Casa Jose Maria Hotel

Excellent accommodation, staff were generous and would definitely recommend this hotel.

The hotel does not look like much from the street but once inside you see the well maintain property that it is. The staff that we had the pleasure of interacting with during our stay did everything to make us feel welcome and went out of their way to help us schedule tours and get taxi cab service for us. We would not hesitate to recommend this hotel to anyone.

Although the staff was friendly and tried its best to help we were very unhappy that the rooms didn’t have windows. There is nothing to indicate that fact in the hotel or room description and it is something we expect to be noted. We spent one claustrophobic night and attempted to get our 2 more nights refunded to no avail. We were asked to pay when we checked in and we did just that with a credit card. Had we paid in cash we could have gotten some refund. We asked Hotels.com to intercede and they did also to no avail. They will do further investigation on how the hotel describes itself. FYI we switched hotels anyway and absorbed the loss. Lesson learned? Try not to pay before the room is seen.

It was our first time in Morelia and we had a wonderful visit. The hotel is very close to centro. The rooms are large and very clean, the beds are comfortable and the staff are friendly and helpful.

Great location, very nice property