6/10 Bien
26 juin 2022
Loud music on their rooftop !!!
Well, this stay could have been enjoyable but not so much. Let's start with the postive. The room was great (not sure though if we were upgraded with our Gold status as they did not say anything at check-in). The bed was super comfy and the mini sofa and leg rest were an awesome addition. I very much enjoyed the large bottles of soap, shampoo, body lotion... in the bathroom. A recycling bin would have been great. The TV selection was mediocre (hardly any international news channels or sports channels) like all hotels we stayed at in Spain.
Now let's get to the surreal part. You go to a hotel to sleep last time I checked. However, here, to make more money than they already do, they have a rooftop terrace where they decided to have a DJ !!! We were at least 5 floors underneath and we could hear and FEEL the music. We called to complain, they said nothing could be done. A gentlemen from the front desk came up to our room (mind you, we were in our pyjamas) to tell us that they had lowered the noise. Umm, no, they hadn't, I'm pretty sure that was a Jedi mind trick attempt. We never do this but we told them we would leave a bad review and the music was lowered a few minutes later.
Next morning we had a note under our door attempting to apologize but not really. We were worried about the second night but nothing. We suspect it's because of the soccer match.
And let's not forget that we were asked to pay 40 cts at check-out because we went over our 21 € Gold food credit. How cheap !
Aude, séjour de 2 nuits
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