Rhinefield House Hotel

We ate in the Armada restaurant and the service was wonderful. The room we had(Isley) was more than adequate for my daughter and I and the bathroom was very good and clean too. Unfortunately the weather was too bad to enjoy the grounds and surrounding area.

Excellent setting and service

Comfortable room - good service - breakfast excellent, dinner OK but not outstanding Some areas of the hotel, particularly the bar, rather worn and faded with dingy carpets. Main dining room delightful but secondary dining area less satisfatory

This is a beautiful hotel in a stunning setting with amazing grounds, so much potential. We were checked in efficiently and shown to our room "Milford" which was very nice with a large comfy king size bed (maybe super king). It was generally clean with plenty of storage and a fully stocked tea/coffee making facilities with fresh milk in the mini bar fridge (nice touch). First night we noticed that the electric sockets were not working and also that the bed sheets appeared not to be clean, with bits in the bed and lipstick on the sheets so mentioned it the following morning at reception on way to breakfast. We were assured that maintenance had visited and that only one socket was not working, this was not the case so mentioned it again, it was not fixed during our stay. We only ate here for breakfast which was a chaotic affair, tables are crammed in alongside the nice varied buffet so people are just bumping past each other. The waiting staff were disorganised and it was a bit of a lottery on whom received the ordered hot meal. As a spa hotel we tried the facilities, consisting of gym, small pool, jacuzzi, sauna and steam room, slightly concerned that there were no staff managing the spa and also no slippers for guests to use (surely in a spa this is a must??). Overall, this hotel in it's setting and with the quality of the rooms should be getting a better rating but it was let down by uninterested staff and the ability to do the basics, such a shame.

The hotel does look lovely, and the rooms are nicely sized and comfortable except for the bathroom which was dated. The breakfast in the morning is choatic so you're best to get that delivered to room. The spa area is not great, the pool is a plunge pool and overall not a nice feel so don't stay here just for a spa break. Hotel in good quiet location but could do with more places to sit and relax, only the bar which gets packed full of people having afternoon tea.