Avis d'un client Hotels.com envoyé le 26 févr. 2013
Ce client n'a pas laissé de commentaires.
Avis d'un client Hotels.com envoyé le 26 févr. 2013
Ce client n'a pas laissé de commentaires.
Avis d'un client Hotels.com envoyé le 25 févr. 2013
Ce client n'a pas laissé de commentaires.
"hotel central"Avis d'un client Hotels.com envoyé le 24 févr. 2013
hotel tres bien situe, mais chambre petite ,climatisation super bruyante et refrigerateur egalemment tres bruyant , dommage ! Par contre un personnel super attentif.
"Emplacement stratégique pour faire du shopping"Avis d'un client Hotels.com envoyé le 24 févr. 2013
Agréable moment pas de désagréments majeurs , bien que nous n'y ayons passés que deux nuits séparés , c'était correct idéal pour les gens qui doivent faire une escale d'une nuit s'ils doivent partir en croisière !
Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hôtel.
Une pièce d'identité officielle avec photo et une carte de crédit sont requises à l'arrivée pour couvrir tous frais imprévus.
Les demandes spéciales sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires.
**Ces services pourraient être disponibles uniquement dans certaines chambres (ou logements). Certains services pourraient comporter des frais additionnels.
Certains jours, cet hôtel organise gracieusement une soirée de bienvenue.
Unless otherwise indicated, the charges below are not included in the overall room price. If not included in the overall room price, they will be charged by the property at check-in or check-out. Charges can vary, for example, based on length of stay or the room you book. This property told us they will charge you for the following:
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
Les frais et dépôts de garantie suivants sont appliqués par l'établissement lorsque la prestation est effectuée, à l'arrivée ou au départ.
La liste ci-dessus n'est peut-être pas exhaustive. Les frais et dépôts de garantie peuvent être mentionnés hors taxe et sont soumis à modification.
Vous devrez vous présenter à la réception muni d'une carte de crédit valide.
Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hôtel.
Une pièce d'identité officielle avec photo et une carte de crédit sont requises à l'arrivée pour couvrir tous frais imprévus.
Les demandes spéciales sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires.
"Bien mais avec des boules quies"
PROBLÈMES d Insonorisation pour le reste bien placé propre et équipéAvis véridique Expedia
"HOTEL RIVIERA SUITES SOUTH BEACH"
Un peu déçu pour un 4 étoiles; parquet au sol gondolé donc très bruyant. Aucune isolation phonique entre les chambres. Pas de baignoire. Un seul lavabo. Petit déjeuner gratuit très pauvre en choix. Piscine très petite. Chambres convenant plus à un couple qu'à une famille.Avis véridique Expedia
"Riviera Suites South Beach - good quality and confort"
Very good hotel, good location only 2 blocks away from shops, restaurants and beach. Booked in advance and got a very good suite for a small price!Avis véridique Expedia
"Would be nice ..... with some smiles"
Nice room even if a kitchen with a microwave but without a freezer is sort of awkward ...you can't eat icecream or frozen ready meals in your room !!! The service is just OK....what is really missing are SMILES ..... except the 2 bellmen I met in this hotel, no one of the 7 other staff I met could smile ..... in a boutique hotel you expect more kindness […] from the staff !!! The free transfer from and to the aiport is great but do not believe the receptionnist when he tells you that the transfer time to the airport is around 30 minutes .... we booked the transfer a 4.00 pm for a 6.30pm international flight and we got at the airport at 5.20pm just 10 minutes before end of cheking. Lisez la suiteAvis véridique Expedia
"Hotel RIVIERA MIAMI BEACH: belle situation à SO BE"
J'avais réservé 2 grandes chambres avec vue piscine, nous n'en avions qu'une à notre arrivée. Le réceptionniste nous a attribué une plus grande chambre pour compenser (sans vue) et qui restait malgré tout plus petite que celle prévue. Par ailleurs l'ascenseur ne fonctionnait pas et nous avons dû épauler le valet (passablement fatigué par la situation) […] pour monter par l'escalier qui ressemblait plus à celui d'un immeuble du Bronx qu' à une annexe d'un 4 étoiles; le parking à 32$ était qq peu cher également. A part cela, les chambres sont très bien décorées et très douillettes, on se sent plus chez soi que dans un hôtel un peu trop impersonnel en général. A recommander si les réservations initiales st respectées et à condition que personnel et ascenseur soient à la hauteur si j'ose dire. Enfin, l'environnement immédiat de l'hôtel patit des travaux qui défigurent pour l'instant les rues, gageons que dans qqs tps, le quartier sera bcp plus agréable. Lisez la suiteAvis véridique Hotels.com
Excellent hotel tres bien situe Seul petit bemol : une insonorisation insufisante des chambresAvis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"Loved everything about our stay at the Riviera!"
