Hôtel Masséna

Impressions excellentes! Nous nous sommes présentés avant l'heure de disponibilité à l'hôtel. Les bagages ont ete pris en charge et l'hotesse nous a contacté ensuite sur notre portable pour nous signaler que la chambre était prête ( 3h avant l'h prévue). Tout était trés satisfaisant, qualité du service, propreté, emplacement, calme,etc...

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Le prix affiché dans les chambres est excessif par rapport à la taille de la chambre standard que nous avons occupée pour un 4 étoiles (+ de 200€ ) Le prix payé par l'intermédiaire d'EXPEDIA en revanche est très intéressant Le petit dejeuner était satisfaisant

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n'est certainement pas un 4 étoiles. Hotel correct sans plus. Petit déjeuner pas à la hauteur.

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Hôtel situe en centre ville. Très agréable. Il ne manque rien. Le petit déjeuner compris dans le forfait, grâce à expédia était constitué de produits ultra frais. Et la direction nous a permis de conserver la chambre jusqu'au départ de notre avion a 18 h.

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Hôtel tres agreable au style moderne et elegant, personnel tres serviable et disponible, confort des chambres irreprochable, situation de l'hôtel a deux pas d'un large avenue pietonne. Rien à redire, etablissement fidèle à mes attentes et personnel très aimable.

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le classement de cet hotel en 4 étoiles est totalement immérité . Les WC sont dans la salle de bain qui est minuscule (1.80x1.80). la douche à l'italienne est minuscule avec un rideau de douche !.... n'ayant aucune étagère , nous sommes obligé de poser nos affaires de toilette sur la cuvette des WC . la rénovation récente de cet hotel a consisté à faire […] du cache misère . Lisez la suite

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Une situation centrale, mais vous pouvez rester dans votre cocon douillet/ un hôtel moderne, aux décors de star, dans une enveloppe architecturaledu 19°. Un bon moment, tout est à proximité, mais vous êtes au calme

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Chambre privilège retenue (chère) : exigue, pas de placard avec rayonnages , fenêtre sur cours horrible. Le niveau "privilège" est très surfait. Le reste de l'équipement est très classique dans tout hotel de cette catégorie. Un incident : chambre non faite une journée sur les 3 réservées. Les petits déjeuners sont à un prix exhorbitants #20 € !# alors […] qu'ils sont entre 4.5 et 7.5 € au bistrot confortable à coté. Le meilleur atout incontestable de l'hotel : sa situation en plein centre, où tout est accessible à pied, ou avec le tram. Une autre difficulté le garage où il faut réserver longtemps à l'avance et très cher #jusqu'à 30 € la nuit# Lisez la suite

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Les chambres standard sont petites, le petit déjeuner est moyen, mais l'emplacement est magnifique.

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hôtel très bien situé, avec des chambres confortables et bien équipées. Et surtout, un personnel très attentionné. Excellent service !

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très bon hôtel, à recommander

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les chambres sont à refaire

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Situé non loin de la Promenade des Anglais, à proximité des commerces de la voie piétonne et du tram, à notre arrivée devant l'entrée, nous ne pensions guère être déçus par cet hôtel. Mais oh surprise, nous arrivons dans une chambre sur cour ridiculeusement minuscule ou la vie à 2 est totalement impossible, surtout si les deux occupants sont debouts […] au même moment. Quant à la salle d'eau, elle aussi un mouchoir de poche, ou une fois de plus il est nécessaire d'être de petit gabarit... Seul coté positif de ce séjour les petits déjeuners corrects (promotion au dates de notre séjour) Rien à voir avec avec un 4 étoiles ou ce genre de chambre existe rarement... Lisez la suite

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bon emplacement proche centre ville, chambre très étroite, insonorisation insuffisante, buffet déjeuner très bon

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SUPER TOUTES LES CONDITIONS SONT REUNIES POUR PASSER UN EXCELLENT SEJOUR BRAVO

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Hôtel est bien situé plein centre ville pas loin également de la vieille ville et de la promenade des anglais le personnel est charmant et avenant seul petit bémol il est préférable d avoir une chambre au delà du deuxième à cause du bruit autrement super content hôtel à retenir

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en tous points favorables

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Excellent accueil, chambres agréables mais un peu petites

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Hotel itself needs a remodel, but, the staff is marvelous.

