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Réservez en ligne ou par téléphone
Situation
Cet hôtel de Gatlinburg (Great Smoky Mountains, Sugarlands Visitor Center) est très pratique pour les familles. Brookside Resort by FairBridge se trouve à proximité de nombreux lieux d’intérêt, y compris Cooter's Place, Hillbilly Golf et Ripley's Aquarium of the Smokies. Rafting in the Smokies et Sweet Fanny Adams Theatre se trouvent également à proximité.
Caractéristiques de l'établissement
Brookside Resort by FairBridge possède un centre de fitness, une piscine extérieure en saison et une piscine pour enfants. L'accès à Internet haut débit par Wi-Fi est gratuit dans les espaces communs. L'espace de réunion fait 316 mètres carrés et comprend un centre de conférence, un espace d'exposition et des salles de conférence. Un petit déjeuner gratuit est servi chaque matin. Le personnel de l'établissement offre un service d'assistance pour les visites touristiques ou l'achat de billets, un service d'organisation de mariages et un service de traiteur. L'établissement propose une salle de jeux vidéo, une boutique de souvenirs/un kiosque à journaux et des barbecues. Moyennant un supplément, vous bénéficierez d'une navette vers les attractions locales dans un rayon de 0.1 miles. Le parking en libre service est gratuit.
Chambres
Les chambres donnent sur un balcon aménagé avec vue sur le fleuve ou sur la montagne. Les 100 chambres de l'établissement Brookside Resort by FairBridge sont climatisées et comprennent une cafetière ou une bouilloire à thé et des fenêtres ouvrantes. L'accès à Internet haut débit avec ou sans fil est gratuit. La télévision donne accès aux chaînes par câble. Toutes les chambres possèdent un bureau et un téléphone ; vous pouvez passer des appels locaux gratuits (sous réserve de certaines restrictions). Les salles de bain comptent un ensemble douche/baignoire et des articles de toilette gratuits. Les chambres ont également un radio-réveil et des rideaux occultants. Un sèche-cheveux, un fer à repasser/planche à repasser et du linge de lit/serviettes de bain supplémentaires sont disponibles sur demande. Un service de ménage est proposé tous les jours.
"Ideal pour le Great smokey mountain national park"Avis d'un client Hotels.com envoyé le 16 oct. 2012
Très bon hotel. Permet de bien se ressourcer après une journée de route ou de marche ! La piscine est propre et bien entretenue.
""Evalué par Paul B de "Belgique" le 29 mars 2012
Petit déjeuner très banal. Pas de apin, pas de fruit, Le buffet du samedi soir est limité, arrivés vers 20h, il n'y avait plus de dessert. rien pour remplacer, mais prix inchangé;
"Très bonne surprise, belle pisscine intérieure"Evalué par Emi V de "Antibes" le 20 janv. 2012
super rapport/qualité prix, de loin l'un des meilleurs que j'ai eu. Jolie piscine intérieure chauffée avec jacuzzi, chambre spacieuse et propre qui donne sur la piscine et non sur l'extérieur. La réceptionniste chaleureuse et attentionnée, toujours prête à aider et à rendre service. Petit déjeuner continental complet. Bons restaurants tout autours où l'on peut accéder à pied. Je vous le recommande vivement, vous ferez une très bonne affaire.
"Clarion à Gatlinburg: à l'entrée du parc des Smoky"Evalué par Olivier H de "Greenwood, SC" le 5 oct. 2011
Très bien situé à l'entrée du Parc des Great Smoky Mountains. Les chambres donnant sur l'arrière sont au calme... Gatlinburg étant extrêmement touristique (beaucoup trop pour nous) et engorgé de voitures, de monde et d'attractions diverses. On peut se faire faire une omelette à son goût pour le petit déjeuner (ce qui n'est pas très courant et ma foi, fort agréable), et la piscine intérieure (que nous n'avons pas testée) est de belle proportion. Seuls bémols, le réceptionniste n'était pas super accueillant et n'a pas fait beaucoup d'efforts pour se faire comprendre de nous qui ne sommes pas d'ici et les places pour le petit déjeuner ne sont pas en nombre suffisant pour que l'on puisse tous s'asseoir au moment où tout le monde, justement, est prêt pour le prendre!
"Hotel à Cherokee."Evalué par Jacques JV de "Jura" le 20 août 2011
rien à redire sur l'hotel. C'est mieux quand il y a une promo. breakfast très copieux.
Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hôtel.
Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces ou par carte de crédit sont requis à l'arrivée pour couvrir tous frais imprévus.
Les demandes spéciales sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires.
**Ces services pourraient être disponibles uniquement dans certaines chambres (ou logements). Certains services pourraient comporter des frais additionnels.
Un petit déjeuner buffet froid et chaud est servi gratuitement tous les matins entre 8h00 et 10h00.
Une piscine pour enfants et une piscine extérieure en saison se trouvent sur place. Les infrastructures de loisir incluent également un centre de fitness.
Les activités de loisir répertoriées ci-dessous sont accessibles directement sur place ou à proximité. Ces activités peuvent faire l'objet de frais supplémentaires.
Sauf indication contraire, les frais ci-dessous ne sont pas inclus dans le prix total de la chambre. Si non inclus, ils seront facturés directement par l'établissement, à l'arrivée ou au départ. Les frais peuvent varier, par exemple, selon la durée du séjour ou le type de chambre réservé. L'établissement nous a communiqué que les frais suivants seront appliqués :
Nous avons indiqué tous les frais dont l'établissement nous a fait part.
Les frais et dépôts de garantie suivants sont appliqués par l'établissement lorsque la prestation est effectuée, à l'arrivée ou au départ.
La liste ci-dessus n'est peut-être pas exhaustive. Les frais et dépôts de garantie peuvent être mentionnés hors taxe et sont soumis à modification.
Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hôtel.
Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces ou par carte de crédit sont requis à l'arrivée pour couvrir tous frais imprévus.
Les demandes spéciales sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires.
Hotel is being updated over time and the room needs it, but was still sufficient. Having stream running out your back door is wonderful. Maids were great as were the service desk individuals. Grounds are very well kept.Avis véridique Hotels.com
"Excellent hotel, great location"
We opted for the deluxe room: The pillowtop queen beds were extremely comfortable! We had a fireplace, microwave/coffee maker/, + place to eat with bar stools, sitting area. Bathroom had a jacuzzi tub, needs little updating. The view from the balcony was beautiful, we could hear the river, and the birds. Location of the hotel is good (try Geno's Pizza, […] next door). Across the street is a flapjack restaurant + more. There is a off-road vehicle rental close by, it's about 3/4 of a mile to the north of downtown Gatlingburg, so if you're a walker, that's not too far - especially in the cooler fall months. The pool was very clean, and there's a nice slide for the kids. The only downside I can find (if you're very picky) was the little building by the pool, where there are two small restrooms. Those were dirty, buggy, and no toilet tissue to be found. Breakfast is so-so..biscuits and gravy, cereals, bagels, english muffins, orange juice, milk, breakfast 'casserole', coffee, and a display with apples/oranges. So if you are very health-conscience bring your own breakfast ;) And, the breakfast room is VERY small, not much space to turn around, and you really are bumping into everyone else. At first I thought it was a storage room (looking at the doors) and didn't realize it was the breakfast area lol But, for free breakfast, it's not bad at all. Very CLEAN hotel, we will stay at Brookside again! Lisez la suiteAvis véridique Hotels.com
"Not Recommended"
This hotel was in a major need for an update. The shower was made for people under 4ft tall, the water pressure sucked, and the water temperature couldn't decide whether it wanted to stay hot or cold. My room was a "pet friendly" room and smelled of an old dirty dog. The only thing that was nice about this stay was the stream behind the hotel that I […] could enjoy from my balcony, everything else was way below expectation. I recommed spending a little more for a better stay somewhere else. Lisez la suiteAvis véridique Hotels.com
"very surprised"
I was very surprised at the room I was given. It was very large and clean and the view was wonderful. I would highly recommend this hotel. Its only a short distance from the strip and walkable although its uphill coming back .Avis véridique Hotels.com
"Nice views but in need of upgrades"
The view from the balcony was relaxing. Breakfast was good but the room where breakfast was served was extremely warm and too small for the number of guests trying to eat. The room was outdated needs new carpeting, new beds (very uncomfortable) and bathrooms clean but outdated. The shower head was so low my 6' tall husband had to duck under it.Avis véridique Hotels.com
"Nice back area!"
