Starmark Vacation Homes - Celebration

The responsible manager (night time) did not know about our arrival but quickly found a solution. Nothing negative to say about the house rented: good quality and very clean installations. Very well equiped: stove, refrigerator, complete laundry, 4 TV with cable and free wireless internet, very nice pool, playground, etc. Need just to improve communication […] between Expedia and this company. Anyhow we are very satisfied about our rental and location in Kissimmee, FL. Lisez la suite

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Wonderful home!

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Didn't stay there the people was awful and keep want more and more money

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Great size house for six adults to stay....little cold to use the pool but it was there and right out side the sliding door....close to disney but need a car...altogether a good alternative to a hotel, more space, washer and dryer, three bathrooms.....we had a really good time there

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Our vacation home had a stale smell, the bed were not very comfortable. The bedding was outdated. Not all the lights worked as they were burnt out or did not have a light bulb. The same lock box code is given to all guests. The rug in the living room was stained. After we returned home, we then received a call from Starmark vacation homes asking us […] how we stained the rug. Lisez la suite

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We were here for 10 nights...further than anticipated from the WDW parks, but not bad. Would be helpful to supply more hangers, and to know exact location earlier than 7 days before arrival. Also, with eight people, more towel racks would be useful. All in all, it worked out fine, though.

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Very good apartment in excellent conditions and with all we need to have a good stay, in our case we fased a problem to access our apartment the first nigt since the access code they gave us was wrong, however next day they resolved this situation. In general terms the apartment was great! And we are considering continue to use it in future vacatio […] ns Lisez la suite

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It was very comfortable. It was like home away from home. The place was very clean and very well kept. I enjoyed my stay and will definetly be looking into booking again.

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The house was the perfect size for our family of six. Unfortunately, most of the consumables you would expect to see were not sufficient. For our 11 night stay, there were 2 rolls of toilet paper, two dishwasher tablets, two garbage bags. There was no dish soap, dish cloths or kleenex provided. I would expect something like laundry detergent to be […] excluded, but all of the other items listed above were not sufficient. We purchased toilet paper, dish soap and dish cloths which were only partially used by the time we left. Also, during our stay, we produced enough recyclable waste, but there were no recycle bins available. Finally, the thermostat was set to 76 F and there was a note saying we would be charged if we changed the setting. Lisez la suite

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First time in a villa and I got to say Starmark Villa's were perfect. Convenient to all parks, shopping and many more attractions that Orlando has to offer. The reason for 4 out of 5 for cleanliness was down to dirty crockery and cutlery left in dishwasher. Not really down to Starmark but the cleaning company they use. Will definitely be using Starmark […] again in the future. Lisez la suite

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This is not the total price in the web site. When I came to the home they said if you didn't give us $129 for home cleaning we will not give the key. Why $129 it's tooo much for cleaning.

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Excellent! Every part of our stay was wonderful. Will book again.

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It was an amazing home to rent!!!!! If you want privacy look no more!! My family and I had a blast in our 5 day stay we enjoyed it soooooo much we are going back in DECEMBER!!

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This was the best place I stayed ever! My wife and son stayed in a Silver home in a lovely private community. The house and landscaping were well kept. There was a pool in the back of the house enclosed in a large attached fence like net to keep the insects out. It was all fabulous. The house was very clean and spacious. Check in and check out instructions […] were very clear. I would highly recommend starmark vacation homes over a hotel or villa. Its nothing like having your privacy in a gorgeous home away from home. Lisez la suite

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When we arrived at 1:00 am, we pulled up to a gated community, before we left for the trip my wife asked what happens after hours and they said someone will be on call, they most certainly are and will call back no more than 2 hrs from when you originally called only to tell you that you are in the wrong area(and we were not) When I finally spoke to […] someone on business hours I complained about not having the gate code and they said that they sent and updated itinerary which I was unaware we needed to wait by the computer, we arrived home today only to find our welcome package in the mail. The rugs were all stretched, the toilet leaked and when asked for a late check out it was not a problem for $50 extra dollars on top of the already $50 dollars they take from you as a processing fee, so be aware that you will be charged on top of what you already pay expedia. The staff seem nice they are quick to blame you for things and the phrase they use frequently is it is wear and tear of the house. The pool was a plus until you see an unfamiliar mexican messing around out back not knowing he is the pool cleaner, a little disturbing when you have children..I would dot my I's and cross my T's before booking with these folks ever again. Lisez la suite

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I was pleasantly surprised! The room was just as the pictures showed it. Very clean. The guards at the gate were extremely helpful and always gave us a wave and a smile either when we were leaving or returning. Close enough to the parks (1/2 hour from door to gate) to go every day, but far enough away not to feel compelled to go. The pool was very pleasant. […] Warm enough to be comfortable but cool enough to be refreshing. I will definitely recommend this hotel to all my friends and family. Lisez la suite

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I had problems with hot water showered with cold water for days. And when I called they told me that I was gona be charged for them to come out and inspect to see what the problem was with the hot water.

