The host (nick name of Splash) was rude, abrupt and mostly unhelpful.
On arrival we were informed that chef did not arrive until 8am so no breakfast until after that, clearly far too late for anyone going to work!
We were then informed that the bar would close at 9pm every evening! even for residents, nobody on site after that time at all.
Due to covid, no room cleaning, this is now being offered at most hotels, but was not an option here, no offer of replacements teas coffee etc or even toilet rolls, you had to go and ask.
Customer care not heard of here I am afraid you were the last consideration, he even informed me that the pub down the road would also be closed at 9 if not before, which was complete rubbish.
