Au Royal Hôtel - Carcassonne

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Mes 3 enfants et moi avons aimé que le personnel soit accueillant, le design des chambres est pas mal mais la propreté des salles de bains laisse à désirer et elles sont très étroites, bon confort des lits, manque de wifi dans les chambres et pas de libre service et de choix pour le pain du petit déjeuner....

Rien à dire, dame très sympa et agréable hotel sympa

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Salle de bain un peu petite et vieillote mais chambre sympa et accueil correct avec beaucoup de renseignements

j ai ete decue par les prestations de cet hotel qui a mon gout est vieillot sans aucun cachet de plus situe en bord de route,pas de climatisation pourtant signale sur le site en guise de climatisation un ventilateur au plafond . l odeur de l hotel non aere (eau de cologne et renferme) CEPENDANT LE PETIT DEJEUNER EST COPIEUX MAIS L HOTEL EST GLAUQUE […] ET TRISTE A MON GOUT Lisez la suite

Run down hotel, thin ragged linens and flat dead pillows, yes free wifi but only in the lobby. Question why don't European hotels offer wash cloths.

This hotel was in a great area of Carcassonne. For just the location alone it was perfect for my trip. The staff was very kind and helpful.

-Front desk personnel are not available from 7pm-7am. -There is No Elevator and I had to carry my bag 4 floors up..not fun. -There was no A/C, only a fan that spins backwards. -Bathroom door w/o lock. -Shower drains very slowly and it ponds...disgusting. -Pillow had a smudge or at least looked like blood stain. -There were a few hairs in the sheets. Overall....Dirty […] and very uncomfortable. The owner has to do something about it..well, only if he cares. We will never come back to that Hotel, it's a disgrace. Period. Lisez la suite

Pretty decent hotel....nothing fancy...staff helpful....was there for a wedding and staff helped with iron and taxis! breakfast fairly average.

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A good value hotel. It's walking distance from the train station and walking distance from the medieval city. The rooms were comfortable (especially for a 2 star). Do not pay for the breakfast, it was not worth it. The lack of A/C could be a problem during summer, but it was cool enough when we stayed. The surrounding neighborhood wasn't very nice, […] but Carcassone is all about the Medeival city (which is beatiful). Lisez la suite

It's not the Park Plaza, but they charge a LOT more. For the price, this place was absolutely adequate. The woman running the place was wonderfully friendly and happy to help. The room had a few dusty spots and the shower wasn't as clean as I keep mine at home, but for the price I was not disappointed at all. Btw, if you check in late (after 8pm) it […] might appear that the hotel is closed. Just ring the bell and someone should be right there. Lisez la suite

Arrived early in the morning & allowed into room although it had not been cleaned from previous guest! Yuk! Toilet room only had a curtain (no door) & was very small. Toilet also had to be flushed 3 times & there was always a 'bit of a smell'. Shower also very small. Room was cleaned every day & was left fresh enough but overall could be doing with […] a bit of paint and tidy up. Having said all that, the location was great, hotel owner was very pleasant & is just about what you would expect for a budget hotel. Lisez la suite

Au Royal is a good value for the money, not luxurious but very comfortable and cute - no elevator, though, so if you mind carrying your luggage upstairs you might want to look for another place. The room had a ceiling fan, so it was cool even in the summer, and I thought it was even kind of large for french hotel standards. The bathroom was a little […] small, but ok. Staff was friendly, allowed us to leave our luggage there after check out while we walked around the town prior to our departure. No smoking allowed, but that wasn't a problem for us. It's within walking distance to the medieval town (15m), near the bridges, and also within walking distance to the train station - 10m or so (but then again, we are used to walking in our trips). We were traveling on a budget so we didn't care about room service or other hotel services, we just wanted a good, clean and comfortable place to sleep and shower. Loved the medieval town, Carcassonne is a great place to visit. Lisez la suite

Good receptionist services, and typical French City Centre 2 Star Hotel. No reception service after 19:00 hours and front of Hotel not signed or illuminated at night. Room 20 was comfortable, with adequate en-suite facilities

This is a pleasant, comfortable hotel with very friendly and helpful staff who gave us some very good restaurant recommendations. Equidistant to the medieval Cite and the Gare, so ideal for travellers on foot.

Good Hotel for a short stay , wouldn't stay there more than one night.Bathroom very small could hardly use the sink. Good value for a short stay.

Et hotel der trænger til vedligeholdelse, men ellers et okay hotel.

Muy agradable

Las habitaciones son muy pequenas, y el bano es practicamente un closet dentro de la habitacion que abre con una puerta al lado de la cama. No muy recomendable sinceramente. La ducha es un cuadradito y si no se cierra bien la puerta (dificil de hacer ya que no es facil entrar), se llueve toda la habitacion. Yo elegi este hotel debido a los comentarios, […] pero me equivoque en la eleccion. No tiene ascensores, y las escaleras son muy empinadas. Por suerte subieron las valijas en un montacarga que no esta a la disposicion de los huespedes. Hay muchos otros hoteles cerca del castillo que son mucho mejor eleccion. Lisez la suite

La habitacion familiar esta muy bien, nos sorprendio agradablemente. No hay que olvidar las estrellas que tiene, su ubicacion, las instalaciones, etc en general muy bien para ser de esta categoria. Lo recomiendo. Esta limpio, bastante centrico, la habitacion familiar es amplia. El petit dejune, no es muy explendido ni variado, por 8 euros, no se si […] decir q vale la pena o no. Personalmente no me gusta el dulce, de salado habia muy poco y poco variado. Buena estancia Lisez la suite

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Au Royal Hotel er mer som et pensjonat. Rommet vi bodde på var nyoppusset, men standarden var likevel litt så som så. Vonde senger og ekkelt dusjforheng. Området var sentralt (ikke i forhold til borgen riktignok) men ganske bråkete med en traffikert boulevard. Vil heller anbefale et funky pensjonat nærmere borgen.