"Bon emplacement en ville, chambre correctes"Avis d'un client Hotels.com envoyé le 19 janv. 2013
L'Hôtel Grand Royal n'est pas réellement Grand, ni Royal. Mais à part cela, il est au 6e étage d'un immeuble, donc on a quand même de l'air et de la lumière et (pour notre part) un petit balcon partagé avec une autre chambre. Son personnel est accueillant, personne n'y a été envahissant, ses chambres sont simples, climatisées, nettes, la salle de bain fonctionne. Il est bien placé pour circuler en ville. Bon séjour !
"pres du metro et du musee egyptien"Avis d'un client Hotels.com envoyé le 20 déc. 2012
lieu extrement accueillant et cordiale disponible pour toute demande
"Bon hôtel mais très loin du centre-ville"Avis d'un client Hotels.com envoyé le 25 mars 2012
Les prestations de l'hôtel sont très bonnes. Très bon rapport qualité/prix. Cependant, je ne recommande cet hôtel qu'aux personnes souhaitant se rendre au Smart Village ou alentours. Si votre objectif est le nouveau Caire ou le centre-ville, évitez le à tout prix. Très loin de l'aéroport
"insonorisation insuffisante"Evalué par jean-pierre l de "montpelier" le 25 janv. 2012
Tres bel hotel avec insonorisation insuffisante pour un hotel de ce calibre . Gare aux chambres donnant sur le boulevard !
"Séjour inoubliable, hôtel très recommandé!"Avis d'un client Hotels.com envoyé le 23 août 2011
Hotel très bien situé, propre, très bon rapport qualité prix. Personnel très chaleureux surtout Ahmed et toujours disponible à n'importe quelle heure. Mohamed, le directeur de l'hôtel est très gentil,souriant et toujours prêt à vous aider. Ne pas hésiter à lui demander si vous avez besoin de quoique ce soit. Nous étions en famille(4) et nous recommandons vivement cet hôtel, vous ne serez pas déçu ! Vous en gaderez un très bon souvenir.
Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hôtel.
Une pièce d'identité officielle avec photo et une carte de crédit sont requises à l'arrivée pour couvrir tous frais imprévus.
Les demandes spéciales sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires.
**Ces services pourraient être disponibles uniquement dans certaines chambres (ou logements). Certains services pourraient comporter des frais additionnels.
L'établissement Horizon Pyramids Hotel propose 2 restaurants qui servent le petit déjeuner, le déjeuner et le dîner.
Un service en chambre 24 heures sur 24 est disponible.
Cet hôtel offre une piscine extérieure et un centre de remise en forme.
Les frais et dépôts de garantie suivants sont appliqués par l'établissement lorsque la prestation est effectuée, à l'arrivée ou au départ.
La liste ci-dessus n'est peut-être pas exhaustive. Les frais et dépôts de garantie peuvent être mentionnés hors taxe et sont soumis à modification.
Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hôtel.
Une pièce d'identité officielle avec photo et une carte de crédit sont requises à l'arrivée pour couvrir tous frais imprévus.
Les demandes spéciales sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires.