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The hotel has a nice appearance, and I feel that I was given one of the older rooms. Unfortunately the reception staff were rude to us upon arrival and not helpful at all, it appeared that they were not wanting to welcoming us. The room was extremely small, and unfortunately badly lit with outside light, which made it very dull and depressing to sit […] in, night or day. The bathroom was rather pleasant however, it was big and well lit, with flooding of natural light. However, the tap when running had a really bad smell to it, and every time the tap was turned on, the smell returned. The room had a musty smell and this was present all day especially when the heating was turned on, which could not be adjusted it appeared, and although the hotel was very hot, the heating was on and as such cool air was not available on the air conditioning. Upon check out the reception staff were rude to us, and did not ask us about the stay, in fact they began to check us out on another persons room, and although I was trying to explain this to them, they appeared preoccupied to help us, yet they were supposed to be checking us out. I would not stay at this hotel again, yet I imagine many of the rooms would be in a better position and have more light and not smell. However, the beds were also uncomfortable and I felt that with the reception staff not being too welcoming I would not feel comfortable to raise any concerns, which is mainly why I did not raise any concerns throughout the stay. Lisez la suite

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Best hotel in Italy Florence Best location too!, I would recommend to all

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Room comfortable and clean although a little hot as the air conditioning had been switched to "heat only". Bar not fully stocked - one eveing they had no red wine (in a hotel in France). Hotel in a good location for transport, restaurants and nightlife.

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It was really great! Our first room for two was a bit small but very cozy. The staff was very helpful and accommodating. Love the location.... Right in the certain of all the great restaurants and stores. Our triple room for the last night was a Deluxe....FANTASTIC!!!!!! Spacious and also very comfortable.

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Perfect location. Wi Fi didnt work in room. Good breakfast. Open shower in bathroom??

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Hotel Massena is over priced for what you get. You have to get one of the updated rooms. My friend who also had a room found hairs on his bathroom floor and his room was on the busy street and was very noisy. The hotel placed my Mother In Law in a small room that would barely qualify for a single room. You must insist on updated rooms and if you pay […] for a double insist on the double. Staff is somewhat helpful. The WIFI is the worst I have ever had in Europe. The Internet is free but you have to sit in a tiny booth on a wooden bench. Their services are fair. I would rate this hotel a 3 until some major changes are made. Also if you want air conditioning, open the window. We were told that they can only have heat or air at any single time. Really unusual. We wanted a hotel with Air conditioning.. but not the Messena..Needs improvement. Lisez la suite

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Great location, close to restaurants, old town, beach area and transit. Loved the boutique hotel atmosphere.

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This one is past her prime. An old boutique/historic hotel seriously in need of work. The undulating floor throughout created an adventure course for us and our luggage. But the worst by far was the slamming of doors - you could hear everyone's coming and goings and that's not limited to external doors - the bathroom doors in the individual rooms could […] also be heard. However the bathroom themselves were of a decent standard. Attempts at decoration were meagre - the lovely half dozen original paintings in the foyer soon lost their appeal as they were replicated throughout with monotonous repetition (3 times from Reception to room). The restaurant offers very little in choice and the staff are at best, cold. Considering the money invested (we upgraded to a junior suite), the return was rather dismal. Lisez la suite

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The room was quiet and clean but seemed old. The staff was friendly and courteous and very responsive to any needs.

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Room was clean and [as requested] quiet - a bit on the small side, but perfectly fine with adequate storage. Large comfy bed, large bath with plenty of hot water, as well as shower over. We would choose this hotel again.

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The hotel lobby is very nice. the staff is great and can't do enough for you. The room was tiny, the bathroom was not good and it truly needed an update. It is however close to the water. Stay away from the hotel's recommendations on where to eat. The food was the most expensive I came across in France and wasn't as good as meals at half the cost. Better […] yet, don't go to Nice. It isn't nearly as nice as other cities in France. Lisez la suite

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Excellent location. Very clean. The cheap rooms are small.