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Watch out for the cranes walking around lol. This was our first Walt Disney trip loved it.

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We rented a 4 bedroom home near kissimmee, Florida for a weekend at Disney from Starmark vacation homes. The house itself was fine but the mattresses were of used-thrift store quality. Unbelievable. Super thin, and so so unformfortable. I have stayed in pleanty of cost cutter cheap hotels in my younger years and yet never experienced this low a quality […] of bed. I wish I was being dramatic, but it was really that bad. We contacted Starmark's office and politely explained our problem and they sent out a person who told us that the quality of the homes, beds, furniture was up to the homes owner and they simply left without offering any resolution. Basically a big who cares! I strongly recommend against this company. We have stayed at many rental homes and town homes for vacation with Other vacation home rental companies and never had this problem. This is my first review I have ever given, I am only taking the time because I feel so ripped off. Our entire trip was effected due to no one getting any rest due to the horrible accomidations and a company with terrible customer service. Lisez la suite

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Very convienence to all needs. The gated community is a plus for us.

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Rented a 5 bdrm for the family. It felt like home away from home. Wished the check out time was a bit later but overall we had a grand time. The kids enjoyed the pool and us adults enjoyed not going more than 10 steps to take them to the pool. They keep asking me when we are going back.

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House was beautiful however i got a surprise fee of $150 3 days before me stay for "cleaning " despite the fact that we had to leave the place spotless or get charged for it. Plus after spending the day at Universal Studios my family was really looking forward to relaxing in the hot tub and it was as cold as the pool. I even called and told the office […] about it and got know response. I would not recommend this place to a friend Lisez la suite

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This house i was expecting to be in orlando or in celebration but it was only about 15 min away so it really wasnt a bad drive just a bit of traffic from disneyworld which is expected. We liked the house it was clean, nice quiet neighborhood, alarms on all doors so you know if you child opens the doors especially to the pool. The only downfall to this […] stay i woud say would be not being able to adjust the thermostat. They kept it on 74 so it was rather warm. I would stay at one of their homes again when we return. Lisez la suite

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Stayed in a Silver rated vacation home in Davenport. The neighborhood was quiet and secure, backed onto golf course. The pool area was clean and spacious. The home was spacious, well laid out but needed some upgrading on the furniture, it was well worn, and mattresses lumpy.The home included a dishwasher, but only one small packet of detergent for one […] cycle, one roll of toilet paper, for 6 people for 6 days. I knew I had to buy any food items, but did not realize I would have to provide my own toilet paper or dishwasher detergent.The bedspreads and bedskirts did not appear to be freshly cleaned, there were stains on them that were questionable as to the origin. Overall it was good.Location was a little far from the parks and restaurants that we visited. Lisez la suite

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Our vacation was from Feb. 14 to Feb. 21, 2012. A three bedroom condo. We were very pleased with the condo. Clean, with everything in the kitchen that we needed. Reasonably priced. We enjoyed our stay and would recommend these condos. One suggestion for the owners. The small little bars of soap left in the bathrooms are somewhat of a joke for this level […] of accomodations. Please consider using something bigger than a 1"x 2" tiny bar. A small thing I know. But does stand out. Lisez la suite

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The house was not what i was expecting. It was better. everything was well kept and clean. Very close to all parks and very easy to find when we arrived. recommend a solar blanket for the pool

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The towels were very old and was not very clean. NOT A GOOD NEIGHBORHOOD FOR A VACATION HOME. HAVE NO TOILET PAPER OR PAPER TOWEL AND NO CLEANING ELEMENT IN THE KITCHEN. THERE WAS NO ONE IN THE PLACE TO CHECK IN, MORE THAN ONE HOUR WAIT FOR SOMEONE TO ANSWER THE PHONE.

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PERFECT!!!

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This vacation home was sold as being in the Celebration area and as it turns out it was 15 miles away! The area was very far from everything, the neighborhood was not very nice, the house was large and well laid out but the furnishings were ugly, the bed linens where mismatched, ugly and look like they have been washed 1000 times before. Also, the bath […] linens where thinned by use and reuse, grungy and old. I DO NOT RECOMMEND!!! Lisez la suite

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We spent 6 nights in one of Starmark's gold homes. The home was clean, comfortable, and in a good location - 40 minutes to the airport, 30 minutes to the theme parks. I e-mailed the customer service with a few questions prior to us arriving - answers were very prompt. It was our first vacation in this area (Hampton Lakes), we arrived in the evening […] - would have been nice to have some info/location on - shopping - grocery, drug , department stores in the home. Lisez la suite

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The whole neighborhood is vacation homes so we didnt have to worry about inconvincing anyone. Awsome prices for an amazing house. Very clean. Great views. Awsome all together!

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No front desk when arrive on Sunday. Aditional charge for maintenance, never clean or change towels.