assez bonne , je reviendraiAvis véridique Hotels.com
j'ai passer une semaine agréable dans cet hôtel... le personnel est attentionner ..la nourriture bonne bonne note en général ...Avis véridique Hotels.com
"hotel très agréable"
j'ai beaucoup aimé mon séjour dans cet hotel le personnel trés accueillant et trés gentil ma chambre était faite tout les jours trés propre entrée magnifique dans un quartier sait vrai trés populaire mains les transports c'est pas ca qui manque la vue de ma chazmbre était en face des pyramides le petit déj trés bien et le diner aussi bien franchement […] je reviendrai et je le recommande rapport qualité prix ca vaut le coup Lisez la suiteAvis véridique Expedia
"proche des pyramides"
hotel tres sale et mal dirigerAvis véridique Expedia
"Hotel très sympathique, bien géré"
Hotel se trouve à 3 km des Pyramides en taxi collectif pour 1 LE on peut se rendre vers l'entréé. Hotel à une rue bruyante , mais derrier l'hotel il y a un quartier populair très sympa. L'hotel est très bien géré et le personnel est sympa. Un bon petit déjeuné buffet. Je recommande cet Hotel à 100% et et j'y retourneraiAvis véridique Hotels.com
"dirty carpet, a/c broken but cheap good location"
at 35$ a night i would recommend it but any amount over $50 stay somewhere else. the carpet was red about 20 years old and full of stains. dont walk around without your shoes on. a/c didnt work so switched rooms. the a/c made noise all the time but no cold air. didnt try the restaurant. good location.Avis véridique Hotels.com
"Mr"
I enjoyed there, thanks for every thing.Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
Average room. The hotel staff despite trying to be accomodating were not that helpful. Below average. SRAvis véridique Hotels.com
"The perfect place to stay in Giza"
My husband and I were very pleased with Horizon Pyramids Hotel. We stumbled upon this diamond in the rough after 4 horrific days at the hostel Royal in Cairo (see trio advisor for that review & picture). When the taxi pulled up to the Horizon Pyramids Hotel we were very pleased with the outside appearance; once we entered the hotel we were greeted by […] the front doors man who directed us to the reception area. We booked online & requested early check in. We were then directed to an sitting area to wait for our room which they said would be ready in 15 mins while waiting for our room a gentleman came with two wine glasses of punch. Before I could finish my punch the bell man informed us our room was ready. The room was small however it was enough for my husband & I. Our room had an balcony with the pyramid view. We ordered room service; not only were they speedy it was also delicious. I found the bathroom quite relaxing after a day of exploring. The deep tub & hot water was very relaxing. My husband and I highly recommend The Horizon Pyramids Hotel in Giza Egypt. Lisez la suiteAvis véridique Hotels.com
"disgusting, filthy and not suitable for Westeners"
We went to Cairo to study Arabic and hence were not so concerned in staying at a fancy or luxury / delux etc hotel. A clean room would've sufficed. However, We were given (most likely) the cheapest room available. It was small, dark and the window let in the cold and the noise from the streets. Despite all this we would've have been quite content as […] long as the room was clean, particularly the bathroom. But th utter filth and neglect was from a horror film. The bath had grime all over it and the floor had never been hovered. When we requested housekeeping to clean the room their woefully inept attempt at convincing us that this had been accomplished was to leave behind a towel origami design. We called housekeeping again and had to supervise the cleanup. It was disgusting to see that the toilet brush used for the toilet was also used to clean the bath tub. And they give the housekeeping staff a small bottle of detergent which is used sparingly. Also the breakfast is awful. Unfortunately there's only McDonald's for any sort of decent coffee. Do not visit the pastry store next door as the coffee is hideous and overpriced if your a foreigner. Also do NOT use the taxi services based in the hotel. It's a ridiculously expensive ripoffn use white cabs and ensure they put on their meter. Lisez la suiteAvis véridique Expedia
very niceAvis véridique Hotels.com
"friendly atmosphere"
They should have shuttle from airport. Their taxi service also does tour location.Avis véridique Expedia
"Not worth the 4 stars"
We had a bad experience with the service of the hotel...the hotel staff would not respond to any orders despite several calls..the buffet was great but after the third day we realized that the menu remained the same through the week.The hotel is ill-maintained and lacks some of the benefits that a 4 star is supposed to have the most important being […] the absence of a tea pot!! Lisez la suiteAvis véridique Hotels.com
"DO NOT BOOK THERE!"
very rude staff, they all need training in how to treat customers, they help you and as if they re doing u a favor...Avis véridique Expedia
"Horizon"
Great for a locally owned Egyptian hotel. Midway between the pyramids and the metro to downtown, so a great locationAvis véridique Hotels.com
very good and clean hotelAvis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"good"
good hotel , the location is not nice , the staff good , breakfast is fineAvis véridique Expedia
"You might get better deal somewhere else!"
