Avis d'un client Hotels.com envoyé le 27 févr. 2013
Ce client n'a pas laissé de commentaires.
Avis d'un client Hotels.com envoyé le 27 févr. 2013
Ce client n'a pas laissé de commentaires.
"Séjour new york"Avis d'un client Hotels.com envoyé le 25 févr. 2013
Hôtel très bien situé. Chambre petite mais très fonctionnelle. Cloisons peu épaisses mais les journées sont tellements crevantes qu'on dort très bien. Service sympa. Chambre très propre.
""Avis d'un client Hotels.com envoyé le 24 févr. 2013
Avis concernant le club quarter rockfeller center : Pratique et confortable.
Avis d'un client Hotels.com envoyé le 24 févr. 2013
Ce client n'a pas laissé de commentaires.
Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hôtel.
Une pièce d'identité officielle avec photo et une carte de crédit sont requises à l'arrivée pour couvrir tous frais imprévus.
Les demandes spéciales sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires.
**Ces services pourraient être disponibles uniquement dans certaines chambres (ou logements). Certains services pourraient comporter des frais additionnels.
Spread across the hotel’s entire 4th floor, the Auriga Spa offers 11 treatment rooms, including larger rooms for couples. Between treatments, soothe your senses in the steam room or the hammam, or unwind in the hushed setting of the co-ed AQUA Lounge. You can also refresh yourself in the experiential showers or the small plunge pool.
Named for a constellation in the Northern Hemisphere, the Auriga Spa features 4 signature treatments inspired by the phases of the moon. These holistic therapies are designed to relax and revitalize your body, mind, and spirit. You can also opt for a quick, 15- to-30-minute treatment, including massage and skin care, from the New York Minute menu.
The Julien Farel Salon, located within the spa, brings a French-influenced approach to hair, makeup, and nail services.
Ai Fiori - Walk up the lobby’s sweeping staircase to Ai Fiori, created by celebrated chef Michael White. The menu showcases the sunny cuisine of the French and Italian Riviera. The fresh pastas in particular have been earning rave reviews. For dessert, try the decadent Baba Au Rhum. Ai Fioiri is open for breakfast, lunch, and dinner. Reservations are advised.
Measure Lounge - Order tapas and a retro-cool Moscow Mule, created with the bar’s house-made ginger beer. The intimate setting includes comfy couches and a central fireplace.
In-room dining is available 24 hours a day.
Across from Auriga Spa, the 24-hour, state-of-the-art fitness facility features Technogym equipment. You can take part in a group class or schedule a private session with a personal trainer. Cool down with some post-workout juice or water from the gym’s stocked refrigerator.
Les frais et dépôts de garantie suivants sont appliqués par l'établissement lorsque la prestation est effectuée, à l'arrivée ou au départ.
La liste ci-dessus n'est peut-être pas exhaustive. Les frais et dépôts de garantie peuvent être mentionnés hors taxe et sont soumis à modification.
Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hôtel.
Une pièce d'identité officielle avec photo et une carte de crédit sont requises à l'arrivée pour couvrir tous frais imprévus.
Les demandes spéciales sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires.
