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01 57 32 36 09Avis d'un client Hotels.com envoyé le 9 janv. 2013
Ce client n'a pas laissé de commentaires.
""Avis d'un client Hotels.com envoyé le 14 déc. 2012
bien, propre, confortable
""Avis d'un client Hotels.com envoyé le 20 nov. 2012
bien que proche de l'aeroport l hotel est calme, propre, chambre spacieuse, accueil souriant et personnel serviable seul point negatif de notre sejour le ventilo de la clim exterieur qui faisait un bruit monstrueus la nuit ! trés bon hotel
Avis d'un client Hotels.com envoyé le 6 nov. 2012
Ce client n'a pas laissé de commentaires.
"Excentré"Avis d'un client Hotels.com envoyé le 9 oct. 2012
Hôtel correct mais on est obligé de prendre l'autoroute I-35 (toute proche) pour aller en ville. Il y a le wifi et un ordinateur disponible.
Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hôtel.
Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces ou par carte de crédit sont requis à l'arrivée pour couvrir tous frais imprévus.
Les demandes spéciales sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires.
**Ces services pourraient être disponibles uniquement dans certaines chambres (ou logements). Certains services pourraient comporter des frais additionnels.
Guest Kitchen - Ce restaurant sert des plats légers. Ouvert 24 heures sur 24.
Cet hôtel offre une piscine couverte et une salle de fitness ouverte 24h/24.
Les frais et dépôts de garantie suivants sont appliqués par l'établissement lorsque la prestation est effectuée, à l'arrivée ou au départ.
La liste ci-dessus n'est peut-être pas exhaustive. Les frais et dépôts de garantie peuvent être mentionnés hors taxe et sont soumis à modification.
Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hôtel.
Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces ou par carte de crédit sont requis à l'arrivée pour couvrir tous frais imprévus.
Les demandes spéciales sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires.
"Très bon séjour"
Hotel très bien situé, neuf, personnel très agréable. A trois blocs de Old Pecan street. J'y retournerai sans problème.Avis véridique Hotels.com
"Awesome place downtown"
Great - brand new hotel. Wonderful staff and location!Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
Réponse de la part de Hyatt Place Austin Downtown Thank you for your review. We appreciate your business! Safe travels, Brad, GM
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"Surprisingly Good Choice"
This hotel was much better than I expected. The hotel rooms are newer and well appointed. The staff was friendly, helpful, and acted like they enjoyed their work. I'd have to search to find any complaint with what was offered. . . . The only thing that would prevent me from staying here again is that I enjoy in room dining, which this hotel does not […] have. Lisez la suiteAvis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
Réponse de la part de Hyatt Place Austin Downtown Thank you for your business.
Our second time to stay and my favorite downtown location.Avis véridique Hotels.com
Réponse de la part de Hyatt Place Austin Downtown Thank you for your loyalty to Hyatt. Glad you have found a new home base. Best Regards, Brad, GM
"A+++"
Excellent! Room was great, view was great and that staff were exceptionally nice people. Highly recommend.Avis véridique Hotels.com
Réponse de la part de Hyatt Place Austin Downtown Dear Andrew, I appreciate the kind words and will be sure to share your comments with the staff. Hope to welcome you back soon. All the best, Brad, GM
"A No-brainer"
I loved staying at this hotel. One of the nicest I've stayed at in a while. I travel a lot for business, so I familiar with how hotels are usually setup and I was pleasantly surprised by how amazing this hotel is. Super clean, amazingly friendly staff, and the rooms are great.Avis véridique Hotels.com
Réponse de la part de Hyatt Place Austin Downtown Dear Benjo, Glad you enjoyed your stay and found us to your liking. Hope you will get another chance to come down and stay with us again. All the best, Brad, GM
"Superior staff!"
