Lifehouse Spa & Hotel

Room was clean, although cob webs in places, advertising an illuminating make up dressing table mirror that didn't light up, when speaking to reception regarding this and being told someone will fix it, i was there from Friday to Sunday and it wasn't fixed nor provided with an update. The breakfast was cold on both mornings, and the water dispensers that are conveniently located throughout the hotel were mostly empty throughout the day which made it hard to stay hydrated when using the spa facilities. The treatments were very good, the dinner choices were limited. Upon leaving I saw online there was a deal on dinners whilst i was there, however nobody informed me of this during my stay. The staff were very flexible when it came to meal times and allowed us to move dinner reservations to allow us to continue to relax. Overall a lovely weekend, but wouldn't go back.

Although it was a nice stay there were a few flaws 1, we were given the wrong key and was given a key to an occupied room , the pool was cold so therefore everone was in jacuzzi therefore was packed and had to go late at night to be able to use it 2. at breeakfast the server snatched tongs for breakfast out of my hand as used for wrong item of food!!! was like school dinners overall was nice break but not the best experience

So relaxing

They couldn’t find our booking on arrival was directed to the bar where we waited 1 hour while they sorted it out only to be given keys to an already occupied room. We left requesting a full refund as this was my wife’s 50th birthday suprise ruined

Very nice Garden and food. My smartphone was stolen from room