The hotel over all was ok, there was no AC in the room, TV is tiny small screen and the receptionist called my room by mistake which waked me up after i was sleep. Over all not the good services compare it with similar hotels.Avis véridique Expedia
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"great holiday even for lone travellers like me"
the hotel was nice ,tho i think more attention could have been spent on the rugs under the tables in front reception. the staff were very very helpful on several occasions when i had to call on them (had problem with room key) even had a workman come and open my combination lock on new suitcase without breaking it and for that i cannot thank them enough. the […] taxi service run by the hotel was amazing and the staff were all brilliant especially my driver Mohamed who went out of his way to help me and with who i shall remain friends. the cars used were spotlessly clean and in top condition and blissfully air conditioned. Lisez la suiteAvis véridique Expedia
"good for short stay"
near the pyramids, but bad place for business since you will stuck in the traffic all the day!Avis véridique Expedia
"Basic Comfort - Safe - Avoid Taxi/Tours Service"
View of Pyramids from certain rooms. Food is stale. Staff not very friendly - Avoid Taxi/Tours Service - Overcharge tourists - Too pricey - Lack of honesty Souvenir shop items fairly priced. Hard to sleep at night due to noisy street. We had a great time visiting the amazing sights of the region.Avis véridique Expedia
was so nice hotel....clean and good breakfastAvis véridique Hotels.com
"Not good at all"
Dirty, no staff experience, busy traffic area Very small roomsAvis véridique Expedia
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"Simply Awesome.....!"
We had a very good stay in this hotel....The food...mmmmmm.. superbly GREAT, the taste, the presentation of the deserts WOW .... perfection to the palate! The staff is awesome.....really friendly, courteous, they treat you like VIP's. The rooms are adequate in amenities... it also gave us a good chance to recuperate from a long distance flight before […] starting our Egyptian adventure.... ! For a very reasonable price with an awesome service......We will definetly be back and book our stay with you next time. Lisez la suiteAvis véridique Expedia
"highly recomend this hotel"
Well,i came here to the Horizon for only 10 days will end up staing 21 days why you might ask,well the staff here are EXCELLENT .Staff of this hotel what makes this place outstanding.Never "she'd be right mate" this group are really good at what they do from the cleaners to top managment.My friend Mahamid at the taxi and tour desk is a genuine person […] who goes out of his way to help always asking how much i paid for this or that and if he thought i was riped off,he'd confront the person of the store and get it right and ALWAYS bring back money (how many would do that) runs a tight ship and has become a personal friend of mineand the chap in the souvanier shop (sorry bad with names ) but another person worth knowing in the complex honest and trustworthy,and the driver Peter......what a champ...was content with the pyramids of Giza but he insisted he take me to see the step pyramids south of Ciro surprised and thrilled that he insisted.Hotel managment couldn't be more helpfull aircon gave up working and in no time after they were informed of the problem,up to the next floor i went with even better views of the pyramids.....SENSATIONAL imagine i walk up each morning with the drapes open and have a clear view of the pyramids.THANK YOU MANAGMENT AND STAFF for a truely memerable stay at your hotel will visit again.......one again thank tou Mahamid tou really are droped from heaven. Lisez la suiteAvis véridique Expedia
"pyramid hotel giza"
overall good expereince though small things like internet not working and having only 3 english chanels on the "pay tv"Avis véridique Expedia
"Great Hotel"
Great hotel convenient to everything! Helpful staff and engligh speaking!Avis véridique Expedia
"convenient location but much to be desired"
location is convinient if u want to visit the pyramids, but the outside and inside of the hotel is not very clean and they try to rip you off immediately but offering u the hotel taxi services which are absurdly over priced. They also try to get u to eat at their restaurant--WHICH IS ABSOLUTELY DISGUSTING as well as over priced. Overall the room was […] acceptable to sleep in but had alot of road noise and wifi issues as well. Lisez la suiteAvis véridique Hotels.com
"You want to lose weight, go to Egypt"
I had a good experience with this hotel,I did book with them a second time,I had a better room 309, from my balcony,I can see the 2 pyramids of Giza.I was expecting to have problems in Egypt because of the political situation there,but I had a wonderful time in Egypt, People are very kind, and very decent. Thank you Egypt,Thank you Horizon Pyramids K. […] Zoukri Lisez la suiteAvis véridique Expedia
"Close to the Pyramids."
