub or pool, but we were so busy, we really didn't miss the swim. Would stay there again in a heartbeat. Lisez la suiteAvis véridique Hotels.com
"Exceptional / Outstanding Hotel"
I travel a lot. This was the first time I have stayed at this hotel. To say that it was FIRST CLASS would be an understatement. IT WAS EXCEPTIONAL. From the moment we arrived until the moment we left everything was first class. The rooms were great and the personnel at the hotel were outrageously courteous and helpful all the time. They were very, very […] friendly and never stuffy. By the third day I felt like I was "home" when I was in my room. If you want to have a first class hotel then I can't think of any other place in the Bay area where I would say your should stay. I have stayed at many of the other 4 and 5 star hotels in San Francisco and none compare to this. Need I say more? Lisez la suiteAvis véridique Hotels.com
"The only place to stay in San Fran"
We could not fault the fairmont heritage. Five star and highly recommended!Avis véridique Hotels.com
"Awesome views!"
We love this place! We stayed over night after watching a Giants game. We reserved a 3 bedroom accommodation and all the rooms were lovely. The whole place was very clean and modern. The people who works there gave us a quick tour and run down of the place. We love the quick access to all the fun places like The Girardelli Store, Kara's Cupcakes, McCormicks. Valet […] parking was $50 + tip and where you drop of the car was a little inconvenient being at the corner of an intersection. Lisez la suiteAvis véridique Hotels.com
"Some housekeeping problems"
It is a very convenient hotel with great service. In two occasions housekeeping was a little distracted: they didn't empty the trash (diapers included) and they didn't change the crib sheet that had a big milk accident. I removed it to indicate it needed changing, and they just put it back. Everything else was great.Avis véridique Expedia
Great Hotel. Really enjoyed the residence aspect. Conceirges were very helpful, Highly recomment it.Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"100 % recommendable."
I was really impressed with this hotel, with its comfortable modern loft rooms. We fit six people comfortably in the loft which had two rooms with a bathroom for each and a nice kitchen with all the appliances. Excellent location, downtown San Francisco but just in front of the Sea and by the charming and tranquil Ghirardelli Square. We were really […] lucky to chose this place for our vacation in SF. Lisez la suiteAvis véridique Expedia
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