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Situation
Sur la plage de Virginia Beach, Palm Grove Hotel & Suites se trouve tout près de Virginia Beach Convention Center, Virginia Aquarium and Marine Science Center et Neptune Statue. Ocean Breeze Waterpark et Croatan Beach se trouvent également à proximité.
Caractéristiques de l'établissement
Pour vous restaurer, cet hôtel au bord de la plage propose un café. L'accès gratuit à Internet haut débit avec ou sans fil est disponible dans les espaces communs ; de plus, un poste informatique se trouve sur place. L'établissement propose une piscine extérieure en saison, une laverie et un coffre-fort à la réception.
Chambres
Les 92 chambres de l'établissement Palm Grove Hotel & Suites sont climatisées et comprennent des journaux gratuits et un sèche-cheveux. Vous disposez d'un accès gratuit à Internet haut débit sans fil depuis votre chambre. La télévision donne accès aux chaînes par câble. De plus, un bureau et un téléphone sont disponibles dans toutes les chambres. Un réfrigérateur, un micro-ondes et un service de réveil par téléphone sont disponibles sur demande. Un service de ménage est proposé tous les jours. Toutes les chambres ont été rénovées en juin 2012.
"très bon rapport qualité-prix"Avis d'un client Hotels.com envoyé le 20 juil. 2012
Hotel avec très bon rapport qualité prix. Service très courtois, et j'ai eu affaire à plusieurs membres du personnel. La navette n'était pas disponible quand je suis arrivé à l'aéroport, j'ai pris un taxi et le prix de la course m'a été immédiatement remboursé. Petit déjeuner gratuit et tout à fait correct.
"meilleur hotel"Avis d'un client Hotels.com envoyé le 1 janv. 2012
meilleur rapport qualité/prix a virginia beach, tres bien situé, tres propre, bon déjeuné.Hors saison plusieurs petits commerces fermées . Mais de tres bons restaurants a proximité.
"Days inn beach Virginia"Avis d'un client Hotels.com envoyé le 28 juin 2011
Très bon hôtel, bonne situation géographique, et personnel d'accueil très disponible. Les vacances ont été appréciée par tous
Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hôtel.
Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces ou par carte de crédit sont requis à l'arrivée pour couvrir tous frais imprévus.
Les demandes spéciales sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires.
**Ces services pourraient être disponibles uniquement dans certaines chambres (ou logements). Certains services pourraient comporter des frais additionnels.
Palm Grove Hotel & Suites has a restaurant on site.
Les activités de loisir répertoriées ci-dessous sont accessibles directement sur place ou à proximité. Ces activités peuvent faire l'objet de frais supplémentaires.
Sauf indication contraire, les frais ci-dessous ne sont pas inclus dans le prix total de la chambre. Si non inclus, ils seront facturés directement par l'établissement, à l'arrivée ou au départ. Les frais peuvent varier, par exemple, selon la durée du séjour ou le type de chambre réservé. L'établissement nous a communiqué que les frais suivants seront appliqués :
Nous avons indiqué tous les frais dont l'établissement nous a fait part. Toutefois, ces frais peuvent varier, en fonction par exemple de la durée du séjour ou du type de chambre réservé.
Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hôtel.
Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces ou par carte de crédit sont requis à l'arrivée pour couvrir tous frais imprévus.
Les demandes spéciales sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires.
"good stay"
Beautiful room , no problems other than parking being almost a block away . polite staff , helpful . beautiful view . clean .Avis véridique Hotels.com
"motel like"
when we arrived they did not have our confirmation and had to see if there was a room available. The conditions were worse than a motel. The beds were broken with no support curtains were disgusting the door to the balcony would just about open and the railing on the balcony was not sturdy . This hotel needs a lot of work,Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"Loud, out of date, but pleasant staff."
I would not stay at the palms again. It was very out of date, a little dirty, especially the hallway. And extremely loud. We stayed in the pool view room.... Basically it is a pool view if you walk out into the hallway. You don't have a window that looks outside, it looks out on the hallway so you basically had to keep blinds closed unless you wanted […] everyone walking by to look in your room. The front desk staff was very pleasant and efficient. Pool was nice as well. Lisez la suiteAvis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
I was not at all satisfied with the hotel. The carpets in the hallway was worn and filthy. The first room I was assigned to had chipped paint. There was about a one inch gap between the floor and the door. I requested a second room, not much better. Both rooms had hardwood floors. The second door had a glass door leading to the balcony, lock did not […] work only, can only secure with chain lock. Lisez la suiteAvis véridique Hotels.com
"Don't do it!!"
