Kenzi Club Agdal Medina All Inclusive - Marrakech

rien a dire sur la qualité de l’hôtel le service impeccable et l’hôtel super .Peut être un petit bémol sur les repas :un peu plus local aurait été mieux .A conseiller .Attention aux taxis (comme dans tous les pays) .Aéroport - hôtel maxi 10 Euros .

hôtel un peu loin de la vieille ville mais des navettes gratuites sont mises en place. accueil sympathique et personnel compétent. dommage que la piscine soit si froide. equipe d'animation disponible. les buffets sont vraiment variés et pléthoriques.

Tres joli Hotel, particulièrement pour les familles. Les enfants sont ravis. Mais la nourriture laisse a désirer !!!! C'est vraiment infecte et tres répétitif!! Pour les mêmes dépenses ils pourraient faire un effort en goût et en variété.

Hotel de tres grand standing pour un all incluse, rien n'est laisse au hasard, dirige part des personnes tres competente, le personnel est d'une tres grande gentillesse et n'attend pas le pourboire ce qui est rare, l'equipe d'animation a la hauteur sejour a refaire je le recomande vivement, nous partons deux fois par an et je dois dire que c'est la […] premiere fois que je trouve un hotel ou il n'y a rien a redire. Merci. Pour cette semaine tres agreable a refaire in challa!!!!! Lisez la suite

Grande qualité de l'accueil. Personnel disponible et attentionné, particulièrement avec les enfants. Séjour en période de basse saison, sans aucun problème d'accès aux prestations. A recommander sans réserve.

l hotel est bien entretenu ,sympathique a vivre le personnel est acceuil les repas sont tres correct ,le repas du nouvel an plutot reussi ,bon acceuil, bon repas, bonne ambiance Cela a donner des vacances agreable et un reveillon tres agreable

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Hôtel très agréable avec de bonnes animations , un personnel très sympa et un choix varié aux repas . La navette gratuite permet d'aller a se ballader au centre ville quand on veut . Par contre le Spa est un peu chère pour ce que s'est et la gérante n'est pas très agréable . Mis a part ça l'hôtel est magnifique et je vous le conseille .

Sejour très agréable. Hotel de belle qualité, personnel accueillant et compétent, buffets très copieux et variés, spa de grande qualité. Hôtel a essayer et à recommander. Rapport qualité prix très attrayant. Bravo

Très bonne hôtel et jolie. Pour le all exclusive la bouffe est bonne mais un peu répétitif. Le bémol c'est que la salle de fitness ainsi que la piscine intérieur et le hamman est payant. Il est un peu loin de la médina mais il y a la navette du club qui est très bien.

Nous avons passé, avec mon épouse, un excellent séjour d'une semaine dans cet hôtel, courant octobre 2011. Les prestations d'hébergement et de restauration étaient d'un haut niveau pour une formule "tout inclus" ,et les animations et les activités proposées nombreuses et de qualité . Située au sud de Marrakech, c'est une vaste oasis pour la détente.(Certains […] pourraient regretter l'éloignement de l'hôtel du centre de Marrakech soit à environ 5 kms de la Place Jamaa El Fna. En effet, un taxi ou la navette de l'hôtel (places limitées à réserver à l'avance) sont nécessaires pour s'y rendre). De plus, il n'y a quasiment rien aux abords immédiats de l'établissement. Lisez la suite

Hotel luxueux, très bien entretenu, all inclusive exquis... Cependant, il est regrettable de ne pas avoir ta chaine tf1. Et surtout, j'aimerais expliquer que nous avons perdu des souvenirs achetés au jamaa el fna dans notre chambre, jamais retrouvés!!! Et nous avons été déçus pour le reste de notre séjour par ce manque d'honnêteté...Prévoir des cadenas […] pour tous les sacs! Lisez la suite

Hotel agreable et confortable. A recommander

hôtels.com donne une mauvaise adresse du kenzi. attention ce c'est pas situe dans le quartier de l'hivernage mais bien plus loin.

L'hôtel est tout simplement parfait pour passer de très bonnes vacances et se reposer. Les chambres sont magnifiques et très bien entretenues, les repas plaisent à tout le monde (différentes sortes de tajines, woks, pâtes, pizzas, grillades...), il y a un grand choix de boissons (aux repas on vous sert directement des bouteilles de vin), la piscine […] chauffée est très appréciable et surtout tout est très beau. Les serveurs sont extrêmement serviables, sauf peut être au bar de la piscine où le service est très lent, et le personnel de l'accueil sera toujours là pour plaisanter. La navette gratuite vous emmènera au centre ville sur la place Jemma El Fnaa, il suffit de la réserver la veille. De même pour votre retour, il suffit de réserver une navette gratuite jusqu'à l'aéroport à l'heure que vous désirez. Sinon, dommage que les finitions ne soient pas parfaites, ce qui fera mal vieillir l'hôtel par la suite, et que les animations soient si light (le programme d'animations n'est pas vraiment respecté, sauf si vous avez une passion pour la pétanque). Heureusement il y a l'aquagym, les cours de cuisine et les courts de tennis. Attention les tables de ping pong se situent près des wc, difficile d'y jouer longtemps sans avoir des nausées. Les animations le soir sont un peu trop répétitives, seulement des spectacles de danse, et concernant la piste de danse toujours les mêmes chansons, dans le même ordre, tous les soirs... Sinon le concept du bar lounge est original. Attention évitez le spa!!! Nous avons fait un massage relaxant de 30 min ( environ 25 euros/personne). Les masseuses n'ont pas arrêté de pouffer de rire entre elles, cela a duré 15 min (elles avaient mis un chronomètre pour elles), puis 15 min laissés dans le noir pour nous "reposer", et c'était terminé! Une grosse arnaque!! Surtout que le lendemain elles sont passées dans le club proposer des massages gratuits... Lisez la suite