"Luxurious hotel on 5th avenue"
excellentes, un merveilleux souvenir, à part le diner à l'hôtel... prix exhorbitants et quantité très light...Avis véridique Hotels.com
"Parfait"
Parfait, un vrai bonheur à tous les niveaux!!!!!Avis véridique Hotels.com
"Excellent"
EXCELLENT accueil et service tout au long du sejour. L'hotel est tres bien situe avec de nombreuses possibilites de se restaurer a proximite. La chambre etait grande (la salle de bains aussi, avec baignoire et douche), tres calme, avec un excellent niveau de confort (y compris mini-bar, cafetiere nespresso, etc.).Avis véridique Expedia
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"PARFAIT"
nous avons séjourné 4 nuits dans cet hôtel et tout est parfait, l'accueil, la gentillesse du personnel, la conciergerie parfaite, la propreté.... Je recommande à tous le Setaï!!!!!Avis véridique Expedia
"PARFAIT"
LE TOP DES HOTELS MODERNE, SUPER SERVICES, CONFORTABLE, BIEN PLACÉ ET BON RAPPORT QUALITÉ/PRIX. LE SERVICE GRATUIT D'UNE MAZERATTI POUR VOUS EMMENER OU VOUS VOULEZ DANS NYC ET PUIS LA TÉLÉ INCRUSTÉ DANS LE MIROIR DE LA SALLE DE BAIN : C'EST UN GRAND KIFFE !!!!!Avis véridique Expedia
"very average 5* hotel"
if you are looking for a real five star hotel with great location and service then check out the Four Seasons or Mandarin Oriental most of the rooms at the Setai do not have a view, we had to upgrade ourselves to the best room they have for a partially good view. they do try hard to please the customer but are not exactly five star efficient service very […] average hotel, nothing spectacular Lisez la suiteAvis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"Setai Hôtel, trèsbien situé"
Superbe hôtel, les gens sont très accueillant. Très bien situé, approximité de tous. Superbe belle chambre, service de SPA complet dans l'hôtel. Je n'ai manger dans l'hôtel, restaurant nouvellement ouvert.Avis véridique Expedia
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"Great physical Hotel totally unacceptable service"
There wasn't a single request. that was followed up on. Ordered champagne for check-in (not done ) Asked to be considered for an upgrade told my reservation was flagged for upgrade (not done) Called down for more coffee for Expresso machine took over 1 Hr. Carpet in room Stained, hard wood floor scratched bathroom lighting so insufficient you couldn't […] shave or apply make-up Asked to discuss my concerns with Mgr was told not available in a meeting. This is a Beautiful Hotel that has LOST it's way as far as Customer Service Lisez la suiteAvis véridique Hotels.com
"You pay for your comfort"
One of the best hotels I've been to in NYC.Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"Excellent"
It was our wedding night and the service and staff were outstanding. They upgraded our room and provided us with flowers and champagne. The room was awesome.Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"I love it"
my 3rd stay at the setai and i really love the hotel.Avis véridique Hotels.com
"What A Classy Hotel!"
The staff were so personable and helpful. The room was very comfortable. I really had a great time here and would definitely stay here again.Avis véridique Hotels.com
"WELL WORTH THE MONEY"
We stayed for 3 nights in March 2013. Arriving at 11.00pm, we were welcomed warmly, upgraded at reception, and taken to our room. Significantly larger than a typical Manhattan hotel bedroom the facilites are excellent - good linen on the bed, flat screen TVs, Nespresso machine and so on. The hotel is a genuine five star product, the only downside is […] that it doesn't have a lobby which impresses like some of the old-style 5* New York hotel. But I'd rather have the space in my bedroom than the lobby. Lisez la suiteAvis véridique Hotels.com
Room service was not so good. Spa center is very badAvis véridique Hotels.com
Réponse de la part de Langham Place, Fifth Avenue Dear Guest, We appreciate your comments and truly regret that you did not find our room service and Spa satisfactory during your visit. We would greatly appreciate receiving additional details, if possible. Thank you and kind regards.
"Perfect positioning and great service"
Save up and stay here. They even have a hotel car (Maserati) that we used on an number of occassions to save out feet and stave off the cold. The 'Personal Assistants' made a number of great recommendations for places to eat, including Penelope's and the Brooklyn Diner for breakfast and Rosa Mexicano for dinner (great Margaritas) and Max Brenner for […] chocolate of all kinds! We stayed in a Capella Double Double. Tons of room for four of us, very large bathroom. Could do with a little bit more storage space in the Dressing Room but I'm being picky! Lisez la suiteAvis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"Great location great hotel amazing beds"
Just as expected from setai, great! Great rooms, v comfortable bed and perfect bathroom Loved it all.Avis véridique Expedia
"Convenient location"
Setai hotel located in 5th avenue which is a very convenient location.The Empire State Building, Time square, Theater district, Rockefeller center are in walking distances.. The room we have stayed is wonderful, huge bed, and lovely kitchen with Espresso Machine. Especially after a day visiting around, the spectacular room gave us a comfort, relaxing […] rest.. and the staff of the the hotel are kind and helpful too.. we wouldn't mind to visit them again. Lisez la suiteAvis véridique Hotels.com
"Good business choice"
The Setai is well located and is perfect for business trips. The rooms are large and modern.Avis véridique Hotels.com
"Don't stay anywhere else!"
