Wingate by Wyndham Oklahoma City/Airport

The night clerk does the airport shuttle and when he wasn’t there I called and there was no answer. There was a room service menu in the room but no room service when I called the desk and asked. I asked the desk clerk where I could get some snacks and soda he told at the filling station up the street. There was nothing in the hotel to buy. The cordless phone on the night stand did not work. There were leaves under the spread on the bed. This trip was to bring my brother ‘s ashes home for burial I know I was overly unhappy but I don’t think I expected to much. And I was alone and not willing to roam the neighborhood.

Horrible staff was sooo rude

BED BUGS do not stay here!!!!! This was the WORST experience that I have ever had at a hotel. I got into the room rather late at night with my infant son. I was exhausted and laid on top of the covers trying to get my son to sleep so that I could then get myself ready for bed. As soon as he got to sleep I pulled the corner of the covers back and AT LEAST 40 bugs scurried. I panicked and jumped off the bed started gathering my things. Then we pulled back the covers on the other bed (again just the corner and a large one crawled which is in the video. At two in the morning I had to throw our things away. Sat out on a curb with my 5 month old son in a diaper and ended up staying at a motel 6 down the street. Mr. Patel and the Wingate corporation have still yet to rectify the situation. I want to be reimbursed for my belongings that had to be thrown away.

Did not get room with king bed & sofa bed as purchased. Had room with king bed and chair with ottoman. Granddaughter had to sleep in chair. Front desk personnel were not very welcoming and just went through motions of registering. Rooms and conditions were typical of 2 star hotel. Breakfast was disappointing, usual cereal/muffins, some plastic looking eggs, tasteless scrambled eggs, sausage, cold biscuits, and gravy that was thicker than wallpaper paste.

Front desk employee was very courteous even though there was a line of people checking in. He gave us great suggestions for dinner. While we were at dinner he was kind enough to fix our TV which wasn't getting a signal.