excellent hotel. proche de la perfection. dommage que la météo ne fut pas au rendez-vous du 9 au 13 mars 2011.

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Me and my wife stayed here for 5 nights and it was great. Food was excellent and staff were always friendly and created a great atmosphere. Special thanks to Mia who went above and beyond at all times and was always keen to help and offer advice. I would recomend this hotel to couples and families. Good if you just want to relax. Also hotel has activities […] such as dance sessions, archery, table tennis, tennis, basket ball court. Lisez la suite

Nice hotel. Nice surroundings. A good area for relaxing. One pool was heated. The food was moderate. The service was non-existing. The shuttle bus service didn't work at all all, only two minibusses leaving every one hour, and if you were lucky to get a seat, you had to return from the city one hour later.

I stayed here for 3 nights & could easily have stayed for 3 weeks and would love to return. Could not find fault with anything in the hotel. The food was lovely, with a huge amount of choice. The room & it's bathroom were very spacious-amazing shower too! All staff were very friendly and made an effort to speak English. We were fortunate to be there […] for Valentines Day & didn't think it would be acknowledged but the hotel & staff went to a huge effort & expense to decorate the hotel & restaurant which made it very special. I went as part of a couple but have a son who I would have no hesitation taking there & know he would love it too. The shuttle to the centre was very handy but at busy times it's best to book a day ahead I possible. Taxis were easy and cheap to get there & back instead if it is full. Lisez la suite

We booked this hotel because of good feedback on various sites. It was exactly as we would have expected.Minor issues (e.g. a delay at check in and confusion at the spa) were well-handled by the reception team. Please note that the 'spa credit' shown on the website is actually just use of the steam room for 30 mins and cannot be used as a credit towards […] other treatments. The buffet style food was certainly good enough although a bit repetitive and not always as hot as we like. the pool areas were fabulous and the gardens and all other facilities were immaculate. One of the smaller outdoor pools is heated in winter but the indoor pool in the spa was freezing. The mini bus service into the town centre worked well for us. We mixed our stay between this hotel and a Riad in the centre of the Souks and thought this was a great way to appreciate Marrakech. Lisez la suite

Very good service, room clean. Food OK for all inclusive but nothing brilliant. Is well out of town but hotel does run a free shuttle so not too bad. Pool area really nice with masses of sunbeds. Overall, well worth it.

The staff is absolutely amazing. A big cadeau especially for Yassir. One of the coolest persons i've ever met. The entertainment show at nights were mesmerizing and the dances were nice. The best all-inclusive hotel, i have been to. The rooms are spacious and clean - and we had new towels and they cleaned our room every day with nice flowers over the […] bed. The food was good - i like the morning buffet with own made omelets. The majority of the guests at the hotel speak french - but everybody seems to be nice and smiling. The shuttle service is very nice and can be arranged at the reception. We had an amazing one week at the hotel, and I will recommend this hotel to everybody who wants relaxation and good value for money. Love from Denmark. Lisez la suite

the hotel is very good and the food also

Great hotel, well kept, friendly staff. Good entertainment over the new years eve period we spent there. Rooms and service were very good as well. One slight issue would be that we did not always get piping hot water in the bathrooms but this was not a big deal to be honest.

Positives: Pool area very nice with a number of double bed loungers, the All Inclusive wine is nice, free shuttle to main square, all staff spoke English well and Morrocco weather early Oct was ~30degrees! Negatives/Things to think about: Buffet food was not labelled so a struggle if vegetarian or fussy eater, might be an idea to brush up on a bit of […] French, remember All Inclusive finishes at 11.30pm and if an all girl group you may have a bit more friendly attention from waiter and bar staff! Lisez la suite

Excellent resort for relaxing stay. Great swiming pools and nice staff ready to help and entertain. The all inclusive formula is generous. Food quality is fine. The resort is located in an area far away from city center but a shuttle is provided free of charge by the hotel. Very convinient for both family and romantic stays.

