""Avis d'un client Hotels.com envoyé le 26 janv. 2013
Sejour agréable. Chambres propres. Personels accueillant.
"en périphérie"Avis d'un client Hotels.com envoyé le 2 nov. 2012
pas mal pour quelques nuits
"Proche de st louis missouri usa"Avis d'un client Hotels.com envoyé le 27 juil. 2012
L’Amérique du Nord est un pays que j'aime et il y a beaucoup de chose à voir et à faire.Nous avons passé des vacances formidables.
""Avis d'un client Hotels.com envoyé le 30 juin 2012
Pour se restaurer, il faut prendre la voiture. Très bon hôtel mais éloigné de tout. Quartier résidentiel.
""Avis d'un client Hotels.com envoyé le 13 juin 2012
Tres bien placé. Excellent acceuil
Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hôtel.
Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces ou par carte de crédit sont requis à l'arrivée pour couvrir tous frais imprévus.
Les demandes spéciales sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires.
**Ces services pourraient être disponibles uniquement dans certaines chambres (ou logements). Certains services pourraient comporter des frais additionnels.
L’établissement effectuera des travaux de rénovation du 19 mai 2013 au 23 mai 2013 (la date de fin des travaux n'est pas définitive). Les parties concernées seront les suivantes :
Bugattis Steak and Pasta - Ce grill sert le dîner. Les services de restauration ne sont pas disponibles le dimanche et le lundi.
Amerisports Bar and Grill - Ce pub sert le déjeuner et le dîner. Vous pouvez profiter d'un moment de détente en prenant un verre au bar. Certains repas ne sont pas servis tous les jours.
Landmark Buffet - Ce restaurant buffet sert le déjeuner, le dîner et le brunch. Certains repas ne sont pas servis tous les jours.
Falcon Diner - Ce café-restaurant sert le petit déjeuner, le déjeuner et le dîner. Certains repas ne sont pas servis tous les jours.
Pearls Oyster Bar - Ce restaurant sert le dîner. Les services de restauration ne sont pas disponibles le lundi, mardi, mercredi et jeudi.
Un service en chambre est disponible.
Une piscine couverte, une piscine extérieure, une piscine extérieure en saison et un bain à remous se trouvent sur place. Les infrastructures de loisir incluent également un sauna, un bain de vapeur et une salle de fitness ouverte 24 heures sur 24.
Les activités de loisir répertoriées ci-dessous sont accessibles directement sur place ou à proximité. Ces activités peuvent faire l'objet de frais supplémentaires.
Les frais et dépôts de garantie suivants sont appliqués par l'établissement lorsque la prestation est effectuée, à l'arrivée ou au départ.
La liste ci-dessus n'est peut-être pas exhaustive. Les frais et dépôts de garantie peuvent être mentionnés hors taxe et sont soumis à modification.
Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hôtel.
Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces ou par carte de crédit sont requis à l'arrivée pour couvrir tous frais imprévus.
Les demandes spéciales sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires.
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"The Complete Package!"
From the quality of the room and furnishings, 3 TV's including one in the bath, to the choice of 4 restaurants on the property, to the outdoor pool and spa, I truly felt I was being pampered for a price 1/2 of what others charge! What an extraordinary value! I highly recommend!Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"Ok"
It was clean and nice, but one of the main reasons I booked my room is because it had a hot tub. The drain on the tub was messed up it wouldn't hold water good. So we just crashed instead of getting to enjoy it. The rest of the room was ok. We wouldn't have spent the kind of money on just a room and bed, but oh well.Avis véridique Hotels.com
Réponse de la part de Ameristar Casino Resort and Spa I'm so sorry to hear this. If there is ever an issue with a room, we encourage our guests to let our front desk team members know so we can make sure the room is in tip top shape for you and for future guests. Thanks for sharing your feedback and for visiting.
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"Hard for people using a walker"
Hotel is great but it would be nice to have room service available 24-7. I like the casino but the cobblestone walkways are really difficult for someone like me who has to use a walker. Overall, it was a pleasant experience.Avis véridique Hotels.com
Everything was great except for the pillows they were terrible very hard and lumpy and not comfortable.Avis véridique Hotels.com
Réponse de la part de Ameristar Casino Resort and Spa I'm glad you had a great stay and we really appreciate and value your feedback. Thanks for sharing.
