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Avis d'un client Hotels.com envoyé le 23 avr. 2012
Ce client n'a pas laissé de commentaire.
Avis d'un client Hotels.com envoyé le 18 avr. 2012
Ce client n'a pas laissé de commentaire.
"Quality hotel Vancouver"Avis d'un client Hotels.com envoyé le 22 mars 2012
Chambre propre.Bien situé.Par contre a besoin d'un rafraichissement.
"Belle vue"Evalué par Simin T de "Edmonton" le 24 févr. 2012
Cet hotel est magnifique à l'intérieur, même si son apparence ne semble pas chic. Il faut absolument de faire un tour dans le Cloud 9 au soir. La vue de la ville et de la mer est merveilleuse. Juste un point insatisfaisant: l'insonorisation de l'hotel est tres faible. j'entendais souvent le bruit des portes voisines et le dernier matin vers 9h, il y avait du bruit de construction provenant de la chambre au dessus!
Avis d'un client Hotels.com envoyé le 23 janv. 2012
Ce client n'a pas laissé de commentaire.
Situation
A North Vancouver, l'établissement Pinnacle Hotel at the Pier se trouve face à l'océan, tout près de Olympic Cauldron, Stanley Park et Pacific Coliseum. Les sites Capilano Suspension Bridge et BC Place Stadium se trouvent également à proximité.
Caractéristiques de l'établissement
L'établissement Pinnacle Hotel at the Pier possède un centre de remise en forme, une piscine couverte et une baignoire spa. L'accès gratuit à Internet haut débit avec ou sans fil est disponible dans les espaces communs et un poste informatique se trouve sur place. Pour les voyageurs d'affaires, cet établissement 4 étoile(s) met à disposition un centre d'affaires 24 h/24, des salles de réunion pour petits groupes et une salle de réunion/de conférence. Pour vous restaurer, cet hôtel vert/durable propose un restaurant et un bar/lounge. Le personnel de l'établissement propose un service d'organisation de mariages, un service de traiteur et un éventail de services d'affaires. L'établissement propose un centre de fitness, un bain de vapeur et un sauna. Le parking de l'hôtel est payant, sous réserve de disponibilité. Il s'agit d'un établissement non-fumeur .
Chambres
Les chambres donnent sur un balcon avec vue sur l'océan. Les 105 chambres de l'établissement Pinnacle Hotel at the Pier sont climatisées et comprennent une station d'accueil iPod et un coffre-fort. Les lits sont équipés comme suit : de la literie de marque et un jeu de trois draps. L'accès à Internet haut débit avec ou sans fil est gratuit. un téléviseur LCD 37 pouces donne accès aux chaînes par le câble et des films payants. Toutes les chambres possèdent un bureau, des fauteuils ergonomiques et un téléphone sans fil avec répondeur vocal ; les clients peuvent passer des appels locaux gratuitement (sous réserve de certaines restrictions). Les salles de bain comptent un ensemble douche/baignoire, des peignoirs, des articles de toilette de luxe et un miroir de maquillage.
Enfin, un micro-ondes, un réfrigérateur et une cafetière/bouilloire à thé sont à la disposition des clients dans les chambres. Les chambres ont également des journaux gratuits et un sèche-cheveux. De plus, un service de ménage est proposé (quotidiennement). D'autres prestations sont disponibles sur demande, notamment un service de réveil par téléphone. Toutes les chambres de l'établissement Pinnacle Hotel at the Pier sont non-fumeurs.
Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hôtel.
Une pièce d'identité officielle avec photo et un dépôt de garantie en espèce ou par carte de crédit sont requis à l'arrivée pour couvrir tous frais imprévus.
Les demandes spéciales sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires.
**Ces services pourraient être disponibles uniquement dans certaines chambres (ou logements). Certains services pourraient comporter des frais additionnels.