Excellent place to stay...will definitely return! Staff was so helpful & friendly!!Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
The front desk was always courteous and helpful. The location was great. It was close to the beach and the local bus that takes you all the way down South Beach is only a couple blocks away. The room was very clean but small. We enjoyed our stay.Avis véridique Hotels.com
"Perfect location"
I stayed in one of the studio rooms and it was nice and cozy. Staff was excellent. Convenience store right around the corner w/ great food. Beach only a block away. On 20th street, so it's away from all of the party goers. It's also on the nicer part of Collins ave. If you get a studio room, make sure your comfortable w/ who you go with. Not too private. […] But for couples, it's great. Will definitely be staying here again in the future. Lisez la suiteAvis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"You get what you pay for"
Well, don't have a lot of expectations about this place. Definetely affordable for South Beach, but thats about where the story ends. The hotel has a new wing that opened that we were placed in. The room looked brand new, smelled like fresh paint, and was very clean in that regards. But some poor choices in layout. Like why put the sink in the main […] room, and not in the bathroom? Bad layout. The roof pool was not open yet, and the existing ground floor pool was like a tepid bathtub. Our room had a problem with lack of hot water in the shower, probably from the new shower knob not working. We changed rooms, but the staff was surly and unfriendly and annoyed that we would dare to complain. The lobby is tiny and just a bunch of couches. Nothing useful going on here. The only time anyone in the hotel hung out together is during the free happy hour drinks, when the line at the bar runs 10 people deep. Oh, and they only give you "select" choices for drinks--their selection. The hotel is a couple blocks from the beach, and there is free beach chairs included. The WIFI in the hotel is spotty. I dont think i would pay what i did for this hotel again, for a little more you could stay at another hotel nearby and get better service and a better experience. Lisez la suiteAvis véridique Hotels.com
"its pretty good!"
only a couple blocks from the beach, nice! the rooms are big and spacious. and the happy hour is awesome! free drinks, come on! the breakfast is alright.. the pool is tiny but they told us when we checked out that they have just opend up a new one on the roof of the new building. they were soing a lot of work on the street but it didnt bother us. the […] valet is a little expensive but not worse than anywhere else in miami.32dollars.the people at the front desk were nice and helpfull at most times. but the whole of miami should learn more southern hospitality. Lisez la suiteAvis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"Not 4-star hotel; Never again!!"
