Mandarin Orchard Singapore (SG Clean)

Check in was smooth, we paid for an “upgrade” to use the club lounge - best decision! Great views, quiet enough to chill, very relaxing. I would say that the pool was tiny for families looking to hang out by the pool, but it wasn’t an issue for us as we didn’t intend to use it. The hotel is an older hotel, but it is well maintained. Excellent location too.

Nice view..high floor .. Good shopping belt...lots of foods Places to windows shopping n night life too

We had an excellent stay! Breakfast can be improved!

Convenient location and friendly staff. But due to COVID, the staggering of lifts was a bit confusing.

The service standard can be better for 5 stars hotel ,i feel that service staff either too tired or not really willing to serve singaporean .If not this COVID-19 I will travel to my Our favourite place Japan to celebrate our anniversary . Actually this 1 night stay to surprise my hubby although I amended the email address but yet he still received the confirmation 😓. Have been traveling around some Asian country service level even better .Especially this period service level should be Wow instead below expectations due to the special arrangement are not well arrange at all after promised .But still appreciate the free upgrade although under wait list at Sgd19. How should I tell my friends the stay experienced because I just brought the gift voucher for their wedding gift . During this period kindly arrange the refreshment class to your staff so that they are ready when border are open .

The room has a stench of weird smell upon entering. The pillows made our sleep tough at waking every 1-2 hours. Sprained my neck next morning. The breakfast is tasteless. Bacon is extremely salty and hard. The noodle set is tasteless as well. Overall first experience is quite bad maybe the hotel is old...

Great location and easily accessible. Room is clean and staff is pleasant and helpful. Highly recommended.

Amazing stay. Got a free room upgrade and free birthday cake. All room service items are in promotional sale at 50% off. Breakfast is abundant choices and delicious. Will definitely be back.

Only got the keys an hour later, it was a very long wait with no refreshments whatsoever offered. Managed to get a 45min late checkout after I asked. Definitely a bad start to the staycay. Room looks old, though it was spotless clean. Nothing great bout deco. No tea/coffee and kettle in the room. Breakfast was OK, order any food you want from the list. Staff at restaurant were all polite and attentive. I wouldn't make a comeback here.

Great location and amenities! The customer service is awesome too, friendly and helpful staff!