Etablissement vert/durable - Certification de degré 1
Cet établissement a pratiqué une auto-évaluation de type certification de degré 1. Cette auto-évaluation des pratiques touristiques durables a été effectuée sur la base du programme Green Key Eco-Rating Program, qui permet de mesurer l'impact de l'établissement sur un ou plusieurs des éléments suivants : l'environnement, la communauté, l'héritage culturel, l'économie locale. Les résultats de cette auto-évaluation n'ont pas fait l'objet d'une vérification indépendante de degré 2 ou 3.
The Lobby Restaurant : ce restaurant sert le petit déjeuner, le déjeuner, le dîner et le brunch. Il abrite également un bar. Un menu enfant est proposé. Le thé de l'après-midi est servi.
L'établissement met à disposition des clients un service d'étage (horaires limités).
Cet hôtel propose un centre de remise en forme et des vélos gratuits. Une piscine couverte et une baignoire spa se trouvent sur place. Les infrastructures de loisirs incluent également un sauna, un bain de vapeur et un centre de fitness.
Les activités de loisirs répertoriées ci-dessous sont accessibles directement sur place ou à proximité. Ces activités peuvent faire l'objet de frais supplémentaires.
Les frais et dépôts de garantie suivants sont appliqués par l'établissement lorsque la prestation est effectuée, ou bien à l'arrivée ou au départ.
La liste ci-dessus n'est peut-être pas exhaustive. Les frais et dépôts de garantie peuvent être mentionnés hors taxe et sont soumis à modification.
Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hôtel.
Une pièce d'identité officielle avec photo et un dépôt de garantie en espèce ou par carte de crédit sont requis à l'arrivée pour couvrir tous frais imprévus.
Les demandes spéciales sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires.
"Hotel Pinnacle at the Pier, North Vancouver"
Cet établisssement, récemment ouvert, offre tous les services qu'on peut attendre d'un hôtel de cette catégorie. A notre arrivée et durant tout le séjour, le personnel a été très aimable et toujours prêt à nous donner des conseils et à nous aider. Les chambres sont relativement spacieuses, les lits d'une grande qualité et la TV immense. Il offre aussi […] une piscine et un centre de fitness que nous n'avons pas testé. Nous avions une chambre côté nord, très sympa. Les chambres côté sud offrent une vue époustouflante sur le skyline de Vancouver. C'était un plaisir de rester à cet hôtel. Nous le recommandons à tous les visiteurs. Idéalement situé à North Vancouver, il est tout proche du Sea Bus, assurant la liaison entre North Vancouver et le centre-ville; c'est très pratique pour se rendre en ville sans les embouteillages ! Le Lonsdale Quay Market offre de nombreux étals et un grand nombre de restaurants aux alentours permettent de tester toutes sortes de cuisines. Vancouver est d'ailleurs réputée pour son côté cosmopolitain. Définitivement à recommander ! J'y retournerai certainement. Lisez la suite
"overnight in -Vancouver"
staff polite & helpful but not willing to go next step
Very comfortable....and still a favorite place to stay in north vancouver
Ce client n'a pas laissé de commentaire.
The hotel service was excellent, the location of the hotel is ideal and convenient for shopping and access to the sea bus
"Great escape"
Very close to Stanley Park, but away from the hustle and bustle of downtown Vancouver. Quiet, comfortable stay, wonderful pool and gym.
Loved having the Market near us. Hotel was very nice even with the construction going on around it. We were on the street side and it still was very quiet.
Great in everything
"great get away from the hubbub of the city"
Had a great time. Breakfast was very good. Went to see Cats at the Queen E. and it was wonderful not to have to stay right in the city with all of the noise. Great community for walking and good choice of restaurants. Would very much like to stay again. Thank you!
Ce client n'a pas laissé de commentaire.
"Pinnacle Hotel at the Pier"
Great Hotel! Service was great, rooms were clean and very modern. Location is in a great neighborhood with shopping and restaurants within walking distance. Also close to the Sea Bus to take across the bay to get to downtown.
Ce client n'a pas laissé de commentaire.
"The Pinnacle Hotel at the Pier, N. Vancouver, BC"
This hotel has beautiful, comfortable rooms and is 1/2 a block away from the Lonsdale Quay and the Seabus which made it easy to park our car for the weekend and take transit to wherever we wanted to go. The view of Coal Harbour from our room was spetacular at night.The quality and presentation of the food in The Lobby restaurant is great.
