Overall ok - just the bathroom needs improvements (dry place where to place your things, more hooks, hand basin needs a plug for washing small laundry). Breakfast very good with nice view. Location not the best possible - in the nearby nothing interesting. Taxi service from/to airport excellent.
The offer as booked of a free breakfast was not honoured. Even though Expedia said they would try and sort it out, it made no difference. Many other minor things like: poor toilet ventilation , difficult to achieve a constant acceptable room temperatre, etc.
Really spoilt our Kuwait visit.
Nothing was as shown in the expedia.com. Free Breakfast was included but property didn't provide it free. WiFi very poor. There was no bathroom slippers. No complementary drinking water, coffee or tea were not available in my room. Stuff behavior was not cooperative and friendly. Over all property services ware very very bad.
I requested for Airport Pickup but they didnt bother to reply or turn up. Staff doesnt understand english. They cant afford to even get a razor when i needed it though i was willing to pay. Showing 4 Star but hey are not qualified for 1 star.
Requested for water bottle atleast 1 bottle a day, they denied as they offer just 1 bottle no matter how many days you booked for.
Everything about this hotel is misleading. This is definitely not a 4-star hotel; I would give it 2.5 at most. The rooms and the lobby take you back to the 80s. The beds are too old and cheap that they are so uncomfortable. There is paint over the the doors and windows frames. They have very cheap beddings. The bathrooms aren't ventilated. On our last night, a smoke smell literally woke us up and rushed our checkout. HIGHLY NOT recommended!