Holiday Inn Grand Rapids Airport - Grand Rapids

It was rough at first because we didn't get the rooms that were "guaranteed," (adjoining rooms & corner) but the hotel receptionists did a great job to fix that and we got our rooms. It was a great stay overall.

Awful!!! Late check in cuz they were fixing air conditioners. 4 boys baseball teams running amuck up and down halls while parents and couches got drunk and ate pizza in lobby with coolers and staff did nothing about it for other guest. Ordered dinner and pizza and it never got delivered as someone else downstairs took it and let me pay. After2 nights and 400 dollars we left early as staff wasn't going to do anything to accommodate other guest there for biz or peace and quiet. Pool full of kids and looked like lake water

Comfortable, clean hotel with friendly staff near shopping. Pool and workout room was mediocre, butt better than nothing. Bar service very friendly, but slow service with bartender frequently absent doing something. But overall stay was nice with clean, comfortable rooms. Breakfast was low quality leaving a lot to be desired and will probably tip the scales in our staying somewhere else next time.

Staff was great and the hotel was clean, but the walls are extraordinarily thin. You could hear people above you walking and everyone around you talking, but the worst was when anyone flushed their toilet it was very loud.

Great hotel for a cheap stay. Bed could've been more comfy and I wish there was a free breakfast. Very clean and modern.