Thank you for your wonderful comments. The Lonsdale Quay and Seabus Terminal, as you said, are truly just steps away from are hotel. It does allow easy access to the downtown core of Vancouver without having to deal with traffic or parking your vehicle. It sounds like you booked one of our harbour view rooms which all have fantastic views of Coal Harbour and Vancouver’s “city scape.” I am also glad that you enjoyed our restaurant, I will pass on to our Chef your compliments. We hope to have you back to the hotel next time you are back in Vancouver. Many warm regards,
1 réponse par Pinnacle Hotel at the Pier"very nice hotel close too many conviences"
2nd stay, the staff couldnt be more helpful and polite to deal with. The rooms are veery nice with quite a veiw at night. The Lobby restaurant has a wonderful staff which my wife has become quite friendly with as we frequently eat there (the food is really good). Had a wonderful stay. Thanks again
Thank you for staying again! I am happy to hear you came back to the hotel and restaurant . Our team will enjoy your comments and I am happy to hear that your wife is making friends with our staff and becoming a regular in The Lobby Restaurant. We hope to have you again. Warm Regards,
1 réponse par Pinnacle Hotel at the PierCe client n'a pas laissé de commentaire.
"A great place to stay - Pinnacle on the Pier"
The hotel staff was extremely friendly and efficient. The location was exceptional and only a seabus away to downtown Vancouver. I would stay there again and strongly recommend it.
"Beware of step in room"
This was a wonderful Hotel, but I have to say the step in the room is very dangerous, resulting with me falling and injuring myself.
"home away from home"
During my recent stay I was delightfully pleased by friendly staff, unique configuration of the room and personal touch of the room deco, for instance, the glass wall sepration of the ensuite, the bathroom pocket door, the shipyard theme photography on the wall, the best quality pillows and sheets, the better-tech coffee mechine....etc.it's very different […] from your "mass - production chain hotels". moreover, the view is beautiful, the surounding is enjoyable, and there are Zuba classes on the pool level every day! can't get any better! I'm local and will use this place as 'home away from home' get away for sure. Lisez la suite
"great hotel!"
Clean, comfortable, well equipped, beautifully landscaped, modern rooms. Enjoyed my stay, would definitely return and recommend this hotel with out hestiation!
Ce client n'a pas laissé de commentaire.
Ce client n'a pas laissé de commentaire.
"Pinnacle Hotel at the Pier - Mountain View"
Great room - very clean and had everything I needed from an umbrella to a oversized inroom safe. Wifi was pretty good most of the time, but at peak times in the evening, streaming netflix was an issue. The bed was on the firm side, which is a plus for some and a negative for others. The gym and pool were fairly busy at times (looked like there were […] locals that used it). Not a lot of breakfast options nearby within walking distance, you could either eat at the hotel or walk to the golden arches. Overall it was a great property. Lisez la suite
"Excellent place to stay!!"
I moved to Vancouver permanently and needed a place to stay until I sorted things out for myself. The Pinnacle was brilliant in every way! Close to everything, just a short seabus trip to downtown and ideally located to access transport. The rooms were immaculate and well cleaned everyday, the staff were friendly and helpful. I'd recommend this hotel […] to anyone for either a short or a longer stay. Lisez la suite
"pinnacle Hotel - noisy room"
Hotel was fine except that noisy people in adjacent room made sleep impossible from 1:30 to 3:00am. Had to phone the front desk twice. Problem was made worse because there was a connecting door between our room and the noisy room - so the sound insulation was not good. Strongly recommend that if you stay at this hotel insist on a room with no connecting […] door to adjacent room. It was a bad experience - not expected at a 4 star hotel. Lisez la suite
Ce client n'a pas laissé de commentaire.
