4,5
sur 5
Très bien
(40 avis)
(Moyenne du quartier :
4,1)
Note des clients sur Hotels.com
Note des clients sur Hotels.com
Note des clients sur TripAdvisor
We booked a two night stay in an executive room at the holiday inn- commercial road during May 2013 and honestly were more than happy with every single... bit of service we received from every single member of staff & the entire hotel. Whilst we were there the hotel was experiencing issues with plumbing and unfortunately both our nights were disturbed by the loud noises resulting from the plumbing. We were totally understanding that the noises were out of their control and were more than happy with the care we were provided with. Even though we didn't sleep well, we still had a great stay and would certainly return as I'm certain it was just a one off and is now resolved. The hotel itself was immaculately clean and tidy. The lounge area was cosy and welcoming. The room was superb- very large, airy and spacious. The breakfast was really lovely. Really!! I normally stay away from hotel cooked breakfasts as I really don't like the oily greasyness that they tend to bring. This breakfast was none of that! The food was grilled, fresh & tasty. There were options for poached eggs and pancakes to order. Fresh fruit and pastrys too. I was really impressed with every aspect of the hotel. de Nats&John de Surrey le 13/05/2013
