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Mercure Krakow Stare Miasto (Old Town)

4.0 star property
Hotel with restaurant, near Kraków Barbican

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mercure Krakow Stare Miasto (Old Town)

Exterior
Bar (on property)
Front of property
Classic Twin Room, 2 Twin Beds | Minibar, in-room safe, desk, blackout drapes
Bar (on property)

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Airport transfer
  • Bar
  • Electric vehicle charging point
  • Gym
  • 24/7 front desk
  • Parking available

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Fitness center
  • Self parking
  • 24-hour room service
  • 24-hour business center
  • Conference center
  • Business center
  • Meeting rooms
  • Airport shuttle
  • 24-hour front desk

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
The price is $78
includes taxes & fees
$72 per night
Jan 12 - Jan 13, 2025

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Classic Twin Room, 2 Twin Beds

Classic Twin Room, 2 Twin Beds | Minibar, in-room safe, desk, blackout drapes

Classic Twin Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
LCD TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Eco-friendly toiletries
Coffee/tea maker
  • 205 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 Queen Bed with Sofa bed

Superior Room, 1 Queen Bed with Sofa bed | Minibar, in-room safe, desk, blackout drapes

Superior Room, 1 Queen Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
LCD TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Eco-friendly toiletries
Coffee/tea maker
  • 258 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Privilege, Room, 1 Double Bed

Minibar, in-room safe, desk, blackout drapes

Privilege, Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
LCD TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Bathrobes
Eco-friendly toiletries
  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 1 Double Bed

Minibar, in-room safe, desk, blackout drapes

Classic Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
LCD TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Eco-friendly toiletries
Coffee/tea maker
  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

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Exterior

Vienna House by Wyndham Andel's Cracow

Spa
Airport transfer
Pet friendly
Parking available
9.4 out of 10, Exceptional, (1000)
The price is $76
includes taxes & fees
$70 per night
Jan 19 - Jan 20, 2025
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About the neighborhood

Map
Pawia 18 B, Kraków, 31154

What's nearby

  • Main Market Square - 11 min walk - 0.9 km
  • St. Mary's Basilica - 11 min walk - 1.0 km
  • Cloth Hall - 12 min walk - 1.1 km
  • Oskar Schindler Factory - 6 min drive - 4.3 km
  • Wawel Castle - 8 min drive - 4.7 km

Getting around

  • John Paul II - Balice Airport (KRK) - 27 min drive
  • Kraków Główny Station - 9 min walk
  • Kraków Łobzów Station - 10 min drive
  • Turowicza Station - 10 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Costa Coffee - ‬2 min walk
  • ‪Green Caffè Nero - ‬2 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Sphinx - ‬1 min walk
  • ‪Burger King Galeria Krakowska - ‬3 min walk

About this property

Mercure Krakow Stare Miasto (Old Town)

When you stay at Mercure Krakow Stare Miasto (Old Town), you'll be within a 15-minute walk of Royal Road and Main Market Square. After visiting the fitness center for a workout, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. This eco-certified hotel is also within a short drive of Wawel Castle. Fellow travelers love the helpful staff and breakfast.

Languages

English, French, German, Polish, Russian, Spanish, Ukrainian

At a glance

Hotel size

  • 198 rooms
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
  • Contactless check-in available
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is noon
  • Contactless check-out available

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (16 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets allowed*
  • Service animals welcome
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (PLN 120 per day)
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site
  • Height restrictions apply for onsite parking

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 6:30 AM–11 AM on weekends
  • Restaurant
  • Bar/lounge
  • 24-hour room service

Traveling with children

  • Children stay free (see details)

What to do

  • Winery release events
  • Hiking/biking trails nearby

Working away

  • 24-hour business center
  • Meeting rooms
  • Computer station
  • Conference center (3229 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Bicycle rentals

Facilities

  • 1 building/tower
  • Built in 2016
  • Safe-deposit box at front desk
  • Fitness center
  • Bicycle parking
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Locally-owned & organized tours & activities
  • At least 10% of profits reinvested in community & sustainability
  • Local culture & ecosystem education
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Reception hall

Accessibility

  • Elevator
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • 42-inch LCD TV

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only

Special features

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately PLN 95 per person
  • Airport shuttle service is offered for an extra charge of PLN 100 per vehicle (one-way, maximum occupancy 6)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of PLN 60 per pet, per day