Dinner buffet inadequate. Their taxi serive guys - Golden ??- Khalid was excellent. Value for money.Avis véridique Hotels.com
"bad braekfast"
I give for the breakfast 2 stars only but for the overall is a very goodAvis véridique Expedia
"Worth what paid for"
Staffs were extremely friendly and helpful, excellent customer service!! The hotel is located very close to the pyramids but kind of far from downtown Cairo. There was a lot of restaurants in the area, fast food chains such as Mc donalds, Hardees and KFC was like 5 minutes walk from the hotel. Our room was average clean, normal size and had a safe, […] fridge but no minibar. Good toiletries especially the shoe shine sponge which was very useful after coming back from the pyramids. The swimming pool was very small. Superfast laundry service. Overall you are paying a reasonable price for this hotel therefore cannot really complain, as I would personally pay a bit extra on my next visit and stay at a 5 star hotel in downtown Cairo. Lisez la suiteAvis véridique Expedia
"2 star hotel"
The hotel staff is very incompetent and unprofessional. The air conditioning doesn't work in the rooms and is controlled by the floor, not personal room setting. When arrived to check in, the reception had to ring the bellhop 5 times to just come and pick up the luggage and when he finally came down, he walked passed us and went to gossip/chit chat […] with other staff members. The only hard working staff members were the housekeeping and the managers, after having to correct several of the hotel's staff mistakes. As for room service, they brought down the food 2 hours later, after having called them to ask where it was at. The staff is not well versed in either Spanish or English language. We were not the only ones with complaints, while staying at this hotel. I saw three other couples with complaints about noise, water in shower going hot and cold-not consistent or water pressure problems, and problems with security. Note to Hotel: Your staff reflects your business...managers may be good and speak several languages, but if your staff is lazy, incompetent and can't communicate with its guests, people will not want to return and stay at your hotel. Please train staff on customer service skills. Lisez la suiteAvis véridique Expedia
"Not what I thought!"
I was expecting a better quality of a hotel. It is in the middle of chaos. The room that I booked as well as the halls smelled like smoke. The room was too small so I had to book the suite which was way overpriced for what was offered. The AC did not work well in the room. The breakfast was awful and after two days I refused to eat it because it made […] me sick to my stomach. The pool was so tiny and not what was advertised. In addition to this there were so many problems with the internet not working. I do not recommend this place at all. There are much better places so worth your money. Will not go there again. Lisez la suiteAvis véridique Hotels.com
"Horizon Pyramids in Giza"
Just back from holiday and I wouldn't recommend this hotel. The service was poor, a lot of noise coming into the room as the windows are in bad condition and the hotel is facing a very busy road( day and night). Location is not good either, too far from Cairo, I was caught in traffic 3-4 hours every day, waste of time and money. It is not a 4 stars […] hotel, overall bad experience. Lisez la suiteAvis véridique Hotels.com
"Standard hotel....great private car service!"