The back area is a large creek with a waterfall near the street. It blocks a lot of noise I would imagaine but leaves a bit of that musty scent in the room. Very enjoyable to sit out there and read though!Avis véridique Hotels.com
"Not bad for the price"
This is more for Hotels.com than Brookside. There is an extra fee of $10 a day for pets that was not mentioned on Hotels.com through whom we made our reservation. Management did not charge us this fee, however. Also there were some issues but management and personnel were very cooperative and quickly solved the problems. Great breakfast included with […] your stay. I enjoyed the exercise room and we enjoyed the balcony right over a bubbling brook. (They need to replace the mattresses. They were uncomfortable and old.) Overall, for the price, we felt it was a good value. Lisez la suiteAvis véridique Hotels.com
"Very pleased"
An older hotel that is well maintained and is very nice. Pretty mountain stream right behind the hotel. Convenient to walk to Gatlinburg. Will stay here again.Avis véridique Hotels.com
brookside was the drawAvis véridique Hotels.com
The pictures you had of the rooms were not accurate and due to that I asked for a more expensive room with features we did not want. The room had features that were not shown which would have let me know that I did not want that room. We have stayed at this hotel for many years and the picture shown was of the rooms we have had in the past. We talked […] to the registration person and changed to the area that we wanted. We were given fast and courteous service. However, due to booking through Hotel.com we were charged for the more expensive room even though we moved. We had a very comfortable stay. The only problem was a bottom sheet that popped off the mattress each night. There are sheets that fit the mattress available. Lisez la suiteAvis véridique Hotels.com
"Loved the stream outside the back door."
Overall it was a pleasent stay. disapointed that the pool wasn't open as everyday was suitable for swimming. The free breakfast is a good idea but wish that it started earlier for those of us who had to be up and out before 8:00 AM.Avis véridique Hotels.com
i canceled my reservation 5 minutes after arrival. this hotel ia absolutly wrong place to stay in..Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"Getaway weekend."
Wasn't what I expected, looks a lot different from the photos. Bathroom was super tiny! 2 adults, 2 kids stayed, not a whole lot of room. Overall wasn't terrible, but needs to be updated. Wallpaper peeling, carpets need cleaning, etc.Avis véridique Hotels.com
Well the service was okay, but the hotel had an odor, ended up getting a different room and although it was better, I still wouldn't reccomend this place.Avis véridique Hotels.com
"poor choice but good area"
I loved the fact that it was right in gatlinburg but there were alot of better choices in the area. very outdated and the smell of the room in general was not great. I suggest somewhere else.Avis véridique Hotels.com
"Surrounded by mountains"
I will certainly try to stay at Brookside on our next visit to Gatlinburg. The stream is most enjoyable and relaxing. If exercise is your thing which is important to me, you can certainly get a cardiac workout no matter which direction that you go. And you location is ideal for walking to the main drag for sight seeing.Avis véridique Hotels.com
"Quiet and Beautiful"
My boyfriend and I absolutely loved this hotel and keep telling everyone how wonderful everything was. It was clean and beautiful. The service was great, the maids were there everyday, the office workers were helpful when we had questions and made us feel at home. It was nice that it wasn't on the main road and it was very quiet. The only thing we were […] sad about was that it was a lot more walking than we were hoping to get up and down the hill to get to the main drag. But the trolley did come in handy (which is just right out front of the office.) The breakfast is the same every morning which got boring but flapjacks is just across the street. But overall, we were very happy and will stay there again. Lisez la suiteAvis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"Excellent stay"
We loved it! Fireplace in the room and balcony over the creek. What more could you ask for? Excellent location can easily walk to downtown gatlinburg.Avis véridique Hotels.com
"close to event"
Bathroom fixtures and flooring were very old and cracking. Sheets and blankets looked very worn.Avis véridique Hotels.com
"nice place for a small stay"
the room was nice and we loved the fireplace in the room and the balcony overlooking the water. staff was friendly. only negative was they ran out of milk and juice at the breakfast so there was food but nothing to drink BOTH MORNINGS so I guess they only keep 1 gallon of each so if you don't get there early, your out of luck!Avis véridique Hotels.com
We had a great time. The room was perfect for us. Wish we could of stayed longer. The only thing we found wrong was the water pressure in the bathroom was too low and the door was sticking.Avis véridique Hotels.com
"Close to the attractions and stores"
I really loved the view of the creek out of the backdoor but the rooms do need to be rennovated. Overall the Hotel was clean, the rooms were nice and cozy and even had a fireplace which was really nice but the weather was too warm to use it. It was convenient to surrounding areas, so we didn't have to travel far for entertainment.Avis véridique Hotels.com
"Wonderful!"
