The Mulberry Inn and Plaza at Fort Eustis

What people are raving about on the website. If I could give it a negative star I would. Complete waste of money, all the staff were complaining about how dirty or below guidelines everything was. I was just ready to go as soon as I got there, I even brought my own bedding and Lysol to spray the place down. They say no smoking in the lobby but that didn’t stop the lady at the front desk from smoking right outside the doors and having the whole place smell like a cigarette factory. Just a complete waste, I travel to Newport News several times a month and will never stay here again.

John at front desk is amazing, quiet and comfy. Great weekend breakfast. Coffee available 24/7.

Bed comfy, pillows not so much. Air worked and was needed. Toilet didn't always flush. Shower water took a while to get hot. There was a bit of a smell in the room and carpet was thin and not very good quality. Also had to go to lobby a ways away for ice. Overall though, have been in a lot worse.

Nice people at the desk friendly and helpful. Area not the best but not bad. Sketchy people staying there walls are thin people were loud. You can hear what’s going on next door and above you.

I was thoroughly surprised. The outside will throw you off. Once you get in, the front desk is nice, rooms are clean and cozy. Oh man, the service was great. Plus, you're near everything. Yes, I'll stay there again and recommend it. Great bang for your buck!