Holiday Inn Express El Paso - Central

We've stayed here several times throughout the years. Great location with wonderful restaurants around. The hotel is very well managed. The rooms are nice and extremely clean. Extra comfy beds.

it was a good deal for the price hotel was clean

Older hotel. water pressure was weak toilet was back up.

We were in town to spend four days with our son on leave before he deployed overseas, & were miserable with no working A/C the entire time!!! We spoke with the manager right away, & were told they were having problems in the whole hotel, were having it checked out, & they provided us with a fan in the meantime. Each day, we were told they were still working on it & all they offered us was a second fan! Since it affected the whole hotel, changing rooms was not an option. While the manager was courteous, & offered us points for a future stay, it ruined our visit, as none of us slept well in the heat! Lastly, the hotel was in need of renovation, had an old elevator, meager breakfast, & not very clean....definitely not up to Holiday Inn Express standards!! I would not recommend staying here, & have no idea how it got the star rating it has on hotels.com! It makes me wonder if this site’s reviews can be trusted in the future, as I booked this hotel based on its ratings here, only to be extremely disappointed!!

Room wasn't the cleanest I've ever stayed in. Smelled like cigarette smoke, found hairs on the towels, linens were suspect. Pool and pool area were dirty. Not many dining options within walking distance.