Adolfo Suarez Madrid-Barajas Airport (MAD) - 23 min drive
Madrid (XOC-Atocha Train Station) - 16 min walk
Atocha Cercanías Station - 17 min walk
Madrid Atocha Station - 18 min walk
Anton Martin Station - 3 min walk
Sol Station - 6 min walk
Tirso de Molina Station - 6 min walk
Restaurants
La Rollerie - 2 min walk
Pez Tortilla - 2 min walk
Casa Alberto - 2 min walk
Cervecería Alemana - 2 min walk
Café Central - 1 min walk
About this property
NH Collection Palacio de Tepa
NH Collection Palacio de Tepa offers a great location, putting you within just a 10-minute walk of Puerta del Sol and Plaza Mayor. Guests can indulge in massages and enjoy Mediterranean cuisine at Entre Letras, which is open for lunch and dinner. Other highlights at this luxurious hotel include a bar/lounge, a 24-hour fitness center, and a fitness center. Fellow travelers say great things about the helpful staff and location. Public transportation is just a short walk: Anton Martin Station is 3 minutes and Sol Station is 6 minutes.
Languages
English, French, German, Spanish
At a glance
Hotel size
83 rooms
Arranged over 5 floors
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets allowed (dogs and cats only, 2 total, up to 55 lbs per pet)*
Service animals welcome
Food and water bowls available
Internet
Free WiFi in public areas
Parking
Onsite valet parking (EUR 40 per day)
Offsite parking within 656 ft (EUR 40 per day)
Other information
Smoke-free property
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) 7:00 AM–10:30 AM on weekdays and 8:00 AM–11:30 AM on weekends
Restaurant
Bar/lounge
24-hour room service
Water dispenser
Traveling with children
Children's menu
Working away
Business center
3 meeting rooms
Conference space (646 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
On-site car rental
Dry cleaning/laundry services
Luggage storage
Wedding services
Multilingual staff
Facilities
1 building/tower
Built in 2010
Safe-deposit box at front desk
Library
Television in common areas
24-hour fitness center
Spa services
Massage/treatment rooms
At least 80% of food locally-sourced
Vegan dining options
Vegetarian dining options
Humane treatment of captive wild animals
Locally-owned & organized tours & activities
Local artist showcase
At least 10% of profits reinvested in community & sustainability
Local culture & ecosystem education
100% renewable energy
At least 80% lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Water dispenser
Reusable cups only
Reusable tableware only
Banquet hall
Accessibility
Wheelchair accessible
Elevator
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Handrails in stairways
Well-lit path to entrance
Room amenities
Be entertained
MP3 docking station
43-inch LCD TV
Satellite TV channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Coffee/tea maker
Bathrobes and slippers
Iron/ironing board (on request)
Sleep well
Pillow menu
Blackout drapes/curtains
Soundproofed rooms
Premium bedding
Freshen up
Private bathroom
Bathtub only
Eco-friendly toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free newspapers
Phone
Food and drink
Reusable coffee/tea filters
More
Daily housekeeping
In-room safe (laptop compatible)
Eco-friendly toiletries
Eco-friendly cleaning products provided
LED light bulbs
Recycling
Water-efficient showers only
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms and couples treatment room(s). Services include massages.
Dining
Entre Letras - This restaurant specializes in Mediterranean cuisine and serves lunch and dinner. A children's menu is available.
Awards and affiliations
The property is a member of Historic Hotels of the World.
Fees & policies
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately EUR 30.90 for adults and EUR 30.90 for children
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 35 per accommodation, per night
Parking
Valet parking costs EUR 40 per day
Parking is available nearby and costs EUR 40 per day (656 ft away)
Pool, spa, & gym (if applicable)
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Only registered guests are allowed in the guestrooms.
This property accepts credit cards and cash.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Property Registration Number HM:4689
Also known as
Nh Palacio
Nh Palacio Tepa
Nh Palacio Tepa Hotel
Nh Palacio Tepa Hotel Madrid
Nh Palacio Tepa Madrid
NH Collection Palacio Tepa Hotel Madrid
NH Collection Palacio Tepa Hotel
NH Collection Palacio Tepa Madrid
NH Collection Palacio Tepa
Nh Palacio De Tepa Hotel Madrid
NH Collection Palacio de Tepa Hotel
NH Collection Palacio de Tepa Madrid
NH Collection Palacio de Tepa Hotel Madrid
Frequently asked questions
Does NH Collection Palacio de Tepa offer free cancellation for a full refund?
Yes, NH Collection Palacio de Tepa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at NH Collection Palacio de Tepa?
Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 55 lbs per pet. There's a charge of EUR 35 per accommodation, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at NH Collection Palacio de Tepa?