I was not happy the moment i walked in and spoke with someone from the concierge desk. I knew then, that I did not want to stay there, but I was not able to move my reservation anywhere else. When we walked into the nicely decorated and furnished, but very small room (studio), I noticed a hair ball on the shower floor (which was cracked; I could have […] re-grouted it better myself). I called for someone to clean it, and they never came… later on that evening (about 5 hours later) I called and two women came by. Thank goodness I brought my Lysol spray and wipes with me, because I had to clean out the shower and bathroom floors myself to ensure a clean space (the hair ball was moved from one side of the shower to the other). Not quite sure how housekeeping cleans, but clearly they don’t. Even the floors were dirty, I found that out the next day when I wiped the floor with a towel, cleaning up a small mess. Housekeeping never came the next day to clean our room, so I figured they just don’t clean until you check out or request to have the room cleaned. The pool area and the chairs on the front lawn were a nice addition. The construction out front was an eyesore. I will never stay here again, and suggest another hotel if you are going to pay 4-star prices, this hotel was more like a 3-star based on the overall service. I feel like i wasted my money. Glad the weather ws perfect!!! Lisez la suiteAvis véridique Hotels.com
There was no free Wifi service in the room and the hotel's landline didn't work. The front desk said this was due to the room being recently renovated. No one had obviously inspected the studio room, and if should not have been rented out. Check-in took 1/2 an hour (I booked the room 2 hours before arriving at the property. The rate doesn't include […] the $34 bucks/day you'll need for valet parking. A positive: The property's within walking distance of the beach, but you're about 15 minutes away from the nightlife on South Beach. (Lots of clubs are located on Washington between 5th and 15th Street) Hotel consist of three separate buildings, so booking a room in the buildings with the check in and pool may be better than my experience. Lisez la suiteAvis véridique Hotels.com
"great hotel on south beach"
This hotel is exellent location just off the main noisy strip, the 3 seperate blocks are different. Watch out for the parking charges. $ 32 valet service , or you can park on the next block at $ 1.75 ph.Clean smart and friendly, offering a greta value on the busy and expensive south beach strip.Avis véridique Hotels.com
"Great stay"
Amazing time - some construction in the street starts early, but not on weekends.Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"funny hotel"
They hv two separate buidings for different amenities. Their wash basin is separate from their toilet in the rooms. They charge the same for their suites, studios and regular rooms! Bar opens late and service is below average. Their reception staff are accommodating and helpful.Avis véridique Hotels.com
"Great experience!!"
We had a wonderful experience at this hotel!! The staff was extremely nice, professional, and very helpful. The rooms were very up to date, modern, and clean. The bed was super comfortable. We loved the free happy hour and the hotel was walking distance to the beach and Washington st. I would highly recommend this hotel and will definitely be returning. […] One of the best hotel experiences we've ever had!! Great job Rivieria!! Lisez la suiteAvis véridique Hotels.com
"Overall nice hotel with a few flaws"
Roadwork in front of hotel – bad first impression. Hotel consists of several buildings. Front desk person very nice and upgraded us to 1 bedroom suite. Elevator to get upstairs very tiny and slow. Room had large living area w/ kitchenette, dining table, nice features/furniture, large bedroom. Tried to use bathroom and noticed there was dried urine covering […] the toilet seat. Called front desk to let them know but they didn't send anyone to clean it. Also found all the door knobs to be not only dirty but have crust on them. Disappointing since this is normally a very pricey hotel - I got a big discount when I booked on Hotels.com. Bed was hard as a rock - I have no idea what kind of mattress it was but it didn't give when you laid on it - like sleeping on floor. Bedroom warmest room of the suite because I kept waking up hot until the air came back on again. Tried to catch the continental b-fast served poolside until 11 a.m., but they were already putting it away so I can't vouch for all that was offered. I did grab some granola cereal, coffee, fruit, and toast. Pool looked very tiny and shady, I doubt you can catch much sun there at any time. Took advantage of the free beach chairs, but had to check out and drive there because hotel is located on 20th, while beach area is between 17th and 18th. Also, valet charges another night at 1 p.m. On beach couldn't find the stand because it wasn’t marked. It was a decent hotel but I would not pay full price they charge. Lisez la suiteAvis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"Would recommend"
Nice off the beaten path hotel. Two nice food options across the street from the main entrance - small deli and a small Italian restaurant that serves good food.Avis véridique Hotels.com
