Very clean hotel swimming pool very nice and very clean the room are great and the best is the person at the reception is name is viajer his absolutely fantastic always helping to make customers happy his work is awesome everything is this hotel is very good
My stay was great the parking looked very sketchy and very dirty , all the cleaning supplies was downstairs there were pillows on the ground and a super full trash , checking in was very loud but overall the room was very clean and pretty and comfy stay was okay
We love the location because itâs near our sonâs apartment, however itâs in a sketchy area of Hollywood.
When we took our first shower we realized the body wash was totally empty so we had to request more. We love their pool area, but tried to enjoy it on Sunday when they apparently were holding a ticketed event (which we didnât know about) so there were tons of people there and a dj that was playing loud club music so it was awful. I feel like we paid a lot of $ to stay there so they shouldnât hold ticketed events for people outside of hotel guests.
Also you now have to request for them to clean your room so we did one time and all they did was make the bed. My dirty coffee cup was still there and they didnât replenish the coffee. They took our dirty towels but left us with one (there were 3 of us staying there) so later in the evening when we had just arrived back to the hotel I had to go down to the front desk and ask for more towels. They were very nice about it but I shouldnât have had to ask.
I didn't get to enjoy the hotel much, but I do think it was expensive for the service offered. It's located in a quiet area, but close to the Walk of Fame. I was surprised that they didn't clean my room. Considering what I paid, it's unacceptable. I wouldn't stay there again.
I checked in at 4:15pm and the room wasn't ready yet. (Check in is supposed to be at 3pm) I was supposed to have a room with a pool view but all they had ready was a suite (which I didn't need as I was traveling solo) which was on Sunset Ave and it was so very noisy that I barely slept. Also the room had no towels and wasn't very clean. If I wasn't rushing to an 6pm event I would have asked to change rooms. Dissapointing. Staff was very nice.
Nice quite and derive was ok the ac or lack there of could be improved and be ready to pay for parking at end of your stay but would stay again rooms are nice