Parking

  • Self parking costs PLN 120 per day
  • Parking height restrictions apply

Policies

This property uses eco-friendly cleaning products.
This property accepts credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Also known as

Mercure Krakow Stare Miasto Old Town Hotel
Mercure Krakow Stare Miasto Old Town
Mercure Krakow Stare Miasto
Mercure Krakow Stare Miasto (opening September 2016)
Mercure Krakow Stare Miasto (Old Town) Hotel
Mercure Krakow Stare Miasto (Old Town) Kraków
Mercure Krakow Stare Miasto (Old Town) Hotel Kraków

Frequently asked questions

Does Mercure Krakow Stare Miasto (Old Town) offer free cancellation for a full refund?
Yes, Mercure Krakow Stare Miasto (Old Town) does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Mercure Krakow Stare Miasto (Old Town)?
Yes, pets are welcome. There's a charge of PLN 60 per pet, per day. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Mercure Krakow Stare Miasto (Old Town)?
Yes. Self parking costs PLN 120 per day. Electric vehicle charging is available.
Is airport shuttle service offered by Mercure Krakow Stare Miasto (Old Town)?
Yes, an airport shuttle is available. The charge is PLN 100 per vehicle one-way.
What are the check-in and check-out times at Mercure Krakow Stare Miasto (Old Town)?
Check-in start time: 3:00 PM; Check-in end time: 5:00 AM. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at Mercure Krakow Stare Miasto (Old Town) and nearby?
Have fun during the warmer months with activities nearby such as hiking. Mercure Krakow Stare Miasto (Old Town) also has a fitness center.
Are there restaurants at or near Mercure Krakow Stare Miasto (Old Town)?
Yes, there's an onsite restaurant.
What's the area around Mercure Krakow Stare Miasto (Old Town) like?
Mercure Krakow Stare Miasto (Old Town) is in Kraków City Centre, a short 9-minute walk from Kraków Główny Station and 11 minutes' walk from Main Market Square. The local area is considered walkable as well as being good for shopping.

Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

8/10 Very Good

Rebecca, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Unmissable experience here
Wonderful stay . Extremely high standards throughout. So Christmassy too pure tradition. Loved it
Christine, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent stay, very convenient for railway station, nice clean room, very comfortable bed, very welcoming receptionist, highly recommended.
David, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Very welcoming and the staff is great. Location is great with easy access to public transportation. Galleria is across the street too for any shopping needs.
Lucy, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent hotel
Excellent experience staying at this hotel in Krakow! The front desk personnel was very approachable, professional, and friendly! Room was in great condition, clean and new! Location is great, literally across the road in front of the main station. Would definitely stay here again if we visit Krakow again in the future!
Chien-Hsiang, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Kraków’s Jewel in their crown
We were on a trip to celebrate a birthday. We were greeted by a friendly receptionist, quickly booked in to our fantastic room. Everyone at the hotel were super friendly and helpful. We loved it and will definitely book here again.
Paul, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Jonathan, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Irenia, 3-night trip
Verified Expedia guest review

10/10 Exceptional

You must stay here !!!!
Welcoming very friendly and accommodating staff. Great amenities amazing food and funky decor. I would definitely be staying there again when I come back to Krakow!!! Thank you all for making our stay so good!!!
Marta, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

It was great service and convenient clean good looking room
Nastasya, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Richard, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Close to train station and great breakfast.
Skye, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Christian, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Karen, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

They’re always good nothing to complain!!!!
Marek, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

This was just a sightseeing trip to Krakow. The location was ideal for this since it was close to the old town and the train station is I wanted to go further out. The hotel is clean and modern. My only complaint was that the modern chairs were not verycomfable. I’m
Stephen, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night business trip
Verified Hotels.com guest review

4/10 Fair

Emoyees disrespectful and rude.
This hotel is beautiful and clean but the entire staff needs customer service etiquette and friendly warming communication skills. Very very rude employees with attitude and disrespect. I do not recommend this hotel to Americans.
Odalys, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very Good

Krzysztof Aleksander, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Close to Krakow central train station but farther away from Krakow Main Square. Clean and great service from staff
Ernest, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Steven, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Thzachi, 5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Mercure - Excellent
Excellent place to stay in Krakow
Steven, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

PAUL, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ajeya, 1-night family trip
Verified Hotels.com guest review