Hilton Shenzhen Futian

This was on par with a 5 star hotel I stayed at in shinagawa japan, the takanawa prince hotel. This Hilton I will use on my next trip to Shenzhen! The staff at the buffet was spectacular. Most notably Heather and Kevin. Great people!

This hotel was up to Hilton Hotel standard. The room was clean, staffs were very friendly.. It was located in the center of Shenzhen city, and close to a lot of shops and offices. However, there were some sort of long-term constructions going when I stayed there. The unbearable noise started 6:30 am. The staffs told me the noise would continues until 11 pm at night. So if you like to be in a quiet room, this hotel might not be your best choice until the construction finished.

Great hotel. Would definitely stay there on future trips. Concierge service was exceptional, thank you! Even down to arranging to collect my train ticket from the local station.

Disappointing. Previously stayed at this property & was very impressed. The room had not been vacuumed as there were some food crumbs on the floor that stayed there the entire visit. There were also food stains on carpet as well as something that had been spilled on side of bedside table. Between the bath tub & wall were dust bunnies or cigarette ashes, I couldn't really tell or want to spend the time. Definitely could have been cleaner. Comfy bed & great shower.

its a hilton after all, there are minor stuffs I should address. 1. missing hooks for hanging towels. 2. the air conditioning only has "heat" mode, meaning I called the concierge to unlock the building windows for me. 3. I needed to call room service for a shaver.