Unbelievable short stay on our honeymoon for a quick night in Porto Santo Stefano... Booked on expedia, got to hotel, manager says the price is no longer available so bumps it up.
NO ironing facility is available
We left to go in crinkled clothes into town for some drinks! ... The crazy manager chases us out the hotel and insists the keys must be left with reception.... Ok we thought... When we returned at about 2:30am after a fun night she says angrily "I have waited up for you".... DONT take the keys then.
Then it got hilarious, we went to the room (not decorated for some 20 years is my guess) and the Air Con wasnt working, I went to reception, she comes up with a different remote and says "see works fine, you push too many buttons", she leaves air con turns off - I chase her again "can I just use your remote please", she gives in, air con is working!... We go to bed and after some 15 minutes I hear *BEEP BEEP* ... I hear the aircon going off, so jump out of bed quickly swing open the door and there stood is her husband with the air con remote in his hand! He says "no speak English" and runs down the corridor! He'd come to turn off our air con while we slept! Unbelievable!
I asked for discount the next day and they completely arrogantly refused. Never have I experienced a hotel so over priced. The Views are fantastic, Mauro the bar man is very friendly but the rest is a joke!
We have also since lost a gold ring of my wifes but they have denied they have it!