"Nice Friendly Staff, Just off the Beaten Path"
Would like to have had more choice on parking, congested area with construction. The pool area is very nice and the property is well maintained and staffed. Thank you.Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
The pool area is very cute and comfortable! The hotel provided us with beach chair vouchers and beach towels. The beach is a short walk ( a couple blocks) from the hotel. Fun happy hour! Bartender was great.Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"Fun in the Sun"
Our stay was very comfortable and in close proximity to everything we wanted to do. Shopping, restaurants.....and YES the beach! There was construction going on the entire time we were there, but it didn't affect us in any way. The staff members were exceptional and very accommodating, whch made our stay even better. I would definitely recommend this […] location and will stay again. Lisez la suiteAvis véridique Hotels.com
Horrible location but that's all you pay for in MiamiAvis véridique Hotels.com
"Enjoyed our stay"
Excellent Hotel with wonderful spacious rooms. Great restaurants within walking distance.Avis véridique Hotels.com
"Ok But Not Worth $250/night"
Water went out the next morning and hotel offered nothing for compensation. Rooms are tiny. Location is good but hotel should be less than $200 a night.Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"One of the cleanest rooms in South Beach"
For a boutique hotel in South Beach, I found the room to be recently rehabed and very clean. A few blocks off the beach, beach towels and beach chairs were provided. The pool is garden like and doesn't offer much sun. Hotel staff very professional and friendly.Avis véridique Hotels.com
"Riviera Hotel March 2013"
greatAvis véridique Hotels.com
Very well maintained. Staff was excellent. Clean rooms. One block from beach. Saved money walking to beach. The bar tender was very friendly and fun to hang around. Very knowledge able about what to do around south beach. Room was very clean, and pool was beautiful. Pool has shade from the sun after being at the beach all day is what we needed. Staff […] was amazing. They just wanted to help all the time. Great people and great place to stay. I'd stay there again!! Lisez la suiteAvis véridique Hotels.com
Réponse de la part de Riviera Suites South Beach Good Afternoon Kevin, Your feedback is greatly appreciated! Thank you for sharing it with us! I am glad that you were content with your recent stay with us! I see that you were glad with the service that you received by our staff, and the cleanliness of our rooms. We are conveniently located a block away from the beach and from other hot spots here on South Beach! We hope that you would come back and stay with us, during your next visit to SoBe!!
"WAY overrated"
1. If you are looking for a suite, don't go here 2. If you would like to be treated as a guest ,,don't go here 3. If you seek rude treatment and being overcharged, stay hereAvis véridique Hotels.com
Réponse de la part de Riviera Suites South Beach Hello Mary, Thank you for taking your time to post your honest feedback on Expedia for all of our future guests tor read! I am terribly sorry to read that you did not have an amazing time while staying with us! We do have suites here at Riviera, and we treat all of our guests with excellent service!
"Nice place to stay"
Very happy with our stay, the staff was pleasant and friendly. The rooms were clean and comfortable. Some niose from road work being done.Avis véridique Hotels.com
Réponse de la part de Riviera Suites South Beach Hello Johnson, Your feedback is greatly appreciated! Thank you for taking your time to post it on Hotels.com for all of our future guests to read! I am glad to read that you were content with your stay and with the staff that serviced you! I see that you were content with the cleanliness of the room and how comfortable it was! The construction will be over in about a month or so. We apologize for the inconvenience! Please come and stay with us again!
If you want sun make sure you go to the beach. The pool is in the shade most of the day. The hotel staff was very friendly and always very accomodating to your needs.Avis véridique Hotels.com
Réponse de la part de Riviera Suites South Beach Good Afternoon, Your feedback is greatly appreciated! Thank you for taking your time to share it with us! I am glad that you found our staff to be friendly and always accommodating!! We hope to see you soon!
"Sout Beach, a turist trap!"
South beach it's a tourist trap. You're showing one picture and an you end up in a very different place, it's worst than being in a third world country . They charge you for breathing. if you're a teenager I guess it's the place to be, or if you want to spend at least $500 per night just for the room, everything else it's deplorable.Avis véridique Expedia
Réponse de la part de Riviera Suites South Beach Good Afternoon Lepanto, Thank you for taking your time to post your feedback! I am sorry that you had seen some different pictures, other then pictures of where you were staying at. I am sorry that you found it worse to be here, then in a third world country.Have you ever been to a third world country before? We have the same charges that most other hotels would have. Your feedback is greatly appreciated!