Don't book this hotel - if you like to lock you doors, clean rooms/hotels.Avis véridique Hotels.com
"worst experience in5 years"
I've done about five hundred hotel stays in the last five years and this was the worst ever it took me eight hours to get a roll of toilet paper I finally went downstairs myself it took me 40 minutes to check in with only one person in front of me the air conditioning wasn't working so I had to sleep the balcony door open to get the room below 87 and […] my morning wake up call to get to an appointment never happened. Lisez la suiteAvis véridique Hotels.com
"Personal stay"
Didn't like the fact that there was no closet or carpet on the floor...I also was looking to take a bath and there was no bathtub. I was very disappointed!!! There was a rack for a closet. And the door for the balcony was very, how do I say it, ghetto.Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"good"
It was ok .oceanfront was nice.ppl there very nice.Avis véridique Hotels.com
"Broken locks"
While the staff was doing their best to correct problems, this hotel was not a great place to stay. It was very convenient, but we had issues with the door locking which made us late to a wedding. In addition, we had 2 additional issues with non-working door locks and loud neighbors. If you are looking for a cheap place, this is it. If you are looking […] for any level of ease and comfort for your trip, spend the extra money for a nicer hotel. Lisez la suiteAvis véridique Hotels.com
"Average hotel in area"
The hotel is in a great location. It could use a few up grades, renovations, and maintenance done by a professional. The beds were comfortable, linens were clean, and the whole room was in order. I was looking for a really expensive hotel or a cheap one but given the location and all this one was ok. Nothing amazing just the normal hotel that needs […] alittle fixing up. Lisez la suiteAvis véridique Hotels.com
"Had a great time"
The ladies working there were great they didn't give us a hard time at all if we needed anything we got it right away we stayed in a non renovated room which was still great we had a room with a jacuzzi and a great balcony the only thing we didn't like was walking through the first floor how bad it smelt like old cigarettes but after the first day it […] seemed to be under control we stayed for five nights it was a nice little trip and it was off season but a lot of places were still open Lisez la suiteAvis véridique Hotels.com
"No, just no."
Urine still in toilet when we walked in. Upkeep of the hotel was pretty bad. One of the beds was completely sunk in in the middle. Luke warm water for morning shower. Only good thing was the staff were excidingly nice, and helpful.Avis véridique Expedia
Need to update information about rooms, rooms should be better maintained. Holes in the wall are unacceptable, it makes the hotel look bad. Staff was very helpful.Avis véridique Hotels.com
"its ok... if u have less budget"
I didnt find parking at the first time, 30 min takes to find the parking, no person over there to help me find the parking, i thought my room will be at least 2nd floor so that i can see the ocean clearly from my windo, but it was in first floor , i was so unhappy about that.... receptionist was good , helpfull, hotel in total not looks so clean ...TV […] is so small and broken at the side, but it was running.. i expect more.... anyway , if you have less budget u can stay..... not so bad.... Lisez la suiteAvis véridique Expedia
"Very disappointed but understood price"
Still halfway under renovation. Was visIble mold on wall in my room, drywall not finished completely, paint not done completely, carpets coming up in halls, no coffee maker or hair dryer in my room but hairdryer in our other room. We had no other seating room other than beds but other room had chair & table, we had balcony chairs other room did not. […] Found two used washcloths in shower and old soap! Found hair in bed and lots of sand which leads me to believe sheets were not changed! Lisez la suiteAvis véridique Expedia
"lonely !!!"
The parking lot was across the street. The room have a wierd odor to it. There was not enough towels. was close to everything on the strip.Avis véridique Hotels.com
"it is what you pay for"
I did not like the room, however the view of the beach made up for it, and made it plesant. I was also very inspired to sight see then stay in the room all day.Avis véridique Hotels.com
"Nice"
It was nice except the pool was dirty. We enjoyed the beach front view.Avis véridique Expedia
"craphole in a great area"
I think the hotel should be closed during renovation. After staying 3 nights at the Quality Inn (8th st), and choosing an extra night at the beach with this hotel (Palm), the ONLY advantage is that we got an extra day at the beach. The hotel is a dump. The outside looks fabulous, and the pictures online must've been from when it was just open, because […] the room we got looked nothing like the picture we saw. While my husband was on the phone making the reservation, I saw the reviews online, and thought maybe people were just overly picky. That is not the case. Trust the reviews. The morning we left, there was a roach on the front of the refrigerator, which helped with getting our butts on gear to get on the road. The shower has no shelf, so you have to place everything on the floor of the shower. There is nowhere to really put ANYthing. The windows were dirty. The floor has some sort of black dust all on it that made our feet look fantastic after walking on them all day. The microwave was dirty, along with the refrigerator. The hotel "staff" leaves much to be desired. I think kindergarteners could do a better job of customer service. Overall, the location is fantastic. The outside of the hotel is nice. So if you can stay in this hotel without actually having to stay IN the hotel, then you will be doing great. The Boardwalk, Dolphin Inn, and Country Inn & Suites are your neighbors, so try to get a reservation there instead. Lisez la suiteAvis véridique Hotels.com
"Please READ my review!"