Cannot recommend the Setai 5th avenue highly enough. The rooms are amazing, the staff are amongst the best I have come across, and the location in Mid Town is perfect. You simply cannot go wrong staying here. The only downside is the cost of room servicing which is extreme, but it doesn't diminish the quality of the hotel at all.Avis véridique Expedia
"Hmm a bit over priced"
I think its just a little bit over priced, the stuff members are all well trained, room is comfortable, location is perfect, but I do notice lack of stuff member problem a bit on my arrival and departure, and the wifi system downed during visit made my experience in this hotel not that great cuz this kind of thing should not happen in a hotel like […] this. Lisez la suiteAvis véridique Hotels.com
Réponse de la part de Langham Place, Fifth Avenue Dear Guest, We truly apologize for any inconveniences caused to you during your visit with our WiFi system. We have experiences in the past which we have now rectified. We appreciate your patronage and hope to have the pleasure to welcome you back in the near future. Best, Anne J Maurice
"Christmas in NYC"
My husband and I stayed here for 5 nights over Christmas 2012 and we cannot say enough positive things about our time at the hotel. The rooms were very clean, comfortable and bright with nice, large windows (they had blackout curtains though so sleeping was not difficult). The housekeeping was impeccable and we loved the turndown service at night- the […] "homemade" cookies left for us were a great touch. The staff was very friendly, accommodating and helpful, not superficial or pushy. The complimentary in-room mini bar was stocked daily with pop and water and my husband loved the Nespresso machine as well. The hotel bar with the live jazz was a relaxing place to have a night cap after spending the day touring the city. Finally, the location of the hotel is ideal and super convenient too for walking to anything that you would want to see in Midtown, the Garment district and beyond. All in all, we enjoyed ourselves immensely and would highly recommend staying here to anyone! Lisez la suiteAvis véridique Expedia
"Great job!"
The hotel was very nice and the staff was eager to please! We thoroughly enjoyed our stay!Avis véridique Hotels.com
"Great Hotel"
I loved staying at this hotel! The amenities were wonderful. They offer complimentary pressing service upon arrival, free shoe shine every day, along with fully stocked beverages (water, sparkling water, and sodas) every day for free, no charge for wifi or fitness center. Plus, the hotel bar was quite a scene and the restaurant is unbelievable. The […] location was perfect for me as well central to everything. Lisez la suiteAvis véridique Hotels.com
"Great modern hotel with family"
The staff were helpful, responsive and friendly. I love the location of the hotel. I can go up and down the city in 15 minutes by cab.Avis véridique Expedia
"I highly reccomend the SETAI"
The SETAI was a fantastic hotel and the staff was excellent. The location is located in a perfect spot to access all major uptown shopping and sights by foot. If we did not feel like walking, they were happy to give us a ride in the house Maserati. The staff was extremely helpful and very kind to my family and I. I am a person who rarely stays in the […] same hotel twice. Without doubt, the SETAI will be my New York home. Lisez la suiteAvis véridique Expedia
"Biggest Rooms in the City"
The biggest rooms I've ever seen in a NYC hotel, with the highest ceilings thrown in for good measure. Very quiet, despite the 5th avenue location. The location isn't the most exciting part of town, but it's extremely convenient to Macy's and a short walk to the theater district. Excellent Michelin-starred Italian restaurant on the 2nd floor. Staff […] very friendly and helpful. Feels like a boutique hotel despite the size. Lisez la suiteAvis véridique Expedia
"central to downtown sights"
extremely friendly, actually upgraded our room to accomadate another person and flexible on check-in/outAvis véridique Hotels.com
"Perfect Place to Enjoy NYC"
This hotel has it all: lovely large rooms (ours even had a washer/dryer), great bar, fantastic restaurant, super spa, terrific location and wonderful staff.Avis véridique Hotels.com
"Brilliant"
Just felt really comfortable here, especially as we had a toddler with us. The location was great.Avis véridique Expedia
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"Huge suite & gigantic tub"
Although the lobby and public areas of this hotel do not have the space and decor of many high end luxury resorts the real reason to stay here is the incredible suites. We booked a one bedroom with a small living room that included a kitchen and breakfast bar. The 1050 sq foot suite was like a modern yacht with lots of wood fixtures and panels. The […] bedroom was huge and included a 26 'x 11' sleeping area, a large marble bathroom with a gigantic tub that could fit two with ease, at least three closets as well as a washer & dryer. Our view from the 25th floor was unobstructed by tall buildings and the East River was partly visible. The Chrysler Building and other towers were just to the north and lovely at night. Large floor to ceiling windows that could be opened slightly were a welcome surprise and clever cantilever design. Outstanding and attentive staff meet your every request. Sleep in and have the room service breakfast! Don't miss Keens Steakhouse next door and The Morgan Library one block away. Lisez la suiteAvis véridique Expedia
