Réservez en ligne ou par téléphone :
01 57 32 36 09Le prix d'un appel à partir d'un mobile peut varier selon l'opérateur. Les conseillers Hotels.com sont à votre écoute 24h/24 7j/7.
Situation
A La Mecque, l'établissement Moevenpick Hotel & Residence Hajar Tower Makkah se trouve dans le quartier historique, tout près de Abraj Al Bait Towers, Porte du roi Fahd et Masjid al-Haram. Kaaba se trouve également à proximité.
Caractéristiques de l'établissement
Cet hôtel de luxe offre un restaurant. Cet établissement offre un petit déjeuner gratuit tous les matins. L'accès gratuit à Internet Wi-Fi est disponible dans les espaces communs. L'établissement propose un centre d'affaires. Cet hôtel offre 4 restaurants ainsi qu'un café et un bar/lounge. Le personnel de l'établissement propose un service d'assistance pour les visites touristiques/achats de billets et un service de change de devises. L'établissement propose un service de conciergerie, un personnel multilingue et des boutiques de souvenirs/kiosque à journaux. Le parking de l'hôtel est payant, sous réserve de disponibilité. Cet établissement possède des espaces réservés aux fumeurs.
Chambres
Les chambres offrent une vue sur la ville. Les 1200 chambres de l'établissement Moevenpick Hotel & Residence Hajar Tower Makkah sont climatisées et comprennent un minibar et un coffre-fort. Les lits sont équipés comme suit : un duvet de plumes et une literie de qualité supérieure. L'accès à Internet haut débit en connexion filaire est gratuit. un téléviseur à écran plasma 14-pouces donne accès à l'accès gratuit à Internet via la télévision. une ligne téléphonique directe avec répondeur vocal est disponible dans toutes les chambres. Les salles de bain comptent une douche, un pèse-personne, des peignoirs et un miroir de maquillage.
Toutes les chambres possèdent une cafetière/bouilloire à thé et de l'eau minérale (offerte). Les chambres ont également un sèche-cheveux et un radio-réveil. Les services et équipements suivants sont disponibles sur demande : un fer à repasser/planche à repasser, du linge de lit/serviettes de bain supplémentaires et un service de réveil par téléphone. Un service de préparation de lit est proposé en soirée, ainsi qu'un service de ménage quotidiennement.
Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hôtel.
Une pièce d'identité officielle avec photo et un dépôt de garantie en espèce ou par carte de crédit sont requis à l'arrivée pour couvrir tous frais imprévus.
Les demandes spéciales sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires.
**Ces services pourraient être disponibles uniquement dans certaines chambres (ou logements). Certains services pourraient comporter des frais additionnels.
Etablissement vert/durable - Certification de degré 3
Cet établissement participe au programme de certification indépendant par des tiers : Green Globe Certification. Ce programme de certification par des tiers évalue l'impact de l'établissement sur une ou plusieurs des catégories suivantes : l'environnement, la communauté, l'héritage culturel et l'économie locale. Les pratiques touristiques durables de cet établissement ont été évaluées de façon objective par un vérificateur extérieur à ce programme de certification.
Le petit déjeuner est servi gratuitement tous les matins, entre 6 h 30 et 10 h 30.
Hajar - Surplombant la ville, ce restaurant sert le petit déjeuner, le déjeuner et le brunch.
Al Naseem - Surplombant la ville, ce restaurant sert le petit déjeuner et le brunch.
Al Fairdous - Surplombant la ville, ce restaurant sert le petit déjeuner uniquement.
Al Naeem - Ce restaurant sert le petit déjeuner uniquement.
Al Diwan - Ce salon de thé donne sur la ville. Certains repas peuvent ne pas être proposés certains jours.
L'établissement met à disposition des clients un service d'étage 24 h/24.
Les frais et dépôts de garantie suivants sont appliqués par l'établissement lorsque la prestation est effectuée, ou bien à l'arrivée ou au départ.
La liste ci-dessus n'est peut-être pas exhaustive. Les frais et dépôts de garantie peuvent être mentionnés hors taxe et sont soumis à modification.
Seuls les musulmans sont autorisés à pénétrer dans la ville sainte de La Mecque.
Veuillez noter : les clients ayant besoin d'un lit supplémentaire durant le Ramadan se verront facturer les frais suivants, au check-in ou au check-out :
Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hôtel.
Une pièce d'identité officielle avec photo et un dépôt de garantie en espèce ou par carte de crédit sont requis à l'arrivée pour couvrir tous frais imprévus.
Les demandes spéciales sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires.
"Close to Harrm"
Room was small and not adequate. Location was very near to Harram but took 4-5 minutes from the room to get to the main entrance of the building as had to wait for 2 sets of lifts and walk through the shopping mall which was not the object of going to Makkah. Room carpet were very dirty with dark stains. Would not rate it as 5 Star. More likely 3 Star. […] Staff were OK Lisez la suite
Ce client n'a pas laissé de commentaire.
"Good location would recommend"
Location is very close to Masjid Haram, some staff are fantastic, had some problems checking in and also they wanted me to pay for breakfast which I had paid for at the time of booking. Overall good location and very nice hotel, would recommend.
"Above average"
Definitely not a 5 star hotel when compared to European/western standards. But when compared to Arab/middle eastern standards I would give it a 3/4
"very close to Haraam"
The service was excellent . Only a bath is required for kids
"Not a good choice"
Firstly the room provided booked through Hotels.com was not good for two adults and two kids. Ideally all hotels offering such rooms provide two TWIN Beds but to my surprise the room had two Single Beds only. I felt like cheated. Other thing is inconvience of changing lifts to reach the Haram. You have to change two lifts. The Concierge staff standards […] are not upto five star levels. My overall experience was not satisfactory from booking as well as staying in the Hotel. Lisez la suite
Ce client n'a pas laissé de commentaire.
