We had a nutter on the roof in his undies scared our kids the guy was on home detention and was in the room next door he was confused and unstable constantly banging on our door it was a very unpleasant experience no fault of the venue or staff
The shower went really hot then really cold. The AC didn't work very well. The toilet leaks really badly. The fridge froze all the food. Some of the towels had stains. The lighting in the room is very dull. The wifi is very bad.
Although I booked through wotif at the Cheifly this was changed as the Cheifly is closed and we stayed at the SAGE which is an part of that franchise and they contacted me and made the changes for me so every thing went OK