This is the worst hotel I have ever stayed in. The mattress was terrible, hardly got any sleep, the springs dug in any time I moved. The kettle was disgusting, the room was roasting but there was no air con. Tried to open the windows for fresh air (room also smelt like someone had been sick), there were restrictors on the windows, so hardly any air could get in or out. Went to have a cool shower because of the heat - the water options were hot or hotter, no cold water during the evening (thankfully there was cold water in the morning). The room had loads of poorly repaired damage. The hotel was generally dirty, walking down the stairs and every rung was filthy.
If it wasn’t so late, I would have left and gone somewhere else. I almost stayed the night before as which would have been £110 - very glad a didn’t. I think the general manager should be ashamed of themselves. Awful place.