The rooms are awesome! We loved the fireplace and the balcony over looking the creek. The staff is so sweet and so nice. I can't wait to go back!Avis véridique Hotels.com
"Very dirty"
This hotel needs some MAJOR updating and cleaning. Our room had stains on the carpet and crumbs/skittles on the flloor beside the bed so it obviously was not swept properly. The beds were old, tv was a little 27" (haven't seen one of those in years) and the tv stand, table, etc. were all tattered and looked like they took a beating. We will NEVER stay […] at this resort again, nor do we recommend it to anyone! Lisez la suiteAvis véridique Hotels.com
"Not too good experience"
The maid don't even knock in your door just in case you need service in the morning,in my 3rd day i had to go to the front desk to ask for services change towels and replenish toilet paper she went later on and don;t clean the room just change towels ,no internet for more then 48 hs.,the breakfast was simple the coffee horrendous,I never come back to […] this hotel and I do not recommend to anyone one thing good the bed and the chimney. Lisez la suiteAvis véridique Expedia
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"Dated Hotel"
The staff was friendly and the location was okay. The negatives were the dated rooms the rooms smelled old and were in need of serious renovations. The pictures online do not give an accurate representation of the room. This is like a 1 or 2 star motel.Avis véridique Hotels.com
"great place to stay"
novelty!!!! they still use brass keys to get into the roomsAvis véridique Expedia
"Charming place with a babbling brook behind it"
Lovely place with many amenities...nice breakfast...clean room...very hot water...comfortable beds....plenty of heat...very large room... only small critcism is that the room was so large that there could have been a slightly larger TV for easier viewing. Otherwise, there was many channels from which to choose....Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"It wasn't for us..."
It was a decent hotel. We were expecting something bigger, especially for the price paid.Avis véridique Expedia
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
Hotel was very beautiful. The staff was very friendly and helpful. Everything was clean. The sound of water behind the hotel off the balcony was very relaxing. I enjoyed my stay. The only thing that concerned me was I did not realize there was a fireplace in my room. Because prior people had made a fire in the fireplace the room smelled of smoke. I […] realize this smell is not going to go away when there has been burning wood. But the smell was not appealing. Lisez la suiteAvis véridique Hotels.com
"Gatlinburg Shopping"
Everything was great but it was a little farther away from downtown than I expected.Avis véridique Hotels.com
"Nice stay!"
The hotel experience was good. The staff was helpful and friendly.Avis véridique Expedia
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"DISAPPOINTED"
Was very disappointed! Not at all what we expected according to description given on internet!!!! Will not be staying there again....(TV WAS VERY SMALL, THE CARPET WAS FILTHY, THE BEDS WERE TOO SOFT)BAD EXPERIENCE OVER ALL----------Avis véridique Hotels.com
"Not what I expected!"
We only stayed one night because the accommodations were terrible. The carpet was so badly soiled I was afraid to walk on it with my bare feet. The TV was so small we couldn't see it from our beds. The room was so dark and dingy it gave me the creeps (think Bates Motel). The pictures on their website were very deceiving and for the price it was not […] up to standard. Lisez la suiteAvis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"Beautiful creekside balcony"
The Creek was beautiful, and the hotel was within walking distance (or almost) to Gatlinburg main street. Front desk people were very friendly. The biggest problem is that the elevator was not in optimal working order, and the doors closed with a Very disconcerting BANG every time. No other problems with elevator. Even though it didn't sound safe, we […] were never left stranded! ;-) Also, room service only came to our room two times during our 5 day stay there, and one of those times was because we requested it. Rooms were overall pretty old, and furnishings old/outdated, but overall pretty comfortable, and clean. The Creekside balcony was very worth any negatives of the room!!!! Awesome relaxation! Lisez la suiteAvis véridique Hotels.com
we wanted to be off the beaten path which we were. The room was ok, real dark inside, had a balcony and brook outside down below. Could have been more updated overall in and out. The elevator was in bad need of Repair, assistance or all! The doors would close like a gilliten and then bounce apart and close and make some noises. Beware don't put your […] hand in there to hold the door. Overall it was ok Lisez la suiteAvis véridique Hotels.com
"Would stay again"
The views and location where great, the cleaning service could do a better job and do early then 4.00oclock in the afternoon.Avis véridique Expedia
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"My Birthday trip."
My husband and I enjoyed our stay, we had a balcony over looking the river and a fire place in the room! 307 smoking room.Avis véridique Expedia
we loved being in Gatlinburg,Tenn.,,i will stay again,,and i'll will let friends know that your hotel is a great place for familys..Avis véridique Hotels.com
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