"Mekkah Movenpick"
Hotel was conveniently located in the Abraj Al - Bait complex which is adjacent to the Masjid Al Haram. The complex has a full fledge shopping centre with international shops and a good food court for the time which you are not praying (mind you , you will not want to shop or eat due the euphoria of being in Allah's town and near the sacred Kaabaa) […] but you will need to buy essential items such as prayer rugs, beads, zam zam..all is available here. The hotel also serves from great breakfast and the contemprary and modern look of rooms is comfortable and pleasing to the eyes. Movenpick Makkah is your monies worth and some more. Lisez la suite
Ce client n'a pas laissé de commentaire.
Ce client n'a pas laissé de commentaire.
"Movenpick Makkah"
The hotel is overpriced if you consider the standard of the decor and general upkeep. Breakfast was excellent but I think that a competitive hotel group offers better value for money!
"Bad quality of hotel service"
Bad quality of hotel service. Room not clean. carpet not clean.
"most awesome view and location in earth"
luxury stay near Ka'aba,,,,
"Good food & nice employees"
All in all the hotel was good ,food, location and employees the only problem that the lobby was vary smal and chrouded
Unfriendly receptionists; room wall partitions not sound proof
"Makka - Saudi Arabia"
Excellent experience but the following need some considerations particularly in the month of Ramadan: * Iftar timing hould consider the late Taraweeh prayers which end at 11:00 pm local time * the buisiness service for boarding online opens up to 10:00 pm only which should be for 24 hours * Since checking in in Ramadan with the high room occupation […] rate starts at about 4:00 pm, a safe box for valuable items would help the guest who arrive earlier to perform his Omra until his/her room is ready Lisez la suite
"waste of time"
long time to check in , one receptionist only for check in, took us 2 hours to take our room keys. house keeping is horable, always late, skip oneday no cleaning at all, and cleaing is not good at all. rooms are not insulated you can hear any thing from the attached rooms, so noinsy. internet is not working, there was a major repair in the hotel. any […] way the hotel is so close to the haram which is very good and this what we need. Lisez la suite
"5 star hotel with 1 star hotel service"
The hotel is very well situated, just a few minutes from the Haram. The breakfast is nice and the rooms are well maintained. The only problem with this is hotel is the service. The people at the reception are extremely rude. Most of the people here cannot speak English! Some are even racists, the let people of arab origin (who speak arabic) to cut through […] line where other people have been waiting for almost 10 -15 minutes. I also asked for a adapter and a internet connection cable and they didn't even care. I had to come upstairs and call operator and ask her. But that didn't work either, it took 4 phone calls and 2 visits in person to get hold of these two things (almost 4 hours). Don't get me wrong, the hotel itself is fantastic, the only problem with this hotel is the service. Personally I have stayed at numerous Moevenpick hotels around the globe but by far this is the worst Moevenpick yet! Lisez la suite
"internet is poor"
there was a network cable in my room, when I connect it's very slow. there should be a fast connection. moreover, the room desk is pretty small other services is very good
"bad staff"
unprofesssional reception staff, it took 30 minutes to the room service to pickup the phone
Ce client n'a pas laissé de commentaire.
"great location"
a little confusing to navigate around. many elevators, floors, great breakfast, great location, nice shopping in lobby, easy checkin and check out.
"The hotel moveinpivk in Makkah"
Ce client n'a pas laissé de commentaire.
"Movenpick Hotel in Makkah"
We were 3 people staying in a triple room. Hotel very close to Haram, so very convenient for my mother. Overall we had a very pleasant stay and i would recommend this hotel to anyone. Alhamdulillah.
"Concept of service!!!"
I did not find a single professional in the hotel who knows how important SERVICE is in travel industry. I belongs to the travel industry, cannot count how many hundreds of flights I have taken and the cities I have visited. I was very much disappointed with building soundproofing, all the next neighborhood construction work could be hear in the room […] as it was next door. Water level at the bathroom was against the drain hole. Overall there was no concept of service at the hotel. Information folder in the room says different timings for breakfast then the actual timings. Lisez la suite
"Movenpick Hotel Makkah"
Excellent experience; wonderful access to Haram. Couldn't have imagined it would be so easy to access. Best Umrah experience in 5 years because of this. Access to Hotel itself is still a bit of a problem till all the development in the tunnel is completed. The bathroom was the one feature that left a lot to be desired; its tiling and fixtures were quite […] slapdash for such a newly constructed facility; not up to Movenpick mark. Breakfast was quite good, decent healthy options. Concierge service was up to expectation, as was check in/out. Housekeeping did not make our beds while we were away for Fajr, but maybe it was not the hour yet. There should have been some water and soft drinks in the hospitality bar, and some fruit in the room. Nevertheless, thoroughly recommendable experience. Lisez la suite
"good hotel"
this was a good hotel for my Umrah trip. I took my mum and wanted to be close to the Masjid Al Haram. It was a pleasant stay and everything was great. Breakfast was good too along with the ample shopping opprtunity. All in all - a good experience.
"a lovely stay in Movenpick Macca Hajer Tower"
Everything was lovely we just did not find the beds very comfortable to sleep on, otherwise everything was more than fantastic.
Les avis et notes fournis sur ce site traduisent les opinions subjectives de nos clients et fournisseurs, et non celles de Hotels.com. Ni Hotels.com ni les parties mentionnant leur avis ne peuvent être tenus responsables de préjudices, de quelque nature que ce soit, résultant des opinions exprimées.