"No complain here"
We were local , but for a visitor it would help if they supplied complimentary tooth brush, tooth paste, . . . . Free breakfast and parking would definitely add to the value of this hotel, . . Loved their pool and enjoyed their steam sauna , too bad it went out of service at 8pm, too bad their pool is closed at 9pm , too early, . . . unfortunately their […] dry sauna and spa are not as hot as expected. Neighbouring market just so so , access to downtown by sea bus is wonderful., we had mountain view , but it was more like view of other buildings not the mountain , next time would try the south side view to compare. bed was comfy , Lisez la suite
Ce client n'a pas laissé de commentaire.
"The Pinnacle - in North Vancouver"
The hotel was very well maintained and comfortable. The work out facilities was great and included a 5 lane 25 meter pool on the third floor with a view of the skyline. It is close to the ferry, fun coffee shops, boutique shopping and movie theatre. I stayed over the New Year's Eve holiday and my room on the 4th floor facing the street was still very […] quiet. I will definitely be staying there again. Lisez la suite
"excellent hotel"
Everything was excellent, clean, professional. Just wish parking wasn't $10, but you can find free parking about 2 blocks east.
we loved evry minute of our stay, the staff are all so accomadating, service is very good and the hotel is spotless, we will definatly be basck.
"Locked away from Medications!"
My husband and I were locked out of our room on 12/23 and waited for approximately 90 minutes while the staff tried to open our door. My main concern was that my husband and I each have medications, as well as his c-pap machine. I was shcoked that the hotel did not have an emergency process in place. It seemed that when I mentioned the medications and […] my husband's medical device, it was not met with the response I was expecting. Granted, they offered breakfast vouchers, but I don't believe the staff truly understood the seriousness of the situation. I'm diabetic and have rheumatoid arthritis. After the long car ride from Portland, Oregon, (6 hours) I was in dire need of my medications. We simply went out to an event and returned around 11 pm, fully expecting to retire for the evening. I told the staff I needed my medications, and my husband needed his machine, as he suffers from sleep apnea, a serious medical condition. He was forced to sleep without the machine, which is not only bad for his health, but does not allow him to get the sleep he needs. I also had a sleepless night, since without my medication, I was in a great deal of discomfort. We were sent to another room and told the maintenance person would arrive at 6 am. We called down to the desk at 7 and were told they were working on it. Again, I don't know why they simply did not drill a hole to pop the lock, knowing that we were in need of the medications. We were told to go to breakfast and it would be resolved (8 am). A manager came to breakfast around 9. We finally were able to get to our things at 9:30 am. I was greatly disappointed by the way the hotel handled our situation regarding the medications and my husband's machine. As a result, a holiday weekend that we had planned was ruined, since neither of us got sleep the night before and were not 100% due to the fact that we had no access to necessary medications. We had planned a list of activities for Saturday, but due to the previous night, we ha Lisez la suite
"Swishy Hotel"
The Pinnacle Hotel in North Vancouver is a real treat. It is located near markets and good restaurants and has the most incredible view of the harbour. The rooms were beautifully apppointed and the bed extremely comfortable. It was well worth upgrading to an ocean view. The teddy bear on the bed is a sweet touch. The staff were very helpful and charming […] and always smiling. We enjoyed the lovely breakfast in the restaurant in the lobby. We plan on returning and this has become our favourite hotel in Vancouver. Lisez la suite
"Pinnacle at the Pier Hotel, North Vancouver"
We really enjoyed this near new hotel with beautiful furnishings and excellent location within 2-3 minutes walk of Lonsdale Quay Market and the SeaBus terminal. Appreciated the bathrobes and vanity kits (qtips, emery boards, cotton makeup remover pads) . Very impressed with the quick room cleaning service (we popped out for 30 minutes to grab a bite […] to eat, and the room was cleaned by the time we returned). The bed was comfortable although a bit too firm for our taste (ie. not good for side sleepers).underground parking clean and safe, although slightly tricky finding it the first time (ignore the no-U turn sign and no left turn sign! Parking entrance is beside the hotel's main entrance on the south side of the building). Will definitely stay again. Lisez la suite
"Great hotel with great view"
Loved our stay at this hotel. The bed could have been a bit softer but other than that it was wonderful.
