Residence Inn Newport News Airport
- Wi-Fi gratuit et parking gratuit
Residence Inn Newport News Airport
à partir de 102 €- Studio, 1 très grand lit
- Suite, 1 chambre
- Suite, 1 chambre
- Suite, 2 chambres
Avis récents
Fantastique 8,8 70 avis
I am so shocked by the good reviews of this hotel. There are several to pick from within a .5 mile radius and we picked this one because it had the best reviews. To say I was disappointed is an understatement. We love Residence Inn typically wherever we go because of the spacious rooms with kitchens, great staff and good breakfast. While the room was clean and spacious that is all I can say that was a good about our stay. The room was not ready when we arrived at 6:20; which is 3 hours after the normal check-in time and we were not the only ones. There was a large party and the people were hanging out outside the front of the hotel and in the hallways making lots of noise until 3:00 am. I have a one year old daughter and the sound woke her at 2:40. The breakfast was the worst I have seen at any Residence Inn. It appeared that they just threw what they had on the counter so we went to Cracker Barrel instead. I was very disappointed with our stay and the lack of the staffs efforts to make it enjoyable.
There was bed bugs in my room and management did absolutely nothing to accommodate me but inconveniently move my room as if it was any better she was rude and came off as a racist no surprise here in this country state of mind they are everywhere smh! She even told me pest control said that there was residue of bugs present yet there was nothing done about it she didn’t want to give me a copy of anything stating that, let alone I have all the proof that there was BED BUGS in my room from that hotel videos pictures bite marks & all. She wanted to simply shut me up and lie about having a infestation of bed bugs I know what they look like and if you see one that is enough for a red flag... the nerve of these people... management sucks and need to be Re-evaluated
Just a stay for convenience.
Awesome service and location
A couple of friends and family to bring in the New Year together.
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