"Nice hotel, horrible neighborhood construction"
Nice hotel. Pool area and rooms were very nice. The breakfast could be better. Toast, deli meats, fruit and cereal are not my idea of a 4 star hotel's breakfast. The location was perfect for our event at the Miami convention center and the walk to the beach and main strip is very short. My main complaint was the construction work on the main street […] in front of the hotel. It was loud if you were staying in one of the front rooms. It was also a nusance to walk around. Lastly, the couple of blocks right around the hotel were a little sketchy and dillapidated. I would definitely recommend this hotel to someone on a business trip as long as you are not a woman travelling by yourself that has to walk everywhere. Lisez la suiteAvis véridique Hotels.com
Réponse de la part de Riviera Suites South Beach Hello Jessica, Thank you for your honest positive feedback! I am glad that you found the hotel to be nice as well as the pool area. We do offer continental breakfast by the pool. The location of our property is definitely prime. We are in the middle of all of the action, within walking distance to it all. I apologize for the construction work that is currently going on outside the hotel. There are positive changes being made, and it will be back to normal and better then ever! The area of which Riviera is located is not sketchy. There is just several different construction areas at the moment which makes it looks rugged. We hope to have you stay with us again!
"Below Expectations"
This felt more like a three star hotel. I also had the impression this was a beach hotel but they didn't say that they have a section of beach but you have to walk two blocks to get there. There was a ton of construction going on which didn't much bother me because I had to get up early anyway but I did hear some loud activity at 7:30 which I felt was […] a bit early for a hotel (most of the construction was due to work being done at the hotel). I'd pass on this one. Lisez la suiteAvis véridique Hotels.com
Réponse de la part de Riviera Suites South Beach Hello Scott, Your feedback is greatly appreciated! I am very sorry that you had the impression that we were a beach front property. We are conveniently located 2 blocks from the beach, with great amenities waiting for you! I am very sorry about the construction work that is going on outside the hotel. It is almost over and everything will be better then ever! We hope that you would chose to stay with us again!
"Great Room, Service, Amenities for the Price"
We stayed at the Riviera Suites 3 nights and were extremely happy; it was my favorite over the Richmond and Edgewater. The room was a nice size and very clean with good quality furnishings, very comfortable mattress, nice pillows and linens. The décor of the common areas and rooms were also great. The staff was very friendly and helpful, I was trying […] to keep track of names of everyone but it was everyone from the front desk to the cleaning staff! They all acted like they knew us personally and were extremely nice to our talkative 3yo. For the price the amenities and quality was excellent: free airport shuttle, great breakfast (fruit, french toast, cereal, eggs, pastries) beach towels /chairs, great pool area, and a daily happy hour within blocks of the beach and the shops and restaurants! Negatives: You get vouchers for beach chairs but must pay an extra $15 for an umbrella (ridiculous since the chairs, pads, and umbrella were all in poor shape and for $10 you could buy an umbrella to use all week). You do have to walk about 3 blocks to get to the beach from hotel. We walked everywhere anyway so the walk was not an issue for us. We stayed in the studio rooms so our rooms were in a building across the street from the pool and breakfast, an inconvenience worsened by the massive construction outside. However once inside we could not hear it at all. Overall for the price we paid, $88 per night, it was my top pick with extremely nice rooms, staff, and amenities. Lisez la suiteAvis véridique Hotels.com
Réponse de la part de Riviera Suites South Beach Hello J368, Thank you so much for taking your time to post your wonderful 5 star feedback on Hotels.com for all of our future guests to read! I am really glad to know that you had a great time while staying with us! I see that you were content with the size of your room as well as with the cleanliness of it. The personality of the hotel is dark yet sophisticated. Our staff is always working hard to serve you and accommodate your needs. We are glad that is the service that you were given! We also offer wonderful amenities for all of our guests to enjoy, and I am glad that you were able to take advantage of them! The location is great and very central. We are within walking distance to everything. We apologize for the inconvenience with the construction outside. The city is working on improving some things for our neighborhood and we are very grateful for that. Please come back to stay with us again soon!
"Very comfortable"
It was very enjoyable. Upgrade to a one bedroom suite. Everything from check in to happy hour with Jason the bartender was a 5 at least. I am going stay on my return trip to Miami.Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
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