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Cititel Express Penang

3.0 star property
City-center hotel, steps from KOMTAR

Choose dates to view prices

Photo gallery for Cititel Express Penang

Interior
Minibar, in-room safe, desk, laptop workspace
Front of property
Lobby
Lobby
In the heart of Downtown George Town, Cititel Express Penang offers a vibrant retreat. Enjoy dry cleaning services, indulge in delicious meals at the restaurant and stay connected with in-room WiFi. Guests appreciate the helpful 24-hour front desk staff.

Reviews

7.8 out of 10
Good

Popular amenities

  • Electric vehicle charging point
  • 24/7 front desk
  • Laundry facilities
  • Free parking
  • Non-smoking
  • Air conditioning

Main amenities (9)

  • Daily housekeeping
  • 24-hour front desk
  • Air conditioning
  • Front-desk safe
  • Laundry service
  • Self-serve laundry
  • Concierge services
  • Luggage storage
  • Tour/ticket assistance

Feel at home (6)

  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
  • Elevator
  • Minibar
  • LCD TV
The current price is $42
includes taxes & fees
$36 per night
Mar 28 - Mar 29

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Standard Queen Room

Minibar, in-room safe, desk, laptop workspace

Standard Queen Room

Highlights

Soundproofed
Air conditioning
LCD TV
Private bathroom
Coffee/tea maker
Minibar
Laptop workspace
Daily housekeeping
  • 150 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Twin Beds, City View

Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Twin Beds, City View

Highlights

Soundproofed
Air conditioning
LCD TV
Private bathroom
Coffee/tea maker
Minibar
Laptop workspace
Daily housekeeping
  • 150 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room

Minibar, in-room safe, desk, laptop workspace

Family Room

Highlights

Soundproofed
Air conditioning
LCD TV
Private bathroom
Coffee/tea maker
Minibar
Laptop workspace
Daily housekeeping
  • 312 sq ft
  • City view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Superior Room, 2 Twin Beds, City View

Minibar, in-room safe, desk, laptop workspace

Superior Room, 2 Twin Beds, City View

Highlights

Soundproofed
Air conditioning
LCD TV
Private bathroom
Coffee/tea maker
Minibar
Laptop workspace
Daily housekeeping
  • 172 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room

Minibar, in-room safe, desk, laptop workspace

Standard Room

  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Superior Room

Minibar, in-room safe, desk, laptop workspace

Superior Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Queen Room Non smoking

Minibar, in-room safe, desk, laptop workspace

Standard Queen Room Non smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room Non smoking

Minibar, in-room safe, desk, laptop workspace

Standard Twin Room Non smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room Non Smoking

Minibar, in-room safe, desk, laptop workspace

Family Room Non Smoking

  • Sleeps 4
  • 2 Twin Beds and 1 Queen Bed

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About the neighborhood

Map
123, Lebuh Noordin, George Town, 10300

What's nearby

  • KOMTAR - 3 min walk
  • Penang Times Square - 6 min walk
  • Pinang Peranakan Mansion - 2 min drive
  • Swettenham Pier Cruise Terminal - 3 min drive
  • Gurney Drive - 3 min drive

Getting around

  • Penang Intl. Airport (PEN) - 15 min drive
  • Penang Sentral - 28 min drive
  • Tasek Gelugor Station - 35 min drive

Restaurants

  • ‪Châteraisé - ‬2 min walk
  • ‪Starbright Coffee - ‬1 min walk
  • ‪Matcho Cafe - ‬1 min walk
  • ‪Red Box Karaoke - ‬3 min walk
  • ‪Lobby Lounge - ‬2 min walk

About this property

Cititel Express Penang

When you stay at Cititel Express Penang, you'll be just a 5-minute drive from KOMTAR and Gurney Drive. You'll have free perks like WiFi and self parking. Also, Gurney Plaza and Penang Hill are within a short drive.

Languages

Chinese (Mandarin), English, Malay

At a glance

DONE

Hotel size

    • 234 rooms
    • Arranged over 22 floors
DONE

Arriving/Leaving

    • Check-in time starts at 3:00 PM
    • Minimum check-in age: 21
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Electric vehicle charging point on site
DONE

Other information

    • Smoke-free property

Property amenities

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • At least 80% of food locally-sourced
  • Vegetarian dining options
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • Local culture & ecosystem education
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups only

Accessibility

  • Elevator

Room amenities

Be entertained

  • LCD television

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms

Freshen up

  • Shower only
  • Free toiletries
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe
  • Energy-saving switches
  • LED light bulbs
  • Water-efficient showers only
  • Water-efficient toilets only

Fees & policies

Refundable deposits

  • Deposit: MYR 100 per night

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: MYR 2.00 per accommodation, per night

Policies

Guests can rest easy knowing there's a security system and window guards on site.
This property accepts credit cards, debit cards and cash.