"Great hotel and staff"
We stayed here during Hurricane Sandy and we could not get over the friendliness and professionalism of the hotel staff. They have to be the nicest staff in a hotel we have ever come across. Not staged or phoney and couldn't do enough for you. As a result of the hurricane the power was out in a lot of New York, the hotel staff, whilst extremely restricted […] as to what they could do to make everyone feel comfortable without power, sprung into action with back up plans to ensure all guests were looked after. There was a skeleton crew on during the hurricane who worked extremely hard and whilst they were exhausted still managed to go beyond the call of duty. The hotel is very luxurious and we will more than happily stay here again. What a wonderful experience! Lisez la suiteAvis véridique Expedia
"First class staff"
We stayed during huricain Sandy. All power went out due to no fault of the hotel therefore our stay was not quite the five star expierance that we were looking for. We booked on a discounted deal therefore did not get a room with a view this was a huge disappointment, if I was to stay again I would pay the money and insist when booking that I was going […] to get a room over looking the empire state building. My wife did not like the poor lighting in the bed room. Lisez la suiteAvis véridique Expedia
"Uncommitted staff"
Flocks of hair in bathroom and powder room that did not get cleaned up during our 3 day stay.Avis véridique Expedia
"Love The Setai"
The Setai is a Beautiful modern hotel with great staff. The restaurant ambiance was lovely and the food was wonderful. The only downside was our room not being ready when we checked in at 4. We would definitely stay again.Avis véridique Expedia
"Amazing hotel if your last name is Geko"
honestly it is a quality first rate hotel of that there is no doubt, however its bland , corporate and lacks any kind of soul, nothing but people in suits. The decor although modern is bland you dont walk in and say "wow" this place is amazing like say the Venetian in Vegas. This place proves that you cannot simply throw millions of dollars at something […] and come up with "The Best". Also unless you are above the 10th Floor with Richey Rich and his pals forget about any kind of view, unless of course a concrete enclosed yard surrounded by boarded up windows is your thing. The dissapointment you will feel is not unlike how I felt when I set foot in Century 21 after reading the review which said "amazing shopping experience" TK MAXX?????????ugh No sorry stayed in plenty hotels around the world but to this one I wont be rushing back to. Lisez la suiteAvis véridique Expedia
"Great weekend getaway!"
I ordered a suite for our 15th Wedding Anniversary. My expectations were a decent room with a small living space. When we walked in I could not believe what we got! A beautiful foyer with a 1/2 bath. A large living area with an open kitchen with large corner windows overlooking Fifth Avenue. Then off the living area was a nice sized bedroom with a grand […] bathroom (large shower and tub). We even had a washer and dryer. The decor was very simple but elegant contemporary. This place was unbelievable and definitely exceeded my expectations! We will be going back!!! Lisez la suiteAvis véridique Expedia
"Great Hotel"
Great location and facilitiesAvis véridique Hotels.com
"Spacious suites"
It was awesome. I felt like I'd borrowed a billionaire's condo in the sky for a few nights. Our suite was enormous, outfitted with everything we could possibly need (inc. a washer and dryer) and has amazing views. It was a great location right on 5th which made getting around really easy. Plus, the staff was the best I've ever encountered at any 5 star […] hotel. I'd highly recommend the Setai except I kind of want to keep it a secret! Lisez la suiteAvis véridique Hotels.com
"First Rate Accommodations!"
Our rooms were not ready on time, but the rest of our stay was fantastic. The hotel is beautiful, and the rooms are exactly what we expected and saw on the hotel website. Hotel is a few blocks from the Empire State Building and the NY Public Library. . . plenty to see and not far from most sights around town.Avis véridique Hotels.com
"Good Hotel for one night stay"
The Hotel was very nice, the bed was a king size, not very comfortable. No I Pod docking for charging. Was not a 5 star hotel.Avis véridique Expedia
"Midtown Magnificence"
Very accommodating. Upgraded our room for no reason of which we know, and it was very large and modern. The hotel is in the middle of everything and couldn't have been more conveniently located. Staff very professional.Avis véridique Expedia
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