Whatever staff training program being used by this property should be replicated everywhere. Absolutely superior staff attention and actions.Avis véridique Hotels.com
"Modern Marvel"
This property is extremely nice! Very clean, nice, modern rooms! My only wish is that this chain would upgrade their cable. The channel line up is very limited and male oriented as there were mostly sports and news channels to watch. Other than that, I would most definitely stay again!Avis véridique Hotels.com
Réponse de la part de Hyatt Place Austin Downtown Dear Tiffany, Glad you found the hotel to be nice and clean. I also appreciate the feedback regarding the channel line and will certainly make note for future changes. We hope to welcome you back to Austin very soon. Best regards, Brad, GM
"great location"
The hotel was located in a great place to visit 6th Street, Lake Austin and other local sites. The service was great, the room was big and comfortable. Overall, great experience.Avis véridique Hotels.com
Réponse de la part de Hyatt Place Austin Downtown Dear Suzanne, Sounds like you had a great stay. Thanks for taking the time to write in and share. We always love hearing about how we are doing. I will be sure to share with the team. Hope you will stay with us again. Best Regards, Brad, GM
"Amazing!"
It was more than I expected. This is a new hotel a block away from the Austin Convention center, literally surrounded by great restaurants. The staff was very helpful and attentive. The room was gorgeous, although the glass bathroom door (beautifully frosted) wasn't much of a sound barrier to what was happening in the bathroom :) We had a good laugh. […] The beds were incredibly comfortable -- Loved it! Will definitely be back. Lisez la suiteAvis véridique Hotels.com
Réponse de la part de Hyatt Place Austin Downtown Dear Traveling Sales Lady, So glad you enjoyed your stay and we thank you for your business. Hope you come back and visit us again! Regards, Brad, GM
"Perfect Location"
Extremely helpful staff. The breakfast was very good and the selection was great. Granddaughter in Tennis Tournament hotel close enough to go in-between matches to rest. Several nice restaurant within walking distance. Would stay here again.Avis véridique Hotels.com
Réponse de la part de Hyatt Place Austin Downtown Dear GMA, Hope your grand daughters tournament went well. Thank you for choosing Hyatt! All the best, Brad, GM
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
Réponse de la part de Hyatt Place Austin Downtown Thank you!
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
Réponse de la part de Hyatt Place Austin Downtown Dear M. Land - We appreciate your rating. Thank you, Brad, GM
"Would definitely recommend"
I really enjoyed it. The staff was great and very accommodating. The location is only a few blocks from 6th st and the rooms and beds are spacious and comfortable. I know it doesnt have a rooftop pool but it was great for the convenience and price.Avis véridique Hotels.com
Réponse de la part de Hyatt Place Austin Downtown Dear BK, Sounds like you found our location convenient and you enjoyed your stay. Very glad to hear that. We appreciate your business. Best Regards, Brad, GM
"Amazing staff made our stay perfect"
Perfect downtown location with service that went well above and beyond.Avis véridique Hotels.com
Réponse de la part de Hyatt Place Austin Downtown Thank you and we will be sure to share your thoughts with the team. Hope to welcome you back to Austin soon. Best Regards, Brad, GM
"Overpriced and Blah Ammenities"
Service - nonexistent...paid to valet park, got to carry our own bags. Breakfast was lousy. Thermostat in room did not work, beds and pillows were uncomfortable. Food selection was lousy! Best thing about this hotel is leaving it to go somewhere else nearby.Avis véridique Hotels.com
Réponse de la part de Hyatt Place Austin Downtown Dear Adam, Sorry to hear stay was less than satisfactory. I will be sure to take your feedback to the team and help them all work on these issues to ensure they do not happen again. Hope you will give us another chance sometime in the future. Regards, Brad, GM
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"closeto good restaurants n the area"
ExcellentAvis véridique Hotels.com
Réponse de la part de Hyatt Place Austin Downtown Dear Rina, Glad you liked our location. Thank you for sharing your feedback. All the best, Brad, GM
"Great Service, Great location"
Loved staying at the Hyatt Place since I could walk less than a block to the convention center and then safely walk to some fun places like the Elephant Room and restaurants and shopping. Personal, friendly service at the front desk and in the bar. I lliked the design of the room with a king size bed and soothing decor and a full comfortable couch for […] lounging and relaxing. Tasty daily full breakfast provided in an upbeat, trendy atmosphere. Will definitely stay there again. Lisez la suiteAvis véridique Hotels.com
Réponse de la part de Hyatt Place Austin Downtown Dear Brenda, Great feedback and thank you for the wonderful review! We appreciate your business and Hyatt loyalty. All the best, Brad, GM
The staff was very friendly. The breakfast was good. Very close to the 6th street and all the fun. The shampoo and the lotion were not new. Iron was broken. Shower grout was dirty. Construction around the hotel is noisy. Too expensive (room + parking) for what you getting.Avis véridique Hotels.com
Réponse de la part de Hyatt Place Austin Downtown Austin, We appreciate your feedback and will definitely follow up with the team to ensure those items are addressed. Thank you for your business and we hope to welcome you again. Regards,
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
Réponse de la part de Hyatt Place Austin Downtown Thank you and we appreciate your business!