"Great View, Great Service, Great Hotel"
Ran into this gem while trying to surprise my girlfriend for our anniversary. We live in Vancouver so I figured it might be interesting to be a tourist in our own city. The views from our room was spectacular. The washroom was very unique and fun. My girlfriend really enjoyed the lotions that came with the room, she uses the same Aveda brand. Didn't […] spend time at the shops below, but enjoyed the room almost didn't want to leave. When we left we checked out the pool and workout center, all was very nice with views and well maintained. Definately a hotel to consider for those out of towners and locals. Lisez la suite
Ce client n'a pas laissé de commentaire.
Ce client n'a pas laissé de commentaire.
"Fantastic!!!"
From the minute we checked in, we were in awe of this hotel! Beautiful room, comfortable bed and the view of the Vancouver skyline is unbeatable. We will be staying here every time we visit the city.
"Real nice stay at Pinnacle Hotel at the Pier"
Nice hotel where the servie is courteous. Convenient for traveling with public transit and seabus. Nice view on Vancouver even for the cranes which seem to be part of the scenery all over Vancouver!
"Pinnacle Hotel at the Pier"
Hotel Suite is beautiful. Lots of room and opens on to a balcony to look out at the pier and the ocean. Loved it.
"Perfect Stay!"
This hotel was just what we hoped for and more on our visit to Vancouver. We enjoyed the bikes that they had to use for free for guests. We biked up to the suspension bridge and had a nice little hike. The workout facility is amazing and all kinds of food places are within walking distance. The staff was very courteous and friendly. We hope to come […] back again and stay longer! Lisez la suite
"Downtown convenience with north shore quiet"
Great hotel in a lovely location, just a few steps from the brilliant sea bus to downtown. The hotel staff could not have been more friendly or helpful. Book a downtown view for lovely night skyline across the water. Beware- airport based taxis may not know this hotel so get them to put Lansdown into their sat navs. Excellent hotel, loads of diverse […] places to eat nearby, definitely a find. We will be back! Lisez la suite
"Pinacle Hotel at the Pier"
Great location will improve with the completion of the mall ammenities and marine structures under construction, Excellent views overlooking the city skyline with good quality attention at reception and in the food service
"Excellent Hotel"
this hotel is technically only a 4 star, but they have 5 star service. The staff is courteous and attentive. The location is wonderful. It is a 2 minute walk to public transportation and with Vancouver's system you can go anywhere in the city without needing a car. Vancouver has been a fav vacation spot of mine for over 20 years and after staying here […] I've just found a new favorite hotel! Lisez la suite
"Pinnacle Hotel at the pier in North Vancouver"
Very accommodating to us and our pet. I would not hesitate to stay in this hotel again.
"Stay at the Pinnacle Hotel at the Pier"
DO STAY at this Hotel, we were on vacation in Canada and had just driven in to north Vancouver and booked this hotel on our Iphone. 15 minutes later we drove up and the hotel registration had all our paperwork and keys ready! That is SERVICE! We were more than happy, the beds are comfortable, great surroundings and we had a harbor view room, plus super […] clean and new! The staff is helpful, and caring. We had drinks and appetizers in the bar and then walked around the corner for a great dinner! I love this place and would stay again. Lisez la suite
"Clean"
I have a baby and a germafobe. I was comfortable going there and getting our baby sit on the bed. Stayed there an extra night because we thought it was the best we are going to get froma hotel.
"Pinnacle Hotel at the Pier"
We had a great stay and recommend this hotel. All personel was friendly, the rooms are great.The sea bus is very close by and makes it easy to go to downtown Vancouver. We also enjoyed the neighborhood with lots to do right next to the hotel.
"A great view hotel"
This hotel is a great stay if you want to spend a night or two. I love the pool that they have because it is indoors and is pretty large. The room that we got had an amazing view of the harbor which in the night time is very romantic.
Lovely modern hotel, looking out over the water to downtown Vancouver, with excellent, cheap waterbus direct to centre of city only 2mins walk away. Great pool and gym. Fab marketplace with lots of eating places close by. Pier area looks to be developing all the time but rooms very quiet. Really enjoyed our stay and would definately return.
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