Zhemchuzhina

The staff speak English and are very friendly, so I would recommend it as a central and affordable hotel in the primorsky area

The pillows smelled bad i couldnt use them. No wifi. If u go to bed or move from the door u wont be able to use it at all! I paid for room with breakfast i didn't get any breakfast. Room is huge and there is a nice restaurant in front of the hotel

Good hotel and location for the money. Overall experience has been a positive one until the last night when few hooligans started slamming doors on the floor where I stayed, talking very loudly in the whole way, laughing, shouting, using profanity in regards to the rest of the guests when asked to be more quiet; the incident started at 1 am and ended shortly after 5 am after I called front desk and told them that I will call police myself. When I asked for a reason why hotel allows other guests to suffer while only few hooligans are having fun I was offered no apologies but an explanation by the front desk that even though they were hooligans they were also guests and Hotel can only ask people nicely to behave but not allowed to call the authorities. So thanks for the 4th floor night party, there was no rest for me before my 13 hour flight home. I guess that my rights for rest and sleep were not important.

Service at the reception and restaurant was horrible. The only nice person in the place was the housekeeping lady who cleaned the room. She was great. All others had a horrible attitude and nasty demeanor. The room was fine, not great, not bad, just fine. But the people made the stay very uncomfortable.

The hotel was quite good overall. The buffet breakfast was average but ok. The staff, generally were remarkably unfriendly; they should spend a week in an American hotel to learn customer service. In one case we were berated for not understanding that part of the breakfast buffet was off limits. In another case, the front desk lady was completely rude when we asked for help organizing a boat tour. But surly staff aside, the place was nice. Excellent restaurant directly across the street; best meal in 30 day Russua trip.