"Ameristar"
My overall experience in the hotel was positive. The front desk staff was friendly and informative. The hotel was clean, the rooms were spacious and bathrooms were beautiful. The water in the shower was only luke warm. In addition, the hotel's description should state that they are still under construction because many of the night spots were closed. […] I would give the hotel 4 stars out of 5. Lisez la suiteAvis véridique Hotels.com
Réponse de la part de Ameristar Casino Resort and Spa Thank you for visiting! I'm glad you had a positive experience during your stay. We did close some of our restaurants temporarily during renovations/upgrades to the flooring, however all venues have reopened except for the buffet which reopens the first week of May. The renovations also affected the water in our guestrooms for just one night; we apologize for any inconvenience and we do appreciate your patience. Thanks for sharing your review and we hope to see you again.
"Nice Place"
I always enjoy staying at Ameristar when I get the chance. Especially with the good deals you get on this site. Only bad comment I have is the smoking in the common areas. I know its a casino, but as a non smoker its disgusting to hop on to an elevator filled with smoke and then you reek of smoke. I will stay here again. This is the nicest hotel in […] St Charles. Lisez la suiteAvis véridique Hotels.com
Réponse de la part de Ameristar Casino Resort and Spa Thanks for sharing your review and for staying with us. I'm glad you enjoy visiting! I apologize if you were not completely satisfied with our casino. We do have a non-smoking slot section on the second floor of our casino, along with in our restaurants and hotel. We appreciate your feedback and hope to see you again soon.
"Great time!"
Hotel facilities and service were great! Just wish they didn't have 2 restaurants closed for renovations. :(Avis véridique Hotels.com
Réponse de la part de Ameristar Casino Resort and Spa I'm glad you had a great time during your visit! I apologize for any inconvenience our renovations caused. We appreciate our guests' patience during this upgrade. Thanks for visiting and we hope you can stay with us again soon!
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
Room was excellent. Very similar in layout to Venetian in Las Vegas. Hotel was quiet during the week, but got a bit raucus and noisy on the weekend. Two of the restaurants were closed for renovations so breakfast wasn't up to par, but we had a very nice dinner at Bugatti's. We would stay there again.Avis véridique Hotels.com
Réponse de la part de Ameristar Casino Resort and Spa Thanks for sharing your review and for being our guest. We appreciate your patience during our renovations and apologize for any inconvenience this may have caused. Thank you for staying with us and we hope to see you again soon!
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"Disappointing stay"
We visited the Ameristar in Blackhawk, Colordao. That was an excellent casino. I would rate them with 5 stars. The Ameristar in Missouri was very disappointing. I would only rate it 1 star. The condition of the casino was disappointing. It was dingy and stingy. We even had to pay for our drinks. We have never stayed in any other casino where we had […] to pay for drinks. On the other hand, the service provided by the people who work there was good. The overall feeling was not good. I would not recommend anyone to stay there. My husband recommends that you have someone power wash your floors. There is gum everywhere. We had planned on staying 2 nights, but stayed only one and left. Lisez la suiteAvis véridique Hotels.com
Réponse de la part de Ameristar Casino Resort and Spa I'm so sorry to hear you feel this way. Each one of our properties is unique and we work hard to provide a quality experience at each one of them. Colorado Gaming laws are different than those in Missouri, due to this we do not provide complimentary adult beverages in Missouri, per Missouri Gaming regulations. We do have free self-serve soft drink stations at each of our casinos. We appreciate your feedback and do hope you give us another try.
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"Awesome room"
This hotel room was very unique compared to others I have stayed at. The sunken living room was very roomy and gave it a comfortable feel. The bathroom was also very big and I loved the TV in it. I didn't want to leave! We had a little luck in the casino, worked out perfect since we were on our way to Nashville. We will definately be back again to stay […] at your hotel! Lisez la suiteAvis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"Pretty good for STL"
Nice rooms, clean and updated to today's needs. 3 flat screens big nice bathroom plus good sitting room.Avis véridique Hotels.com
The rooms were beautiful. The dealers were 90% temporarys and consistently did the wrong payouts with table having to instruct them on what to pay out. Cocktail waitresses were truly awful and I am usually pretty easy to please, several friends were at different tables and had the same opinion. Restaurant staff EXTREMELY slow, took us 1 entire hour […] to get lunch served in a 3/4 empty place at 2:00 p.m. all we had were sandwiches? Lisez la suiteAvis véridique Hotels.com
Réponse de la part de Ameristar Casino Resort and Spa I'm so sorry if you were not completely satisfied with your visit. We want all of our guests to receive a quality experience and excellent service. We appreciate your feedback and I will be sure to pass it along to our team members. Thanks for visiting and we hope you give us another try.
