Hyatt Regency Tokyo

Great hotel, in the room all is done to maximize comfort; wifi is working good. The hotel amenities such as restaurants, gym, pool, reception area etc. are great as well. Very good service and the surrounding neighborhood is very nice (bars, restaurants, parks, sky scrapers...).

Classy hotel, with large rooms and great bathroom. All needed to have a pleasant stay in a calm area while still close to busy Shinjuku station area. Appreciated the free shuttle to and from the station, the pool and gym views, the 7eleven in the same building. Just need to know that tattoos are not allowed in the pool area, that said you can borrow a swimming-shirt ... just something you must be aware of. Also, although the staff are all very friendly with kids, the pool area is more a place to relax than to play with kids. So we did not use much the pool.

Courtesy bus service to Shinjuku station is brilliant. Staff are very attentive, polite and helpful. Enjoyed my stay and room is spacious and comfortable

I expected a lot more for the cost not great value,the bed was the hardest I've used in months, restaurant is expensive 12 or more wait staff to 8 customers,coffee making equipment old style, the staff we're great.

It may not be cheapest option around Shinjuku but they do deliver real 5 stars Hotel experience right from arriving at front door and the bell service team and right through check in etc. All staff are real helpful and speak fairly good English for hotels in Japan. Lobby is impressive. Rooms (we had two for family of 5) are nice and clean. A little ordinary for me who travel frequently for biz but family loved it as well as top-notch breakfast. Carpark is only ¥1500 for 24 hrs, which seems reasonable for Central Tokyo. I should so add they have free shuttle bus to Shinjuku Station departing every 20 mins (till about 10pm). God-sent to shoppers.

The staff is very helpful and polite. The lobby is very nice. The room is acceptable compared to the other nearby hotels. Convenient to buy all daily life consumables. Not that far from the JR Shinjuku station just go along the underground and also shuttle bus provided.

Excellent service. The reception staff is very attentive and well care the client. The best srevice i have ever got. Thank you!

Excellent hotel away fyom the busy crowds. Service was fantastic. A Hyatt shuttle bus taked you and pick you up from main train station every 20 mintues, they need to have more frequency. That's my only compliant, otherwise, it was excellent.

Comfortable, convenient, quiet, with spacious rooms (for Tokyo). This is the second time I've stayed here. The hotel also has a limousine bus service to the airport which is very convenient

Everything you can get from a good hotel. Two restaurants for breakfast we can choose from, which was beyond our expectation. Good location, MTR just few mins walk from the hotel.