Stained bedding and hair on the sheet didnât make a good first impression. Two smoke detectors were chirping in the hallway and the staff wouldnât change the batteries. I showed them how to do it. Had to ask for second towel although I booked for two guests. Had to be assertive to get free airport shuttle and was asked to pay the toll. Free WiFi was restricted to 20 minutes. Only had to kill two roaches, so I guess it wasnât too bad.
I didn't enjoy my stay at all. It was fine for a night after travelling. The check in wasn't good, they tried to charge me for a shuttle pick up that I didn't use, I got a taxi ride there. Dirty/stained sheets. No toilet paper. TV didn't work. Wifi barely worked and you had to ask for a password every hour. When I left, they charged me 6$ for a shuttle to the airport. I wouldn't recommend, only for the proximity to the airport.
it was so bad I didn't stay. the room was dirty, the service was the bad (didn't agree to call the manger even that we ask to speak with him), no WIFI , and you are sleeping in a gas station area!!!
I had booked a INR 1900 room so was expecting at least a decent service. The girl at the receptionist was extremely rude. There was no hot water, the bathroom was in a pathetic condition. There was renovation going on in the neighbouring rooms so was very disturbing. When I asked for plates to eat there was nothing. Overall rating would be 1 out of 5.
Extremely disappointing.
Nothing very special about this hotel.Average.Since i was a south indian too,I got my orders right.I dont think they are the same to all.since the hotel is situated on a very busy main road,one cannot expect serene and satisfying conditions.
Have stayed at different Hotel Mars locations, this one was advertised as the best of all, but it a huge disappointment.
None of the features advertised was available in additional Expedia failing to update about hotel renovations.
pues... me dijeron que cual habitaciĂłn habĂa pagado y no me dieron la que se veĂa en la reserva ...pague por una habitaciĂłn doble de lujo y me dieron una standard ac