"better than Vegas"
We were so impressed.We did not know this place existed.A TV in the bathroom?!?!?A sunken living room!?!?!We loved it!!!!The staff was fantastic.By the way.....we stayed during a horrific snow storm when nothing was open but the Casino and the buffet and we still were impressed.Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"Clean and Quiet"
I was impressed from check-in to check-out. Valet service was top noch and fast. Check-in clerk was helpful and fast. The late night restaurant was also fast, and helpful. Food was pretty good for late night snacks. I would stay again. Also, my non-smoking room was just that...!Avis véridique Hotels.com
"Mislead still enjoyed."
Did not get the type of room I was told when booking through Hotels.com. I booked a Luxury Suite and instead got a room with two Queen beds. Other then that our stay was excellent.Avis véridique Hotels.com
"Very enjoyable"
My wife and I only stayed one night and we were both very impressed by the quality of the room for the price. Everything was clean and crisp, the design of the room is gorgeous! We did not have any issues with anything absolutely perfect. Quick check in and quick check out. This is our second time staying here and plan on being back again, we really […] love visiting the downtown St.Charles area Lisez la suiteAvis véridique Hotels.com
"Fantastic!"
The room was immaculate and exceeded my expectations of "comfortable." At check-in and following, the staff was courteous and welcoming. Located near downtown St. Charles, the surrounding area is definitely worth an afternoon visit. I would absolutely recommend this to anyone looking for comfort, cleanliness, entertainment, and fun!Avis véridique Hotels.com
"High end room at a low price"
All large suites - quality rooms - 3 flat screens - very comfortable bedsAvis véridique Expedia
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"Loved it!"
Great place to stay for business. Would also recommend to anyone who wants a short fun get away.Avis véridique Hotels.com
"WELL WORTH THE TRIP"
first time there great experence. Food was great and staff was very nice and helpful. casino was a blast nice layout. overall 5 starAvis véridique Expedia
"Is easy to visit when traveling through the area."
Staff was excellent and room was very comfortable.Avis véridique Hotels.com
"Good Hotel"
The only problem we had were people in the hall talking at 2:30 AM.Avis véridique Expedia
"Weekday trip"
Was supposed ro have non smoking and ended up with a smoking room. There were still ashes all over bathroom floor.Avis véridique Expedia
"A nice trip"
We enjoyed the casino, the room, the restaurants and the spa (pricy, but amazing).Avis véridique Hotels.com
"Excellent"
Excellent classy hotel Highly recommendAvis véridique Hotels.com
"Don't bring the grand kids here!"
The pool is run so strictly it's hard to relax. If you ask for pool bracelets, you get questioned why you need more. It got rediculous the last time I was there with my grandchildren. I won't be coming back to this hotel.Avis véridique Expedia
"IT WOULD FIT ANYONES NEEDS."
WE FOUND THE FACILITIES TO A GREAT BUY. THEY WOULD EQUAL ANY OF THE ROOMS WE'VE STAYED IN LAS VEGAS!Avis véridique Expedia
"Close to interstate"
Found lemon seed in glass, dirty coffee cups. Room overpriced but nice very easy to get to.Avis véridique Hotels.com
Réponse de la part de Ameristar Casino Resort and Spa Thanks for staying with us. Cleanliness is a top priority for us and I apologize for any inconveniences. We appreciate your feedback and hope to see you again.
"Business Trip"
It was a good location, the construction did mess up some of the commute, but overall not bad.Avis véridique Hotels.com
very large and confort hotel room.not bad compare most hotel in states.even better some old famous hotel in LV.Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"Very nice"
The luxury suite was amazing. Everything was very clean, and the bed was very comfortable. Nice shower with a seperate tub.Avis véridique Expedia
wonderfull - please send any deals , as we want to return, but rooms are high.Avis véridique Hotels.com
"Not worth the price"
I was extremely disappointed with the upkeep and cleanliness of the room. Was expecting it to be much better for the price that we paid. Also, two of the tv's in our room were broken. Other than that, we had a blast at the casino and Bottleneck Blues Bar.Avis véridique Expedia
Réponse de la part de Ameristar Casino Resort and Spa Thank you for sharing your feedback. I'm glad you enjoyed our casino and the Bottleneck Blues Bar. I'm so sorry if you were not satisfied with your room. Cleanliness is a top priority for us and we want all of our guests to feel comfortable. If there is ever an issue with your room, please feel free to let our front desk staff know and they would be happy to take care of it for you.
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
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