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As we arrived to the house, everyone decided to jump in the pool, only to find out the pool was very, very, dirty and slimy !! (problem #1). The next day the A.C BROKE, and we spent an 16 hours in a house that was 95degrees, still not even being able to jump in the disgusting pool to cool off! "On-Call" Costumer service did not have a technician to […] available and said there was no other home we could be transferred to. So, the NEXT day, comes the Air conditioner guy to repair the unit and 2 hours later the pool guy clean the very dirty pool, BUT he left halfway through the process and emptied the spa without letting us know ( i have children that could've easily fallen into that hole), he just left and never returned. To resume... The bathrooms had no hot water until DAY #3, Filthy pool, the pool heater was also broken, Hot tub was drained out, Broken A.C in 97 degree weather, TERRIBLE costumer service. We were not able to enjoy our stay, it was just so exhausting that it was one issue after the other, and no one to help. I DO NOT RECOMMEND STAYING HERE, THERE ARE MANY OTHER GOOD VACATION RENTALS, STAYING HERE WAS A BIG MISTAKE. Lisez la suite

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Best place to stay

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I made a reservation for a weekend. I arrived to the "hotel" with my entire family and I found out that the office was closed. The reception was over the phone and very unpolite: -- "My manager told me that you need to pay hundred and fourty four dollars of extra fees in order to give you the address of the house and the code for the keys" --. I indicated […] that I didn't know about those extra fees and they told me that I have no choice. Rooms were clean, but the beds and sofa didn't smell well and we had to deal with some allergies. Bring toilet paper. I won't go back to this place again. Lisez la suite

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We were sent an e-mail assuring us that our reservation was in order and that there was no need to call and confirm so we went to the stated address only to find out that the address given was the Starmark business office e. After a 20 minute wait a representative politely told us that there was another location which handled the check in process and […] that we would have been given that address when we called. I told her about the e-mail that we received and she seemed surprised. This was a bit inconvenienced as we had been travelling. For 10 hours and were tired. The property was very comfortable and enjoyable after we finally arrived and we definitely would recommend it to others. Lisez la suite

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I rated the cleanliness a 4 only because the master comforter needed to be laundered or replaced. If there is a spot that I can't identify, I'm creeped out. Other than that, the place was great. I had everything I needed to make a meal (even a cool salad wash/spin contraption), do laundry, etc. Our place even had a spa tub. LOVED IT!

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I rented this 4 bedrm/3 bath house for a week while on a trip to Orlando for a convention. The website listing is a bit off since the location of the house was actually in subdivision in Kissimmee and not Celebration FL as implied by the hotels.com listing. This is a minor problem but I had selected this location based on the close proximity to the […] convention we were attending. Upon arrival to the home, everything was nice but I didn't feel that this particular property should be listed as a Platinum property (didn't look anything like any pictures posted here). There were minor problem with the home such as no instuctions for internet connection or pool or jacuzzi operation and the home seemed to need some updating and small repairs. All the information availble in the home was for a company named USA Homes and not Starmark and it seemed as if this home was rented but not maintained fully by Starmark. Getting answers to simple questions seemed almost impossible since this is not a fully maintained/owned property by Starmark and they themselved would have to contact the property manager to find the answers to our questions. There was a leak under the kitchen sink in which someone placed a tupperware bowl under to catch the water. The water was disgusting and stunk because it drained from the garbage dispossal and needed to be emptied everytime dishes were washed. The house was fully furnished but mostly cheap and semi functional furniture with plenty of wear. The home also backed up to a water treatment facility that was surrounded by power lines and a 20ft fence, great for privacy but cell phone service was hard to come by. By the 4th night the internet connection went down and after several phone calls and 2 more nights I was told that there was nothing that could be done in the time left in my stay and this was a big problem for me considering I was visiting FL for a work convention and needed this connection especially with zero cell service. I was reimbursed $5 Lisez la suite

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CHECKED IN THE HOME AND IT WAS FILTHY BATHROOMS WERE GROSS CLEANING DIDNT SHOW TILL NEXT DAY AND FOR 3-4 DAYS WE COULDNT EVEN USE POOL CUZ NOONE CAME TO CLEAN IT ...I WOULD NOT RECOMMEND THIS TO ANYONE.....WELL LIVE AND LEARN BUT BEWARE I WOULD NOT RECOMMEND THIS PROPERTY AS A VACATION HOME IF UR LOOKIN FOR CLEANLINESS AND COMFORT

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A group of us rented a 6 bedroom gold house, which was beautiful and roomy, however some of the sheets and towels smelled like they had not been washed in weeks. I had to buy detergent and wash all the sheets and towels in the house. Also, when you book, they do not make it clear the exact distance of the house, and we were about 18 miles from disney. […] It was a beautiful neighborhood, but be ready to drive a while to find any CVS or food location. It cost us 95 dollars one way to get a cab to universal studios. Also, do not forget to bring ALL items with you, including shower gel, dishwasher soap, paper towels, etc. Despite these complaints, the house was roomy and we were not bothered by anyone. I would reconsider staying here again because of the distance, but if you do not mind driving and bringing your own daily items, it is a good deal. Lisez la suite

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