Park Suites Hotel & Spa

mon employeur m'a réservé cet hôtel au vu des bonnes critiques et du nombre d'étoile pour mon déplacement pro. surprise en arrivant ! où sont les étoiles ? arrivée dans la première chambre , avec les couloirs nauséabond d'odeur de tabac indescriptible, je croise des personnes étranges ( des filles sur maquillées, habillées avec légèreté) le réfrigérateur ne fonctionne pas, pas de souci, on me change de chambre, 2 éme chambre, fenêtres condamnées par une grille collée, or je suis censée avoir une chambre executive avec balcon, re, on me change de chambre et cette fois c'est la clim qui ne fonctionne pas ! ras le bol vu l'heure tardive, je m'installe malgré l'odeur inimaginable de la chambre ( je vide dès le 1 er soir mon flacon de parfum pour tenter de désodoriser la chambre), et je subis toute la nuit les assauts de mes voisins de chambre ! ATTENTION C'EST UN HOTEL DE PASSE ! des péripatéticiennes dans tout l'hôtel! j'ai eu le malheur de commander un room service, après une bouchée j'ai recraché le tagine que je n'ai jamais gouté d'aussi dégueulasse ! j'attends toujours le réparateur de clim depuis hier soir ! évidemment 2 nuits m'ont suffit, même si on me paye, je ne mettrai plus jamais les pieds dans cette maison close

agreablement surpris par le confort et l'accueil qui nous a été reservé hotel à recommander fortement

Le personnel est très accueillant et toujours avec le sourire. Les chambres sont d'une belle dimension et bien décoré. Je recommande sans hésiter.

Good location, value for money and very good service! Jamila and Hind are very helpful, try to always assist with every query you have. We will definitely come back to this hotel.

I was quite shocked to find this hotel being rated 4 star when infact it looks more like 2.5 to 3 Star at most. No amenities, lobby was a drag, cramped elevator and with a dirty carpet on it. During our stay from Feb 12 to 15, the hotel was pretty quiet even for breakfast. I noticed their Trip Advisor Excellence Award was last given in 2015. As I have to pay hotel directly, the exchange rate used by the hotel was exceptionally high. The current exchange rate used by hotels in Tangier and Chefchaeoun from Euro to MAD was 10.85, this hotel charges me at 11.20. I protested and they finally reduced it to 11.00 which is still very high.

I reserved and paid for an Executive suite room. Based upon the photos on the website, an Executive Suite room has a lounge area with a sofa and two chairs and a city-view balcony with lounge seating. The room I received is a standard king-size room with one chair as seating. There is no balcony. We arrived at the hotel exhausted from a rather fraught airline experience from Los Angeles (multi-hour delays, iuggage did not arrive in the same flight, one aborted landing) attempt, and So we did not complain to the hotel about the room. But others should know that the room interiors and amenities are NOT as pictured on the website. The hallway smells like wet dog. There is obvious water damage on the hotel lobby ceiling. On the plus side, the staff are friendly and responsive.

We booked executive room , but the bath would have 2inc standin water when we had shower. Also one light was out of order in the bathroom. Couple of steps would be safe to step-in and out of bath. Breakfast, plates are small and the toaster had seen better days, only one element was working.

Great hotel, great price and enjoyed the spa Hammam and massage!!

hotel, staff, rooms. all good! This is a must when travelling to casablanca. recommended 100%

great value excelente room clean and good linen lousy street but near nice area super value if you put up with selles in that street. hard to find. they post the wrong address as is ion a side st and not the hassan road