It wasnât so good. There was a blanket that looked nasty. My son called three times to have it replaced and they didnât bring us a new blanket. The blanket had brown in the inside of itâŠ
So,.. he didnât have a blanket⊠thank goodness the sheets were clean. I called down and the girl at the front desk says, âOh, Iâm sorry they werenât supposed to use those ones.â
I call back down the next day to ask⊠and the lady says that the brown is from feathers gathering. Even though the other blanket didnât look that way.
Iâm not one to complain⊠but when i pay $1,300 for two nights⊠it wasnât even worth it.
I know they were just, but show some customer service.
I got the room, so i could go in and rest in between games, and not have to worry about parking,
I really donât know if i want to go back. Iâm so bummed? Because it is right downtown Spokane.
It was okay, just very over priced. $1200 for two nights is a little much in my opinion and no pool or hot tub. Wouldnât stay there again for that price.
Our stay was pleasant enough. If i'm being honest it's very expensive and the room was just okay.
At this price point, I would expect that there would be toiletries such as toothbrush, toothpaste. The bed and linens were fine. Pillows excellent. TV should have option to sign into netfix, it did not.
Overall the service was good, the check in was solid and we were comfortable.
Good hotel, great location downtown. Service at the restaurant snd the lobby lounges was lousy and there are few choices for vegetarians. There is not a single snack machine anywhere in the hotel.
Charge you random fees for just staying in the room. They tell you itâs just a security deposit that will be returned but they find some way to charge you the security deposit in fees and then donât return the deposit. Huge scam.
OMG best place ever. Friendly and helpful staff. Great room. Food was very good at the bar. Will be back and going to recommend to all our family and friends.
The guest services were excellent. Very knowledgeable about places around the area and recommendations. There was an issue which was brought up to the staff and they took the issue seriously and addressed it right away. We did notice some orange fingertip smudges on the walls and light switches, I am assuming from housekeeping, looked like foundation (makeup) smudges. But overall a good stay and would return in the future.