The hotel is very nice, some of the staff was very helpful but most of them need alot of training in customer services, I stayed for four days in a suite the shower curtain fell down and I ask for it to be fixed three times nobody came, everyone speak French so communication was poor, front desk staff was very unprofessional, aggressive, rude, one even […] put the phone down on my wife when she explained that she ask for clean towels three times and over two hours she was still waiting. Spa is a rip off, we asked for a cup of tea at the snack bar he gave us in drinking Glass, when I ask him for a tea cup he said they were all dirty, I complain to the manager, the waiter try to deny it.I Think the hotel has alot of pontentials but they need to work a little harder an training there staff at least 50% of them, it's ashame because there was some really nice things about the other 50% of staff. Food was really good and hotel was really nice, but in order to achieve a 5 star alot of improvements need to be made, I suggest they look at countries who are more experience in this kind of tourism N Lisez la suite

Hotel opened April 2010 and is an all inclusive resort hotel. There does not seem to be any facility to pay for anything other than spa treatments so I guess that all inclusive ( which we went for ) is the only option here. I would rate the hotel at 4.5 star on a European grade basis but it would be fair to say it is a 5 star for Morocco. The resort […] operating language is french but staff all seemed happy to speak English on request. The facilities are top class. Great spacious rooms ( we went for a suite as we had our two kids with us ), good spa with treatments at a fair price and excellent pool areas. All inclusive food presentations were top class, with practically everything you could want on offer, and no restrictions on wine, beers or cocktails. In all the hotel had the same feel that Dubai did about 8 years ago and is priced below what you would expect to pay for this quality in most parts of the world. I recollect hearing that the hotel is a 10/15 minute walk from the city centre ( Medina, souk, kasbah etc ). If you could walk in 15 mins you should qualify to represent your country at the Olympics in London !! . The walk in in truth more like 1 hour as the hotel is on the very outskirts of Marrakech. In fairness the hotel does operate a regular free shuttle bus to city- which we used regularly. In summary one of the best hotels in Marrakech at a fair price. Suited more to families because of the out of town location. Lisez la suite

We were looking for a place to get away from the city life, to just be able to relax in quiet peace,The kenzi club is perfect for romantic gettaways or families without a doubt, this was the most relaxing vacation we have ever had! Everything was absolutely perfect!! thanks to all staff." marrakech is a piece of heaven"

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Je kunt hiet echt ontspannen vriendelijke bediening mooi hotel met in februari verwarmd buitenbad

Välstädat, rent och snyggt.Väldigt franskt, en del personal kunde dock lite engelska. Förutom tennis, basket, wolleyboll, boule fanns även en örtträdgård där man kunde gå omkring.Och en liten inhägnad med fåglar,får,getter,ankor. För att vara all inclusive var vinerna drickbara,särskilt det vita.Och maten god. Kan utan vidare tänka mig återvända till […] detta hotell. Lisez la suite

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todos bien, la comida 00000000

Fantastikt hotell som vi tyvärr bara tillbringade en natt på allt fräsht fatastisk service och många aktiviteter maten höll hög klass enda minuset läget en bra bit till allt men hotellet kör sina gäster dit med buss

Helt i top. Søde mennesker og lækre faciliteter. Vi rejste med 5 børn på 11 til 20 år. Alle havde et super ophold. Selv de mest cool af børnene var med til både dans og vandgymnastik til sidst:). poolen er mega fed, og hvis i har helt små børn er der et specielt område med legeplads og lille pool med lounge telte til hygge. Buffeten er gigantisk og […] helt iorden. Penge eksisterer nærmest ikke i resortet. spa/fitness/frisør koster, men det vidste vi godt på forhånd. Dejligt at slippe for plageri fra børn, og for drikke penge til personale. Det forventes ikke i det daglige. Gratis bus til Medinaen fungerer fint, og vil man sent hjem koster i taxa 60 dir (40 kr). Lisez la suite

Het is een goed onderhouden hotel, kamer is netjes en het personeel is vriendelijk echter niet al te snel. Het enigste waar ik wat op heb aan te merken is het eten. Altijd koud en niet al te uitgebreid.

personal de camareros bien , recepcion mal

This was a very good hotel! I recommend it. Lots of variety of food. Nice activities at the pool. Nice staff, they just need to be a little faster .(generally speaking)

es gab einen regelmässigen Pendelbusverkehr halbstündlich. fussweg denke ich, beträgt 30 min, bus war sehr angenehm und hat immer reibungslos funktioniert. Hotelanlage sehr schön, essen sehr gut und auch landestypisch, wenn gewünscht.

Excelentes espaços exteriores. Quartos com design interessante. A repetir!

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Stayed for 1 week in sept 2010 with my girlfriend. New hotel situated on large grounds - several small buildings. Paid for all inclusive - the food was as expected. Drinks are provided thru the restaurant and 2 bars. Drinks are served in plastic cups from the bars during daytime. Kleen and large rooms. Both staff and the majority of guests spoke French. […] 2 large pools in beautiful surroundings. Free shuttle from the hotel to the Medina. Wifi everywhere. Nice spa, indoor pool and gym on the grounds. Would rate this hotel as a 4-star resort. Friendly and polite staff. On the negative side they could do a much better job giving out or posting information about the hotel and area. It was not easy getting quality info from the staff since I dont speak French. There were no informationfolder or similar items in our room. Our room was located on the far end of the grounds - too far from the restaurant and bars. The minibar-fridge in the room was emty - it would have been nice to have some softdrinks available. Lisez la suite