Villa Tolomei Hotel & Resort
- Petit-déjeuner buffet gratuit, Wi-Fi gratuit et parking gratuit
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Continuez vos recherches à Florence, ItalieAvis récents
Excellent 9,0 90 avis
Très belle situation que nous avions déjà utilisé il y a 2 ans. Seul bémol sur ce séjour, peut s'améliorer sur la propreté de la chambre, restait des auréoles de verre à plusieurs endroit.
Personnel professionnel et très sympathique. Hotel splendide, calme. Service à la hauteur d'un 5 étoiles. Nous le recommandons vivement.
Lovely view and high quality food. Pool area very well maintained and room was very comfortable. Superb cocktails : )
What can I say? You get what you pay for, and we paid quite a bit, but the place is very beautiful. it is situated among the Tuscan landscape. It is gorgeous all around. The WiFi access was phenomenal and the hotel staff did all they could to have us feel at home. I would only give a couple of suggestions: 1. when the guest is present, make it all about the guest. Clear the guest's table first before you clear and empty table. 2. this place probably does this already, but have staff meetings every morning to remind the staff that the guest is super important and as such, never let a moment of kindness pass. Other than that, no complaints! Great beautiful resort.
Good not great. Expectations were high based on pictures, reviews and 5 star rating. But when we got here, we found it to be a little disappointing. No greeting upon arrival. Room very very small, no ac and couldn’t open the windows as the dogs barking and noise from other rooms was too much. Our room backed onto the rooms next doors bathroom, so it meant we woke up every time they turned on the fan. We asked to turn on the ac but they couldn’t do so, despite everyone at breakfast complaining how hot it was. Dinner at restaurant was solid and would recommend, as well as breakfast. Overall, a good experience, but not a true 5 star and not worth the extra money.
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