"Great, clean hotel"
This hotel is fairly new and in pristine condition. The staff was very pleasant and accommodating. Continental breakfast had many options. The workout facility had plenty of modern equipment (free weights, 3 treadmills, bikes and one weight machine) and free headphones, water & towels. We walked everywhere except to SoCo, took a short cab ride. Even […] printed our boarding passes in the lobby. Only complaint we had was that we were on the 6th floor and could hear sirens and street noise. Wish we would have gone with a higher floor but we didn't complain to the hotel. Lisez la suiteAvis véridique Hotels.com
Réponse de la part de Hyatt Place Austin Downtown Rachel, Sounds like you enjoyed your stay. That is what we like to hear. Thanks for taking the time to submit your insight. Best Regards,
"Comfortable and clean stay, service oriented."
The complimentary breakfast had varied choices. The location was within walking (or staggering) distance from street fair and nightlife scene. Extremely comfortable bed and large TV. Free wi-fi a definite plus. TV controller did not work well. In house parking was convenient upon arrival but inconvenient when garage became full, somewhat overpriced […] for inadequacies. The immediate construction in area was bothersome for navigation. Lisez la suiteAvis véridique Hotels.com
Réponse de la part de Hyatt Place Austin Downtown Thank you for your note and happy to hear about your stay. We apologize for the construction and really hope they wrap it up soon. The street projects in the downtown area should be great once completed. Hope to see you soon, All the best,
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
Réponse de la part de Hyatt Place Austin Downtown Thank you!
"Friendly Atmosphere Downtown"
I really liked the hotel, as well as the people working there. I was a bit bummed that the pool was tiny and inside, and would have loved room service. Overall I'd rate it as a 4 star hotel :-)Avis véridique Hotels.com
Réponse de la part de Hyatt Place Austin Downtown Melissa, We appreciate the feedback regard the pool and room service. We will try to take that into consideration on future projects. Thanks for choosing Hyatt! Best Regards, Brad, GM
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
Réponse de la part de Hyatt Place Austin Downtown We appreciate your business!
"Great new hotel"
Typical Hyatt Place, but brand new - all is clean and staff is very nice.Avis véridique Hotels.com
Réponse de la part de Hyatt Place Austin Downtown Melissa, Thank you for your Hyatt loyalty. Best Regards, Brad, GM
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
Réponse de la part de Hyatt Place Austin Downtown Thank you for the 5 stars!
very expensive very few amenities no access to water or drinks except in lobby for alot of money,shower drain was clogged light switches did not work phone did not work,remote for tv was very slowAvis véridique Hotels.com
Réponse de la part de Hyatt Place Austin Downtown Dave, We appreciate your insight regarding not having vending machines on the floors and will take that into consideration for future projects. Also appreciate the concern regarding the lighting and drain. We'll be sure to follow up on those issues and resolve promptly. Hope you will give us another chance in the future to regain your business. Sincerely, Brad, GM
"Excellent location"
The hotel was spotless, the employees were friendly and the location was perfect.Avis véridique Hotels.com
Réponse de la part de Hyatt Place Austin Downtown Becky, Glad you liked your stay. Thanks for writing in. Best regards, Brad, GM
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
Réponse de la part de Hyatt Place Austin Downtown We appreciate your business!