This hotel is absolutely horrible. I wished I would have gone with my first instinct. Although I read the previous remarks before I confirmed my stay, I tried to give this hotel the benefit of the doubt since those remarks were a year old. Nothing about this hotel is worth your money. It smells and it's dirty. Please search elsewhere.Avis véridique Hotels.com
"Never going back!!!!"
I thought it was the worst, to be so close to the beach, u would think it would be better but I hated everything about it n I'm never going backAvis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"Bad place to stay"
Very close to the ocean and stores but as staying there is one thing. They had no air in rooms , no towles then they moved use to a onther room still had the same problem and they had roaches, they didnt give me any money back all they did was we can up grand you to an ocean front they should have done both never stay there again.Avis véridique Hotels.com
"Upset"
They charged me $5 to reserve a room for a specific rates and when I went to the hotel they said it was another that was totally different. In the end I went to another hotel.Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"Palm Grove = DUMP"
This old and unkept motel had no soap, thin small towels, a machine-but no coffee supplies. The refrigerator didn't work and the railing on the balconey was unsafe as well as one of the cheap plastic chairs was broken. The ice machine also didn't work. Parking our car across the street and behind a strip mall wasn't customer friendly either. Overall- […] the stay there sucked. Lisez la suiteAvis véridique Hotels.com
"Palm Grove Hotel Va. Beach"
I was very satisfied with this hotel.. It needed a few minor upgrades but nothing major that I noticed. Would recommend to others and will definitely stay there again in near future..Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"Please beware...."
This hotel is located close to the beach, however, the pictures on the website are misleading. The hotel is old, the smell of the hotel concerned me. Old everything...the bed was uncomfortable &elevators hardly worked...I wouldn't recommend this hotel if you want a nice place to relax. If you just want a place to drop your bags off and leave... it […] works. Lisez la suiteAvis véridique Hotels.com
"palm grove"
My stay was nice, close to the beach. My information was not found in the computer ant i had a print off ststement byt hotel couldn't go by that. Had a hard time getting into my room, the key didn't work so after 20 min we were offer another room then while this was going on another guess was tring o get my car towed. the room was ok, it was clean but […] very hot the man at front desk said there wasn't anything he could do, the air didn't work in the room, the shower keep putting out cold water and the parking sucks we had to drive around for an hour for a parking space due to the hotel space was gone. I even wrote down tags of the cars that didn't have a palm grove permit in their windshield and the man at the desk just put the list into the trash i went across the street and assk the other hotel could we park there for the night, i explain i was from out of town and didn't knew the area and they allow me to park without any problem. NEVER AGAIN I SAY, YOU GET WHAT YOU PAY FOR. Lisez la suiteAvis véridique Hotels.com
"The WORST STAY EVER."
I had a late check in. I came in to the hotel at 3am and no one was at front desk. i called many times and the phone just rang no one answered. i went around the hotel looking for someone that works there and no one was there. finally at 415am i seen the front desk guy name Paul come out of one of the rooms. I asked him why no one at the front dest […] he stated another guest had an issue i said ok but you came out of the hotel room and i was waiting in front for over an hour. The room i booked should have had a ocen view when he finally got my room he had to manuelly open it and it was pure mold in the room all over. smelled like mold and the carpets was wet. i asked for another room he went to check and every room he provided in the system it stated it was free but i got the rooms they had guests in them. i finally gave up on ocen view and picked a regular room. When i was checking out another front desk person clearly young and had all his friends in each hotel room. There was parties thru out the hotel and im guessing none was paid. Overall my stay was horible. the hollways was dirty and the paint was chipping the elivator didnt work. The pictures i seen on site was not the hotel i stayed in. The pictures showed clean and nicely done rooms and hollways and that is not what i received. Lisez la suiteAvis véridique Expedia
"Not impressed"
Front desk staff was not helpful at all ...parking was limit and have to pay $15 parking somewhere else. (They let us park at the next door hotel that I found out myself, but the staff said parking extra about 2 blocks away...) if you come back to the hotel in late afternoon it mean you have to pay for parking...Avis véridique Expedia
"We will stay there on our next trip to Va Beach"
When the clerk asked if he could help me I said "I have reservations thru expedia" he excused his self from the people he was talking with & began my check-in. After a 4 hr drive it was nice to be in our room in less than 10 mins. Our room was oceanfront. It was roomy, clean & had wonderful views. The parking is the only drawback...its across the street […] :( Everything you could possibly want is with-in walking distance...food, drinks, activities for the kids...funhouse, carnival, miniture golf. Lisez la suiteAvis véridique Expedia
Les avis et notes fournis sur ce site traduisent les opinions subjectives de nos clients et fournisseurs, et non celles de Hotels.com. Ni Hotels.com ni les parties mentionnant leur avis ne peuvent être tenus responsables de préjudices, de quelque nature que ce soit, résultant des opinions exprimées.
