Mayfair Spa Resort & Casino Gangtok

Great property.

Stay was pleasant, but there is much scope for improvement.

Restaurant had extremely slow service. Nails were found on carpet.

rooms were not up to the mark. wooden flooring was noisy. very noisy. toiletries were of inferior quality. towels were like being resused again and again, like 3 star towels.

The hotel is decorated with high-end art pieces and provides a calming Zen experience from beginning to end. The staff were all very hospitable and helpful - the only aberration was we found a baby stroller in the room after our return from a side trip, and we did not ask for it. The WiFi signal was patchy. The front entrance, library and cafeteria were gorgeous. The hotel is in a valley - the best experience was to see the lights come on the adjacent mountains. Our balcony was large - we felt we could spend a few more days there, soaking up the view of the Himalayas. Access to the town of Gangtok, the viewpoints and the monastery needs access to a car, or the hotel can arrange transportation. We will go back to Mayfair soon.