Yes. Valet parking costs EUR 40 per day.
What are the check-in and check-out times at NH Collection Palacio de Tepa?
Check-in start time: 3 PM; Check-in end time: anytime. Check-out time is noon.
Is there an onsite casino at NH Collection Palacio de Tepa?
No, this hotel doesn't have a casino, but Casino de Madrid (7-min walk) and Casino Gran Via (11-min walk) are both nearby.
What is there to do at NH Collection Palacio de Tepa and nearby?
NH Collection Palacio de Tepa has a 24-hour fitness center and spa services.
Are there restaurants at or near NH Collection Palacio de Tepa?
Yes, Entre Letras offers Mediterranean cuisine.
What's the area around NH Collection Palacio de Tepa like?
NH Collection Palacio de Tepa is in Madrid Centro, a short 3-minute walk from Anton Martin Station and 4 minutes' walk from Puerta del Sol. Travelers say the area is walkable and good for shopping.
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.4/10
Staff & service
9.0/10
Amenities
9.2/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Exceptional
Dec 22, 2024
Daniel
Daniel, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 18, 2024
KATHLEEN
KATHLEEN, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 15, 2024
Alejandra
Alejandra, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 6, 2024
Would stay again for sure
Clean and renovated, staff very friendly.
Close to everything.
rodrigo feher da
rodrigo feher da, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 21, 2024
Great property and location.
Felipe
Felipe, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 17, 2024
Amazingly comfortable stay
Great service from the check in to the check out. Comfortable rooms and great breakfast. Highly reccomend.
Daniel
Daniel, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 14, 2024
Lovely hotel
Amazing!!
Maria
Maria, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 10, 2024
Margaret
Margaret, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 27, 2024
This is an exemplary property with amazing staff. Clean, great location and wonderful amenities. Highly recommend! A great part of a long-awaited family location.
Mary
Mary, 3-night family trip
Verified Expedia guest review
6/10 Good
Sep 23, 2024
We stayed two days in the hotel and the air conditioning was not working. We reported and we were ignored. We had to open the windows to refresh the room. The breakfast was expensive and lack of variety of food. (No omelette at the hour I arrived for breakfast 9:30 AM). The bathroom not had where to hang the towel. The staff was friendly. The hotel location was good.
Jeannette
Jeannette, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
Sep 20, 2024
The most attentive and pleasant staff we have experienced at any four or five star hotel. Extraordinary breakfast. Excellent soundproofing provided by the heavy wooden balcony doors. Great mattress and bedding, with variety of pillows. Every aspect of this hotel was perfect.
Judy
Judy, 6-night family trip
Verified Expedia guest review
8/10 Very Good
Sep 12, 2024
Sahar
Sahar, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 10, 2024
Eusebio
Eusebio, 4-night trip
Verified Expedia guest review
10/10 Exceptional
Sep 8, 2024
Overall great Hotel great service did not get upgraded but the room are beautiful and welcoming
My daughter got the better view
Mordechai
Mordechai, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
Sep 1, 2024
Michael
Michael, 4-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 31, 2024
Patrick
Patrick, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 25, 2024
Only stayed for a night but the room was great, hotel staff even gave us a free upgrade! The location was amazing, easy to get around, and I would definitely stay there again.
Alex
Alex, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 11, 2024
Such a beautiful space - they upgraded us to the 2 storey suite with wraparound views across the 3 balconies - such a great hotel and experience!
Ryan
Ryan, 1-night romance trip
Verified Expedia guest review
8/10 Very Good
Aug 8, 2024
Perfect location
elena daniela
elena daniela, 2-night trip
Verified Expedia guest review
8/10 Very Good
Aug 5, 2024
William T
William T, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 4, 2024
konstantin
konstantin, 3-night trip
Verified Expedia guest review
10/10 Exceptional
Jul 28, 2024
We have enjoyed staying at NH Palacio de Tepa in the past. The staff is always friendly and accommodating. Perfect location and our upgrade was an unexpected surprise. Thank you to the staff and we will see you next year.
Michele
Michele, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
Jul 25, 2024
Jakelin
Jakelin, 2-night trip
Verified Expedia guest review
6/10 Good
Jul 23, 2024
Prahalad
Prahalad, 3-night trip
Verified Expedia guest review
8/10 Very Good
Jul 21, 2024
Overall had a very nice stay. Hotel is well located. Service was good.
One suggestion: the first photo on the hotels.com app is of a pool. The pool is unfortunately located in a different building, available only to guests age 18 and older, and comes with a 13 euro per person charge. As I was traveling with my 12 year old, we were looking forward to using it at the end of the day but were unable to do so.