Also known as

Cititel Express Penang Hotel George Town
Cititel Express Penang Hotel
Cititel Express Penang George Town
Cititel Express Penang Hotel
Cititel Express Penang George Town
Cititel Express Penang Hotel George Town

Frequently asked questions

Does Cititel Express Penang offer free cancellation for a full refund?

Yes, Cititel Express Penang does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Cititel Express Penang?

Sorry, pets aren't allowed.

Is parking offered on site at Cititel Express Penang?

Yes, there's free self parking. Electric vehicle charging is available.

What are the check-in and check-out times at Cititel Express Penang?

You can check in starting at 3:00 PM. Check-out time is noon.

What's the area around Cititel Express Penang like?

Cititel Express Penang is in Downtown George Town, a short 3-minute walk from KOMTAR and 6 minutes' walk from Penang Times Square.

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Cititel Express Penang Reviews

Reviews

7.8

Good

8.0/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Very good

City Center
Convenient walking distance in city. Lots of good food
1-night trip

8/10 Very good

Convenience but small. Near shops and shopping.
4-night trip

10/10 Exceptional

Clean and good locations
Choa, 1-night trip

8/10 Very good

Comfortable and friendly staff
Sook-Lee, 10-night trip

10/10 Exceptional

Everything about the hotel was good.
3-night trip

8/10 Very good

Good location and walking distance to Perangin Mall ang The Top Komtar
ROZANI, 2-night trip

10/10 Exceptional

Excellent services, convenient location for assess different places by walking distance
BIK KUEN Anita, 2-night trip

8/10 Very good

Had a pleasant stay. Standard Toiletaries are provided will be best.
Cheoh Wang, 3-night trip

10/10 Exceptional

Convenient to most locations and easily accessible. Restaurants nearby and all amenities in room working and clean.
Akbal, 3-night trip

8/10 Very good

Clean and convenient location for transport and food. Check in at St Giles Hotel instead.
Suw Kunn, 5-night trip

6/10 Good

Small clean room with a small price
This is a reasonably priced accommodation in a good location. The rooms are tiny, but clean and well maintained. Housekeeping is limited to every other day.
M S, 2-night trip

8/10 Very good

Front desk staff approachable and helpful. Overall, value for money. I liked the multistorey car park, as it was not on street level. Location was good.
ANDREW, 2-night trip

10/10 Exceptional

Design
Rima prihatin n, 4-night trip

10/10 Exceptional

Everything is good
Mohamad Rasydi, 1-night trip

2/10 Poor

The sink was clogged. We told the staff, and they said they will send a maintenance staff to look at it but it was never done. We ended up asking to change to a different room on the following day. We came back one day and saw the door was left open and unlock after the room was made. We'll never consider Cititel Express in future.
Li Chin, 5-night trip

8/10 Very good

Decent stay
I booked this hotel due to its proximity to KOMTAR bus terminal for convenience of my Penang Bridge International Marathon travel. Room was quite small but facilities were good. Check in/out had to be done at The Wembley’s lobby. No free breakfast was included in my package.
Street view
Front view
Night view
Wash room
James, 3-night trip

8/10 Very good

Nothing special

6/10 Good

Staff need to improve their service level.

4/10 Fair

The room too small
Choon hock, 2-night trip

8/10 Very good

Room service only on alternate days. Free water arent able to be plenish daily. Same for toilet rolls & tissue paper. Have to get room service. Room is clean. Walkable to shopping ctrs & street hawkers. Linked to the wembley with good massage svc at its level 11
Poh Chin christo, 3-night trip

4/10 Fair

bad Experience stay
Very trouble to walk around to check in and back to hotel, and the service is slow and very bad experience
Eng Hee, 2-night trip

4/10 Fair

Non Return Back Hotel
The hotel lobby staff is not available due to water licking at the lobby hall. Bedsheet is dirty. No room services.
Chee Seong, 2-night trip

4/10 Fair

Expedia room rate charged was higher than the hotel standard rack rate.
Su-Ling Irene, 2-night trip

6/10 Good

The plus point of this hotel is location.
Total stayed 6 nights, 2 separate booking 4n + 2n 2nd day - got locked out fm my own room 3rd day - rushing out for my mum funeral, safe cant open. Lame reason was too many stuff in the safe (1 laptop, 1 ipad, 2 passports & prayer red pkts) 5th day - returned fm tiring prayer, got locked out fm room again. Reason was I supposed to checkout. I already extended & paid tourism tax on 2nd day of my stay
Lee, 4-night trip

4/10 Fair

The room bedsheets was dirty.. Aircond not cold enough.. Check in Lobby was far from hotel entrance.. Last stay was good which is before covid.. This time disappointed.