The hotel was clean, good size bedroom, small bathroom though, and close proximity to the pyramids(as we could see the pyramids in the distance from our balcony when the pollution and smog permitted). The breakfast and dinner buffet offered a vast selection, and was included in the room rate. However, the most spectacular feature of the hotel is the […] car service located in the lobby area. They helped us plan our entire visit with a private guide/driver for a really reasonable price. You need only to tell them what you want to see and accomplish while you there, and they will personalize an itinerary from beginning to end, completely worry free! Initially, we were concerned about having a guide/driver who spoke English well enough to understand. That fear was completely dispelled when we met our guide/driver Farid. We can't say enough positive things about Farid. He is absolutely AMAZING! Egyptian born, with great communicative English. He was professional with a genuine interest in our safety and making our first visit to Egypt a lasting memory. Farid was probably by far the best reason to book at this hotel! For him it wasn't just about receiving a tip(as it is for many Egyptians in the business of tourism), surprisingly he declined daily tips and kindly requested we waited to the end of our 4 days with him to determine if we thought his service was tip worthy! Unheard of in Cairo, where everyone is after you for money! If you visit Cairo, Farid is a must hire driver!!! Lisez la suiteAvis véridique Expedia
"lovely friendly staff"
the man in the cafe gave me a free milkshake so that essentially won me over. they also all seem to love a chat.Avis véridique Expedia
"Excellent accomodations"
My husband and I were very pleased with this hotel. We did not experience anything negative like previous reviewers. Our room was clean and comfortable. The shower had more than enough hot water and wifi worked perfectly. We had a nice view of the pyramids from our balcony on the 6th floor. And the breakfast buffet was great. There was such a variety […] of food I can't believe anyone would not be pleased--scrambled and hard boiled eggs, potatoes, Kifta, foul, yogurt (plain and with fruit), a variety of meats and cheeses, bread, pastries, cold cereal, tea, coffee, juice...did I forget anything? We will definitely stay here again. Lisez la suiteAvis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"Hotel as Home"
I felt it like my home considering excellent familiar environment for both of business and stayAvis véridique Expedia
"Horizon Pyramids Hotel"
We were not satisfied with our stay in this hotel. The service was poor, the room was never clean, there was no Wi-Fi as promissed. Would not recommend it to anyone. And it states that the hotel has 4 stars!!!! In the sky???Avis véridique Hotels.com
"Great hotel for a great price!"
This hotel is nice and well equipped, with all of the conveniences i could have hoped for. To say it is 4-stars, I feel, is pushing it. However, it is at least 3.5-stars, and perfectly nice. My room was clean and my shower was hot, what more could I really hope for? The breakfast buffet is adequate - not the best I've ever had, but better than many […] I've had for this price. The house-keeping staff is good - didn't clean as spotless as other hotels, but adequate, again, for the price. The hotel staff is VERY friendly, and I was very happy here. One note - this hotel is on one of the busiest, noisiest streets in Cairo. It didn't bother me in the least. I've spent a lot of time in Cairo, and know that the city in general is noisy and crowded. However, if this sort of thing bothers you, stay somewhere else! It would really be unreasonable to stay anywhere on Pyramid Street, and then complain about "noise." Lisez la suiteAvis véridique Hotels.com
"Okay for a quick stay. Pyramid view sort of."
This hotel is affordable and situated on a busy street. It is good for a base for a day or two and has free wireless internet which is great. Rooms are clean and comfortable but the restaurant is a NIGHTMARE! Luckily, there are some restaurants nearby so you can avoid the restaurant all together. You can see the pyramids at a distance... or at least […] part of them from some rooms. Lisez la suiteAvis véridique Hotels.com
"OK"
My hotel stay is a bit partial because I stayed at a partner hotel a few nights earlier and even though the other hotel's rate was about five U.S. dollars more, it was head and shoulders above this one. I would not recommend this one only because I would recommend the other hotel, which is run by same management.Avis véridique Hotels.com
"About what you would expect"
Well, this is a fairly inexpensive hotel and in general this is reflected by the hotel itself. Rooms are a reasonable size and clean but TV channels are limited and hotel services are limited, sufficient for an experienced traveller. The hotel taxi service is good and fairly priced with drivers who know their way around - hotel shop is however very […] expensive considering the quality of items on sale, even without haggling the same items can be bought for about half the price elsewhere. Lisez la suiteAvis véridique Expedia
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