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The location of the hotel is very good - close to train station and restaurants. We had two large suitcases plus two medium backpacks with us - the room barely held us (2 adults). We would strongly suggest reserving an upgraded room (not a "standard" or "classic")!

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We were upgraded to a nice room with a balcony although there was not much of a view. It is close to the plaza and walking distance to everything including the water. Nice place in Nice but we stayed at so many nice places during our journey. Definitely better to book through hotels.com then in person

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We stayed at Massena Hotel on our third visit to Nice and would highly recommend it for its location and helpful staff. It seems it is hard to find affordable and pleasant accommodation in Nice. We stayed at another hotel in Nice just the week prior which was only slightly less expensive than Massena but it was not nearly as comfortable and was not […] in the same great location as Massena. At Massena we were upgraded to a bigger room on arrival which was a good size and comfortable. We were very impressed with the service of the staff who spoke very good english and were happy to help with our airport transfer etc. Highly recommend!! Lisez la suite

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The room is tiny, with just one bed which occupies 4/5 of the room, the bathroom is tiny, too; no hot water maker, internet connection is unstable (must relogin all the time). If one person sit in front of the desk, the other person cannot go through and has to go across over the bed. I happen to like hot tea. They said they can deliver hot water (of […] course you have tip them), but the water is warm to clod, can't make tea at all. The hotel marked as 4 stars, but 2 stars the most. I stayed in Nice two days ago in a 3 stars hotel, that one is much better than this 4 stars. The breakfast is 20 euro, not worth it. The location is relatively close to the beach (about 1000-2000 meters), but still not those beach hotels, which are right on the beach. Lisez la suite

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It is really good hotel, located just 150 m from sea and all major atractions and restorants. The service is very good. Hotel has own parking what is very important for people traveling on rented cars.

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The hotel was conveniently situated close to restaurants,shops etc. Easy stroll to their beautiful beach and groovy bar restaurants over looking the beach ..the room was small a bit shabby but had a lovely balcony the separate toilet bathroom was great. Over all a good stay

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Fabulous overnight stay ideally situated to the old city, beach, shops, and all. Hotel Massena is keeper! Exceptionally clean, comfortable rooms and friendly and helpful staff.

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hotel was in a fantastic position. Very clean and good choice of breakfast. Only downside was room was quite small. would still recommend though.

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We stayed an extra night after ou tour was over. I will use Hotels.com for future trips.

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There is a great deal to like about the Massena Hotel. The location is first-rate, very close to Nice's old town, close to the metro and around the corner from Gallerie Lafayette, the city's best department store. I arrived around 10am on a Sunday morning and the staff was very accommodating - they offered coffee and a place to sit in the lobby and […] made some helpful suggestions about nearby businesses that were open. I know Nice fairly well but was very happy with their recommendations and courtesy. The rooms are modest in size and well appointed. The breakfast served at the hotel (10 euros if you book it when you arrive, 20 euros if ordered day by day) is good and is served until 10am. The public spaces as well as the rooms have been very well maintained; they appear to be recently upgraded. Television service in the room is good with moderate sized flat screen TVs and plenty of outlets for recharging electronic devices. The only drawback with the hotel is the WiFi - it's free, but you have to sign in every 15 minutes which is extremely annoying. For me, that was bothersome enough to give me pause about returning as I use WiFi a lot when traveling for business. If that's not a major concern for you, this is a terrific spot with no other drawbacks. Lisez la suite

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great hotel with unique service in the heart of Nice

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Disappointing for a 4 star. The style in hotel lobby is a bit confusing, the corridors to the rooms are very nice, but the standard room is very basic. MDF doors, small space, and desparately in need of a make-over. The location is great, but be careful if you take a car, its 30e a night to use the car park. Service was fine, but strangely for a hotel […] in the south of France, you can only buy wine by the bottle at the bar. Lisez la suite

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