"Centrally located downtown"
New hotel, exceptionally clean, very friendly staff, reasonable rate. Excellent location for touring downtown area. Complimentary breakfast disappointing. Self-parking $23 per night!!! A/C in room did not funtion well.Avis véridique Hotels.com
Réponse de la part de Hyatt Place Austin Downtown Dear Sarafla, Thank you for staying with us during your recent trip to Austin. We pride ourselves on our service and I am glad to read that the staff was a highlight. Best Regards, Brad, GM
"Best service I've ever experienced"
The hotel is well situated, with clean and comfortable rooms, but the best thing was the service. Compared to literally hundreds of other hotels I've stayed in over the years, this had the best customer service of them all. I was amazed at how well the entire staff has been trained. Every staff person I interacted with was outstanding. I have a new […] favorite hotel in Austin! Lisez la suiteAvis véridique Hotels.com
Réponse de la part de Hyatt Place Austin Downtown Dear N.M. I will be sure to share your thoughts with the team. They will all be very happy and proud to read your comments. Thank you for selecting the Hyatt Place Austin Downtown! All the best! Brad, GM
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
Réponse de la part de Hyatt Place Austin Downtown Thank you for the great rating!
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
Réponse de la part de Hyatt Place Austin Downtown Keith - We appreciate you! Best regards, Brad, GM
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
Réponse de la part de Hyatt Place Austin Downtown Thank you!
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
Réponse de la part de Hyatt Place Austin Downtown Tim, Thanks for staying with us! See you on your next visit, Brad, GM
Overall Good! But there was construction going on next door that started at 3am and woke us up. It would have been nice if they would have taken that into consideration & put us on the other side of the hotel especially since they were not real busy.Avis véridique Hotels.com
Réponse de la part de Hyatt Place Austin Downtown Great feedback and we apologize for the construction around the area. We anticipate them wrapping those projects up soon and hope you'll try us again. Thanks for staying! Brad, GM
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
Réponse de la part de Hyatt Place Austin Downtown JJ, Hope to see you again soon in DT Austin!, Regards, Brad, GM
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
Réponse de la part de Hyatt Place Austin Downtown Thank you for staying!
Outstanding staff. Very courteous and polite. Best seen to date.Avis véridique Hotels.com
Réponse de la part de Hyatt Place Austin Downtown We appreciate the kind words and we'll share with the staff. We are definitely focused on service, first and foremost! Sincerely, Brad, GM
"Outstanding time"
Loved the hotel. Right downtown. Breakfast buffet is wonderful. The customer service was 4 seasons-esque. Will definitely be back. Only possible negative comment is that we did not have shampoo when we first arrived. Everything else was top notch.Avis véridique Hotels.com
Réponse de la part de Hyatt Place Austin Downtown Justin, We pride ourselves on service, so it is great to see our guest's recognize it. thanks for writing in. Regards,
"General hotel"
It was ok, nothing spectacular. Couldn't find any info about hotel in room...Avis véridique Hotels.com
Réponse de la part de Hyatt Place Austin Downtown Our hotel information is all located on our TV. Trying to be more environmentally friendly and "Green" we no longer have the printed binders in the rooms. Great feedback and we will do our best to improve communicating this to our guests. Thank you, Brad, GM
"Great Downtown Destination"
It was great to stay so close to the Action of Austin. This hotel is a bit far from the 6th Street activities, but there are great restaurants right next door and it is close to the park and trails.Avis véridique Hotels.com
Réponse de la part de Hyatt Place Austin Downtown K, Glad you enjoyed the hotel and our location. We appreciate your feedback. Hope to welcome you again, Brad, GM
"very good"
Would stay there again...but bathroom door allows too much light..disturbs other person who is sleepingAvis véridique Hotels.com
Réponse de la part de Hyatt Place Austin Downtown Thank you for the feedback and we'll definitely look into the door lighting. The glass door offers a contemporary look, but I can see your point regarding the light. Thanks for staying with us. All the best, Brad, GM
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