Extended Stay America Philadelphia - Malvern - Great Valley

Good place to stay for business and pleasure

Helpful staff and nice location.

Séjour affaires de 3 nuits, Début du séjour le 5 nov. 2020

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Luis at the front desk was so friendly and kind. Could not have felt more comfortable in the hotel. Would highly recommend.

Eric, Séjour en famille de 1 nuit, Début du séjour le 19 sept. 2020

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BEst hotel

Was treated and helped perfectly

david, Séjour de 2 nuits, Début du séjour le 8 sept. 2020

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First off, the hotel front desk staff was attentive to needs, which is great; however she put me in a room on the second floor that was occupied. Also I had to trek a wheeled luggage, laptop bag, and grocery bag up the stairs because the elevator doesn’t work. When I came back down, I told the front desk staff and she immediately moved me to a first floor. The room I booked was a Queen bed, I ended up in a double room. First thing I did when I got in my room was adjust the AC because it was 80 degrees in the room. Gross! I also wiped down the counters in the kitchen and bathroom, the toilet and shower, the tv remote, light switches, etc - I went through 13 Clorox wipes. SO GROSS! The hallway smells making the smell linger in the room. The floor is sticky - I never took my shoes off until I got into bed. The advertisement showed a kitchen and said that cookware/dishes/utensils were included, so I bought food to make for my dinner and breakfast. Well, NO POTS or PANS! I called front desk to inquire. She said they were bought and sold all of those things. She was able to provide me with the basics so I was able to make some food in the microwave with the dishes provided. Also the advertisement said a coffee maker was in the room, but there was none. The bathroom tub stopper doesn’t stay in place so I took off any jewelry prior to my shower so as not to accidentally loose anything. The toilet bowl didn’t look like it was cleaned properly since the last person stayed.

Kris, Séjour affaires de 1 nuit, Début du séjour le 8 sept. 2020

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Won’t be staying here ever again

The sheets on the bed were stained and we had to replace them first thing. The shampoo in the bathroom was half used, and the bottle itself was a little bit sticky. There was only one wash cloth in the bathroom (there were two of us staying in there for two nights), so we had to ask for another. The bathroom all together was unclean and we were both concerned about touching anything. The only positive thing about the hotel was the gentleman at the front desk, Luis. He was very friendly and very helpful and apologetic of the housekeeping’s poor work and lack of care. He assured us that if we needed anything at all that we just needed to come to him.

Séjour de 2 nuits, Début du séjour le 5 sept. 2020

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Great for one night or many

Smaller room than the previous Extended Stay in was in, which I actually liked. Perfect for two nights in the city. Very comfortable and clean.

Jennifer, Séjour de 1 nuit, Début du séjour le 1 sept. 2020

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The hotel itself was as expected. This is my second time staying there.

David, Séjour en famille de 1 nuit, Début du séjour le 25 août 2020

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The hotel was ok the beds was horrible. My wife and I slept horrible every night.

andre, Séjour de 3 nuits, Début du séjour le 30 juil. 2020

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Bed was Horrible so uncomfortable

Kenneth, Séjour de 1 nuit, Début du séjour le 24 juil. 2020

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You will get very good night sleep for sure

Kenyatta, Séjour de 1 nuit, Début du séjour le 22 juil. 2020

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