The Maslow Hotel, Time Square

The hotel is relatively new and staff seem to be having teething problems. Room was comfortable but lacked various amenities such as electrical adapters, power plugs in bathroom. Next to Casino with lots of restaurant choices. Gym well set out

Requested a wheelchair accessible unit as my husband is wheelchair bound Room no shower only a bath Apparently there is no wheelchair accessible rooms in the Zenith area What a bad design!!!!

Room was ok. It did however have excess amounts of room freshener. Because you cannot open the windows i had to leave the door open for a bit. Under the bed looked like it hadnt been cleaned for months. The curtains seemed to be very dusty, if you move them you could see alot of dust being emitted. It was also a bit confusing to find the place. You see mostly Sun marketing everywhere. Theres one place where maslow is written, when i indicated that to the receptionist she responding in a rude tone indicating the sign is outside. I think you will easily find a better place for the amount you spend here. The bathroom sink does not drain water well. The toilet space is pretty small. The shower is good.

House keeping service was extremely frustrating. the calls for missing drinking water, lack of soap after cleaning etc...

Enjoyed the stay. Room was too hot. Breakfast was good but because of too many guests simultaneously there was a lack of good service